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Comfort Suites - Near The Galleria

2.5 star property

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Photo gallery for Comfort Suites - Near The Galleria

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Free daily buffet breakfast
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
6221 Richmond Ave, Houston, TX, 77057
  • The Galleria
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪11 min drive‬
  • NRG Stadium
    ‪13 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Double Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Galleria Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1001)
The price is €125
for 1 room
includes taxes & fees
6 May - 7 May
Best Western Galleria Inn & Suites

About this property

Comfort Suites - Near The Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Suites - Near The Galleria offers 62 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites - Near The Galleria. During your stay, you're just a quick walk from Richmond Avenue. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Houston Zoo and 11 minutes from NRG Park
Comfort Suites - Near The Galleria offers its guests an outdoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Suites - Near The Galleria also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Galleria
Comfort Suites Galleria Hotel Houston
Comfort Suites Galleria Houston
Comfort Suites Galleria Hotel
Comfort Suites - Near The Galleria Hotel Houston
Comfort Suites The Galleria
Comfort Suites - Near The Galleria Hotel
Comfort Suites - Near The Galleria Houston
Comfort Suites - Near The Galleria Hotel Houston

Comfort Suites - Near The Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 688 reviews
Rating 8 - Good. 216 out of 688 reviews
Rating 6 - Okay. 86 out of 688 reviews
Rating 4 - Poor. 48 out of 688 reviews
Rating 2 - Terrible. 58 out of 688 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Arleth

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac didn’t work
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

2/10 Terrible

Olegario

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not ideal at all

Staff was mostly helpful when needed. Biggest complaint is how disgusting the room was. The carpet was filthy and needs to be changed to smooth floors. The shower never got hot and fluctuated from warm to cold. The room smelled of humid grime, pull out bed from the couch was stained and well worn. I hope this place gets major renovations, I wouldn't stay there again otherwise. Ive stayed in multiple CS hotels and theyre usually pretty decent, this is by far the worst.
Stayed 4 nights in Dec 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Harry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly, breakfast was good. Check in was sketchy as we were assigned a room being worked on, obvious mistake by the counter. Next room was okay, mattresses were well used, Sofa bed was badly rust stained.
Stayed 1 night in Dec 2024

2/10 Terrible

Miriam

Travelled with family
The hotel would not honor the agreement Expedia arranged. We had to pay full price even though we had already paid half through Expedia. They said we needed to get a refund from you. That is $60.68
Stayed 1 night in Dec 2024

10/10 Excellent

Mikail

Stayed 1 night in Nov 2024

2/10 Terrible

Ricquelya

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and a friend booked this hotel in Houston for Halloween weekend. Another friend that lives in Houston came and got ready with us and we headed off to a fun filled night in our costumes. When we got back, the security door latch had locked on its own and we couldn’t get back into our room. My friend’s keys were in the room so she couldn’t leave to get her son. We went to the front desk and the guy had such an attitude that the door locked on its own as if it was our fault. Then he said he’ll “compensate” us for the inconvenience by providing us with another room for the night. We literally had no other place to stay, so him giving us another room was not compensation. We were forced to just sleep in our costumes in another hotel room because maintenance wasn’t coming until late morning. I will never stay here again. Customer service was awful. On top on that, the place is completely ran down.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I expected more, I will not book in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

ManhThanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room for a Monday night stay.

Stayed 1 night in Nov 2024

10/10 Excellent

ManhThanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Breakfast ok. Comfort bed

Stayed 2 nights in Nov 2024

4/10 Poor

Jazmine

Disliked: Cleanliness, property conditions & facilities

Cockroach

Everyday I woke up, there was a cockroach in the bathroom. The shower curtain also had little egg-like dots all over it
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Caljoneke

Stayed 1 night in Oct 2024

8/10 Good

Krystin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lakeisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was nice and it was very clean and quite & if I had to stay here again I definitely would
Stayed 3 nights in Oct 2024

10/10 Excellent

FAISAL MOHAMMADALI M

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel and the staff are very friendly and helpful. It’s just amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

HungSon

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

4/10 Poor

Micheal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay!

No hot water, the bathroom door didn't close, microwave didn't work, sketchy area. Find somewhere else to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Don

Pleased

Pleased
Stayed 1 night in Oct 2024

2/10 Terrible

Philbert

Disliked: Staff & service, property conditions & facilities, room comfort

Shameful

It is a shame to accept people in when they have no running water. We cannot use the bathroom, we cannot shower even brush your teeth. We didn't know until we found out .the room phone is not working and when i went down to ask, i was told it would like 30 minutes.we checked in late midnight it was too late to leave. They couldn't even supply water bottles. I have never seen this even in the countries at war.
The sink is open and it's 7am still no water
Stayed 1 night in Oct 2024

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 4 nights in Oct 2024

6/10 Okay

Taylor

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property could use some work on cleanliness. The rooms need to be disinfected and cleaned really good.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best option around. Good for business. Quiet

2nd stay there. The rooms are really nice. I prefer the higher floor rooms to the one I stayed in this past time on ground floor handicapped room since upstairs was truly perfect and lower I could tell renovated but it was good too. Good price for the hotel. Safe with a walkable gas station next door just thru the gap in the hedge. I like the man because he is quick! He checks you in fast and just says sign here and gives the keys. Checkout I have a small complaint maybe I am just a grouch but I was in a hurry I want to just drop the keycard and barely slow down but the woman made me wait for some reason and gave me a lollipop lol which I think she may have misread my kindness cuz I really was in a hurry Monday morning and will probably just walk out and take the keycard and not say a word to avoid a slowdown next time. But whatever that’s just my constructive criticism and it was only a moment. The breakfast was best free hotel breakfast I’ve had in a very long time since pre covid. It’s a quiet hotel. The area is a microcosm of Houston in general. Some sketchy things mixed with high end luxury business. I felt my car was safe parking in front and the staff pretty much keeps an eye out that front door. In the back I just don’t know. Side probably has enough eyes on it to be safe tho.
Stayed 1 night in Oct 2024