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Comfort Suites Houston West at Clay Road

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Houston West at Clay Road

Lobby sitting area
BBQ/picnic Area
Desk, iron/ironing board, cots/infant beds, free WiFi
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
11440 Clay Rd, Houston, TX, 77041
  • Bear Creek Pioneers Park
    4 min drive
  • Houston Community College - Energy Corridor
    4 min drive
  • Baseball USA The Yard
    4 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    28 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Houston West at Clay Road

Hotel with free breakfast, near Baseball USA The Yard
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Comfort Suites Houston West at Clay Road offers 69 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Houston West at Clay Road. During your stay, you'll be close to Baseball USA The Yard. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Bear Creek Pioneers Park and a few minutes from Baseball USA The Yard
Comfort Suites Houston West at Clay Road offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Houston West at Clay Road. Free self parking is available.

This Houston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 12.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Houston West Clay Road Hotel
Comfort Suites Houston West Clay Road
Comfort Suites Clay Road
Comfort Suites Houston West at Clay Road Hotel
Comfort Suites Houston West at Clay Road Houston
Comfort Suites Houston West at Clay Road Hotel Houston

Comfort Suites Houston West at Clay Road Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1009 reviews" "
Rating 8 - Good. 254 out of 1009 reviews" "
Rating 6 - Okay. 96 out of 1009 reviews" "
Rating 4 - Poor. 40 out of 1009 reviews" "
Rating 2 - Terrible. 67 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Aroona

Travelled with family
Liked: Cleanliness, staff & service
Probably better to have water bottles in the room and the AC is work sometimes and sometimes it doesn’t since TX is hot state it was uncomfortable night something. Also for breakfast have some eggs as well.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

LaNiya

Stayed 4 nights in Aug 2024

4/10 Poor

HOMERO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend it.
We had a baseball tournament in town and decided to stay here because of its proximity to the fields. The room smelled horrible and was not very clean. We asked for extra towels, and the front desk would not give us extras until we brought the used ones as an exchange. Water bugs everywhere.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect costumer service and clean environment it's a nice place but just that I didn't get to use the pool because it was under maintenance during my stay
Stayed 4 nights in Jul 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sent feedback in another email. Hotel was sub standard, amenities were in need of updating for comfort and appearance. Furnishing were old and weathered. Towels, sheets, pillows were all outdated. Bathroom toiletries were cheap.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great stay
Where to start... I will start by saying almost everyone there was very nice! I found several long black hairs all around our room, in the towels, bathtub,sheets. The carpt felt very sticky and dirty when walking on it and left our feet black. The rooms needed alot of touch ups, but that's whatever honestly. Our main reasons for the stay was breakfast and pool, which my kids were looking forward to. There was no sign saying the pool was out, so when we went to grab towels we were told it was closed and being treated for algi, it will be ready the next day. Which when I tried to call, but couldn't because our room phone didn't work, we were then told it was still being treated and out again. The second day of breakfast everything was very low and no one was there to refill and this was at 6am. We finally found a guy to ask about refilling everything and he did not seem very happy to be they or fix it all. Then not to mention to me the bed was super hard and just did not have a very comfortable stay at all. Overall, it gave us a place to stay but not a great pick for what we paid.
Stayed 2 nights in Jul 2024

6/10 Okay

dukin

Stayed 4 nights in Jul 2024

2/10 Terrible

Darell

Business traveller
Liked: Staff & service
Disliked: Cleanliness
It has roaches
Stayed 4 nights in Jul 2024

6/10 Okay

Tati

Stayed 1 night in Jul 2024

8/10 Good

Gayle

Stayed 2 nights in Jul 2024

2/10 Terrible

Kizzey

Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with group
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here while our power was out. The staff was amazing!
Stayed 2 nights in Jul 2024

4/10 Poor

Corinne

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was not completely clean with dirty towels and a used soap bar and wrapper trash sitting on bathroom counter. The door did not deadbolt. The curtains were barely hanging, everything sliding to the left. We were greeted by a cockroach running across the wall in the morning. Main area were clean but definitely dated. Eggs at breakfast were disgusting. Kids were running up and down the halls late at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerome

Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Stayed 2 nights in Jun 2024