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Comfort Suites Bush Intercontinental Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Bush Intercontinental Airport

Lobby sitting area
Interior entrance
View from room
Exterior
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
15555 John F Kennedy Blvd, Houston, TX, 77032
  • Houston Grand Prix
    5 min drive
  • Greenspoint Mall
    6 min drive
  • Crowley, W. E. "Bill" Park
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    6 min drive

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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includes taxes & fees
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About this property

Comfort Suites Bush Intercontinental Airport

Hotel with free breakfast, in the vicinity of Humble Civic Center
A fitness center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, concierge services, and dry cleaning.
Comfort Suites Bush Intercontinental Airport offers 57 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Bush Intercontinental Airport. During your stay, you'll be close to Crowley, W. E. "Bill" Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 8 minutes by car from Humble Civic Center and 10 minutes from Deerbrook Mall
  • Free airport shuttle service
Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites Bush Intercontinental Airport. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Uncovered extended parking on site (USD 10 per night)
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to noon
  • Airport shuttle on request

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Suites Bush Intercontinental Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Bush Intercontinental Airport
Comfort Suites Bush Intercontinental Airport Hotel
Comfort Suites Hotel Bush Airport Intercontinental
Comfort Suites Houston
Houston Comfort Suites
Comfort Suites Bush Intercontinental Airport Hotel
Comfort Suites Bush Intercontinental Airport Houston
Comfort Suites Bush Intercontinental Airport Hotel Houston

Comfort Suites Bush Intercontinental Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 246 out of 849 reviews" "
Rating 8 - Good. 257 out of 849 reviews" "
Rating 6 - Okay. 166 out of 849 reviews" "
Rating 4 - Poor. 84 out of 849 reviews" "
Rating 2 - Terrible. 96 out of 849 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

ERIC, KIRKWOOD

Disliked: Cleanliness, staff & service, property conditions & facilities
There were cockroaches in the initial room they gave me and they wouldn’t give me a refund. How did I get a refund from the hotel or Expedia ?
Stayed 1 night in Aug 2024

10/10 Excellent

carmen

Stayed 1 night in Jul 2024

6/10 Okay

Connie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Cheap and not so great
Lobby looked clean, staff friendly, halls and doorways were scuffed, marked and looked “beaten” up. The elevator was slow and in poor condition. The room was very musty smelling and the sheer curtain had mildew, I didn’t want to walk on the carpet with bare feet. Room looked clean but felt unclean, and couch had small stains. My husband has allergies and I was concerned about his reaction. We would not stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Stayed 1 night in May 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sebastien

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing wrong with the stay but the wifi was very lacking on the upload side
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

calvin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty Room smells very bad and there was air freshener in the room so they know about it , poor customer service the pictures are nothing like the property do not stay here you will regret it. No parking anywhere property is run down and smells
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Okay Stay
The staff was very friendly the lady helping us was definitely new. She was very nice and asked for help when she needed too. But I ended up getting charged twice for my stay. My son's bed had a red stain on the comforter that I found the next morning. Beds were comfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Ronald

Disliked: Property conditions & facilities
No parking available
Stayed 1 night in Jul 2024

2/10 Terrible

Shatel

I called the hotel at 10:40 am to ask about checking in at 3pm. I was then informed they didn't have power. I asked when did this happen and I was told they haven't had power for 2 days and to call the third party I booked with if I wanted a refund. (I hadn't had power for 7 days, and booked the room the night before because I thought they had power.) I contacted Expedia at 11am that same morning to request a refund. Later, I was given a partial refund and was told it was because the hotel charged me for a nights stay because I didn't show up, call or email to cancel. The fact I I did call and they told me they didn't have power and I could request a refund, didn't count as a cancellation. I guess calling the third party booking to request a refund didn't count as a cancellation either. Why would you charge me for a nights stay, if you didn't have power at the hotel? So, I wouldn't ever attempt to stay at this place again. If they didn't have power why even let me make a reservation to stay there? On top of going 7 days without power I'm also out of $102.75 that the hotel kept of my money.
Stayed 3 nights in Jul 2024

8/10 Good

Donna

Liked: Room comfort
Short overnight stay for early morning flight. Room was decent for price.
Stayed 1 night in Jul 2024

2/10 Terrible

mojuba

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My parked rental was towed by the hotel next door. No one informed us that they share the parking lot and have hostile relations. Comfort Suites had me fill out a sticker which was clearly placed in the vehicle. I got no help from the staff on site. I ended up paying more to get my rental out of the impound than my actual stay at Comfort Suites. I will not use the brand's services again
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan c

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Stayed 1 night in Jul 2024

2/10 Terrible

Dean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a reservation. When we arrived, the staff would not let us check in, so we had to leave. They said that they did not have any clean rooms.
Stayed 1 night in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
No power, no one called me or email me that the building hadn’t had electricity since Monday July 8. No sleep to how hot the room was. Check out early Saturday morning. Will not do business with Expedia anymore. I want a full refund. Will go later tomorrow and give you guys a bad review.
Stayed 2 nights in Jul 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Amenities
They suck
Stayed 1 night in Jul 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor management
Got to the hotel just to find out there was no power and could not get to our room….. all after calling and confirming the room and that I would be able to pay to park at the hotel the day before. Not even a notice or anything with no other options because everything else was fully booked up which in turn, caused us to have to stay in the airport waiting for our flight.
Stayed 1 night in Jul 2024

6/10 Okay

Elree

Canceled Room due yo no electricity in Houston
Stayed 2 nights in Jul 2024

2/10 Terrible

Walter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unscrupulous
This company along with Hotels.com took reservations on this property even though they did not have electricity. When asked for a refund on my prepaid reservation, they refused the refund. I am now in contact with a legal team to take action against both companies
Stayed 2 nights in Jul 2024