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SureStay Hotel by Best Western Houston Southeast

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Houston Southeast

Standard Room, 1 King Bed, Non Smoking, Kitchenette
Reception
Microwave, coffee/tea maker
Front of property
Rainfall showerhead, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1712 Houston Blvd, South Houston, TX, 77587
  • Almeda Mall
    ‪6 min drive‬
  • Lone Star Flight Museum
    ‪9 min drive‬
  • Port of Houston
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Houston Southeast

Hotel in South Houston with free breakfast and a 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Houston Southeast offers 27 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

This South Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Houston Southeast. During your stay, you'll be close to Almeda Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 14 minutes by car from George R. Brown Convention Center and 12 minutes from University of Houston
Free breakfast is served daily. WiFi is free in public spaces. SureStay Hotel by Best Western Houston Southeast also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This South Houston hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Portable shower seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

Property is also known as

Comfeeni Inn Suites
Surestay By Houston Southeast
SureStay Hotel by Best Western Houston Southeast Hotel
SureStay Hotel by Best Western Houston Southeast South Houston

SureStay Hotel by Best Western Houston Southeast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 113 reviews" "
Rating 8 - Good. 20 out of 113 reviews" "
Rating 6 - Okay. 9 out of 113 reviews" "
Rating 4 - Poor. 6 out of 113 reviews" "
Rating 2 - Terrible. 7 out of 113 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely rooms, but...
We checked in for a quick one night stay. Room was very nice and spacious, and seemed clean. But then I saw it; a roach on one of the nightstands. We told the woman who checked us in, and she was very sweet and quite surprised since it's a newer hotel. She said it may have come in through under the door, since there's a nice sized gap. She immediately switched us to another room, also very nice and quite large! It was in a little alcove area, so we were happy, thinking we'd get a nice quiet night of sleep. Wrong! We kept hearing some kind of noise from right outside, like a tapping. Then at around 2a.m. we heard a CLACK CLACK CLACK CLACK that scared us half to death; turns out we were right next to the electrical room. And, the light outside is so bright, it looked like daylight in the room all night long; maybe install light blocking curtains?! So, no sleep for us, and we had a funeral to attend the next day, so needless to say, it wasn't a great trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaslynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stay for a anniversary! Super nice and beautiful , was super clean and

10/10 Excellent

Mariela

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dywayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. No issues.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Amenities
new, and very clean! Loved that it had a microwave and mini fridge. Even though I didn’t have to interact too much with the hotel staff they were very courteous and professional. 10 out 10 easy!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Guillermo

Stayed 1 night in Jun 2024

10/10 Excellent

Diante

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable rooms
Stayed 1 night in Sep 2024

2/10 Terrible

Mariela

Disliked: Cleanliness, property conditions & facilities
There was ongoing construction that woke us up at 7am, hotel should’ve disclosed that there was construction, would’ve never booked, literally loud trucks all morning could not go back to sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Najaatu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a pretty nice hotel, of course there are certain things that could be better like the noise level in the area, but that is really out of their control. Overall, I had a really good stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Kourtney, Montgomery

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property was horrible. The first day our water turned off. They don't have anywhere for you to eat breakfast. Its far from all our activities and the personnel at the front desk was very RUDE. We had to ask for tissue everyday and towels. I wouldn't recommend it to ANYONE.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was A1 & the rooms are really beautiful (you'd never know that from looking at the outside)!
Stayed 1 night in Aug 2024

10/10 Excellent

Johnathan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good, service was great everyday, manager was nice.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Linda

Stayed 1 night in Aug 2024