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SureStay Hotel by Best Western Houston Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Houston Southeast

Welcome to our reception area, featuring a central desk with a light wood finish and glass partition, surrounded by a decorative floor and elegant wall design.
Enjoy a fully equipped kitchen with coffee machine, water dispenser, and food and beverage options.
Enjoy the serene view from this balcony overlooking the surrounding landscape.
Corridors lead to the elevator, offering easy access to the building.
Relax in a stylish room with a central bed, skylight, and a seating area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1712 Houston Blvd, South Houston, TX, 77587
  • Almeda Mall
    ‪5 min drive‬
  • University of Houston
    ‪13 min drive‬
  • George R. Brown Convention Center
    ‪15 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Houston Southeast

Hotel in South Houston with free breakfast and a 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Houston Southeast offers 27 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

This South Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Houston Southeast. During your stay, you'll be close to Almeda Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 12 minutes by car from University of Houston and 13 minutes from Toyota Center
Free breakfast is served daily. WiFi is free in public spaces. SureStay Hotel by Best Western Houston Southeast also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This South Houston hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Portable shower seat

More

  • 1 building
  • 3 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Comfeeni Inn Suites
Surestay By Houston Southeast
SureStay Hotel by Best Western Houston Southeast Hotel
SureStay Hotel by Best Western Houston Southeast South Houston

SureStay Hotel by Best Western Houston Southeast Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 174 reviews
Rating 8 - Good. 31 out of 174 reviews
Rating 6 - Okay. 15 out of 174 reviews
Rating 4 - Poor. 7 out of 174 reviews
Rating 2 - Terrible. 9 out of 174 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

The room and staff are great, the location not so much. Be aware it’s a motel, open style hotel. Wouldn’t feel comfortable staying there alone ( as a woman). Cleanliness was a 10/10.
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, staff very good as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Novita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Little noisy from train tracks and other guests.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharnee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very nice and accommodating… the rooms were very clean and spacious… housekeeping were very nice as well when it came to switching out my linens, cleaning the room and towels and washcloths… I had one issue with the tv when we first arrived and they sent someone right away to come and fix the issue… never had any issues outside of that… I would definitely stay here again in the near future, definitely a great stay!!
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

John D, Union

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the rooms
Stayed 4 nights in Mar 2025

8/10 Good

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

kio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very nice stay
Stayed 6 nights in Mar 2025

8/10 Good

Dustin

Stayed 7 nights in Mar 2025

4/10 Poor

Ricardo

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet access was slowand the location was far! But its quiet and safe so that makes up for it!
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES.. you’ll feel like you paid 3x’s more.

EXACTLY like the reviews said, such a great find and 10-15 minutes in morning traffic to NRG for StockShow. When you are driving close you think..hmmm of the neighborhood and honestly, not even sure why cause we never saw people out or anything going on, just not populated … not sure but turn in and it has wall barrier around it, everything is landscaped. Staff is SO nice, rooms look just like the photo but nicer!! Big counter by sink. Entire wall by TV is built in counter so lots of room to put you bags up off the floor without using that fold out thing. I hate having bags on the floor myself so loved all the space. Beds super comfy & nice. Coffee & bottles of water in the rooms. We didn’t eat breakfast so can’t speak to that. Showers and everything very nice. You’ll think you’re in an expensive hotel from inside your room even though it’s a motel. Also, staff let us know they have 31 cameras all the way around for added security so without asking, they get the word out to anyone staying, no funny business cause we are watching. I love it! Would totally stay again and the price is right
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was a lovely visit, the room was very beautiful and comfortable. Walls are thin and heard everything from neighbors. Other then that I loved it and will be returning soon
Stayed 2 nights in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Mar 2025

8/10 Good

Anna

Stayed 1 night in Mar 2025

10/10 Excellent

chantelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and clean, the staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

2/10 Terrible

xena

Stayed 1 night in Feb 2025

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very nice, & the property was nice & clean.
Stayed 1 night in Feb 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, updated appliances. The pictures did not really prepare for the area, we were surprised that it was a motel set up, door to outside. The area smelled like burning rubber as we were by a lot of auto shops. Rooms are not very sound proof can hear train/cars but it wasn’t that bad. One thing was that there were stains/ hair on the bed, not a huge deal but a bit of a turn off the next day with a change of sheets it was fine.
Stayed 2 nights in Feb 2025

6/10 Okay

Brandon

Liked: Cleanliness, property conditions & facilities

My Experience

Breakfast the next morning didn't have a working juice machine. Water pressure in the shower was low and the water didnt stay hot long. When i first checked in I was planning on buying pizza from the flyer that they had in the ròom. So i tried calling to order a pizza. The guy said we dont deliver pick up only. So i drove about 4 minutes to the location to see that they we selling pizza that has been sitting all day. So that was a dissappoinment.
Stayed 1 night in Feb 2025