Candlewood Suites La Porte, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites La Porte, an IHG Hotel

BBQ/picnic Area
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Front of property
Premium bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
1250 S 13th St, La Porte, TX, 77571
  • Sylvan Beach Park
    3 min drive
  • Subway
    2 min walk
  • Cesar Chavez/67th Street Station
    24 min drive
  • Houston, TX (HOU-William P. Hobby)
    38 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Mobility Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Mobility Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Candlewood Suites La Porte, an IHG Hotel

Hotel in La Porte with a fitness center and a 24-hour front desk
A fitness center, a microwave in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Limited housekeeping is available.
Candlewood Suites La Porte, an IHG Hotel offers 111 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This La Porte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on weekdays only and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites La Porte, an IHG Hotel, you'll be within walking distance of Heritage Park. Free WiFi in public areas, a gym, and a business center are available.
  • Free WiFi and wired Internet
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Heritage Park and a few minutes from Sylvan Beach Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites La Porte, an IHG Hotel.

This La Porte hotel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Porte
Candlewood Suites Porte
Candlewood Suites Porte Hotel

Candlewood Suites La Porte, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 230 reviews" "
Rating 8 - Good. 58 out of 230 reviews" "
Rating 6 - Okay. 36 out of 230 reviews" "
Rating 4 - Poor. 19 out of 230 reviews" "
Rating 2 - Terrible. 22 out of 230 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hector, Lewisburg

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. When the bathroom malfunctioned she promptly moved us to a new room. She was a very sweet and professional employee. The next room we went to the ac froze up anf soaked the carpet. Other than that we had a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Ted

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mold on the ceiling, cold shower at 4:30am, roaches, dirty dishes, and can’t close the curtains so the light was shining through the window all night. Other than that, top notch.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only thing i had issues with was when we got there the door to our room wasnt fully shut ane and we had hard time getting the door to fully close, the reason is i dont want to walk in into someone already in the room or squatters who gone through the back door and snuck into an empty room 😅 but overall it was amazing and very clean and SO QUIET
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Be back
will be back
Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
For the price point, I was expecting a much better experience.. our first room had carpet that felt damp, and cockroaches around the kitchenette.. We were then moved to a second room that had cracks in the sheetrock, and molding missing in the main room.. the bathroom cabinets were damaged, soap dispenser head was broken, tub was stained, and shower rod was rusty, and about to fall off the wall.. However, the staff was truly a pleasure to deal with (seems like they know the property has issues, and have no control of it)
Stayed 1 night in May 2024

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Beverly, Magnolia

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room smelled very musty, like maybe it’s a water leak issue. Sink didn’t have a rubber insert and you could see strait down into the sink drain. Linens were clean and fresh. Bathroom was clean and stocked with shampoo etc. Overall it was ok. 2.5 out of 5 stars.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Andre

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Jason

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bedding was dirty, cracked walls, thin walls and ceiling can hear everyone else. My room had a new TV that didn't have the proper remote to link to the Dish box so i couldn't change channels. The wide-screen mode was incorrect and couldn't be fixed. The phone didnt work so i had to walk to the front desk and they couldn't fix the tv either. Maintenance tried the next day and they couldn't figure it out either.
Stayed 2 nights in Oct 2023

2/10 Terrible

Tim

Disliked: Cleanliness, property conditions & facilities, room comfort
ROACHES!!
1st thing I see as soon as I walk into the 1st room was a live baby roach on the kitchen table. Asked front desk for a different room on complete opposite side of hotel. Walked i to 2nd room on 2nd flr and immedietly started looking and found live adult roach in cabinet above microwave! I went back to front desk and informed him I could not stay here due to the roaches and was told I wiuld have to call Hotels.com to settle this. He stated he could tell them I wasn't charged, but I would still have to call Hotels.com. I should've taken pics of roaches but was diagusted as soon as I saw them and walked out.
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every was nice except the TV cable box was bad and they didn’t have a replacement
Stayed 4 nights in Sep 2023

2/10 Terrible

D R

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor Review
It was not a good experience. The first room I was put in did not have cool air and the toilet wouldn't flush. The second room I was transferred to had a broken blow dryer and the shower didn't work. I cut my finger badly lifting up the valve for the shower.
Stayed 2 nights in Sep 2023

6/10 Okay

Debbie

Stayed 2 nights in Aug 2023

4/10 Poor

Christopher

Business traveller
Disliked: Staff & service
Unhappy customer
My ax unit in my room leaked water on my floor, I notified the front desk Monday morning and they said maintenance will take a look into it, when I came back to the hotel around 4pm, I asked the lady at the front desk about it and she said she didn’t know what I was talking about and said she would have maintenance come out but no one showed up.
Stayed 2 nights in Jul 2023

4/10 Poor

Yolanda, FREDONIA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room o the first floor. Doors slamming most of night, found a roach in the bathroom.

4/10 Poor

Yolanda, FREDONIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were on the ground floor, there were doors banging closed most of the night. There was a roach in the bathroom.
Stayed 1 night in Jul 2023

10/10 Excellent

Molly

Good place to stay nice and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Willene

Liked: Staff & service, property conditions & facilities, room comfort
Some room clean they had group of running up down hall way upstairs at night and in morning and pay for king size suite not queen I think that was not right .
Stayed 1 night in Jun 2023

2/10 Terrible

Nathan

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
I only needed the room for 6 hours tops, as there were no other options i booked a stay with candlewood. I arrived a little before 12am as i enter the room the smell was beyond overwhelming. It smelled like mold/moisture. Since it's last minute and i didn't have options i stood. Attempted to heat up some food, and microwave didn't work. Worst decision was to take my shoes off as my socks stuck to the carpet i thought i could walk on walls after that. Then with the 4 hours i had to sleep something about the sheets have me a skin reaction, itching all night. Do not recommend this place at all.
Stayed 1 night in May 2023

2/10 Terrible

Heydi

Liked: Cleanliness
The room I reserved was not available
Stayed 1 night in May 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean. Personnel were friendly. Beds were comfortable. Kitchenette was well supplied. Location was good. We felt comfortable and secure here and would stay again if we were in the area.
Stayed 3 nights in May 2023