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Candlewood Suites Houston Medical Center, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Houston Medical Center, an IHG Hotel

Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
10025 S Main Street, Houston, TX, 77025
  • NRG Park
    3 min drive
  • NRG Stadium
    3 min drive
  • NRG Arena
    4 min drive
  • Houston, TX (HOU-William P. Hobby)
    30 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Houston Medical Center, an IHG Hotel

Hotel with free parking, near NRG Stadium
A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center, an IHG Hotel offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Candlewood Suites Houston Medical Center, an IHG Hotel, you'll be within walking distance of NRG Park. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a 24-hour business center, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from NRG Stadium and a few minutes from NRG Park
  • Free shopping center, train station, and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 3 miles, a shopping center shuttle, and a train station pick-up service are free. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Houston Medical Center, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 3 miles
  • Free return train station shuttle from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 253 out of 721 reviews" "
Rating 8 - Good. 240 out of 721 reviews" "
Rating 6 - Okay. 115 out of 721 reviews" "
Rating 4 - Poor. 60 out of 721 reviews" "
Rating 2 - Terrible. 53 out of 721 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

LELA

Stayed 1 night in Aug 2024

2/10 Terrible

Darrell

Disliked: Staff & service, property conditions & facilities
Beware Housekeepers are thieves !!!
I accidently left a bag of hang up clothes in a clothes bag in the closet. I called the front desk to retrieve the bag to be picked up. The bag had disappeared only house keeping went into the room. House keeping stole my bag and its content.. I jad only been gone from the location for a few hours and at the time i was told the room hadnt been cleaned yet. Housekeeping is the only ones that had access to the room. It has key cards.. And they only knew to go in after I said the bag was there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Pam

Stayed 4 nights in Jul 2024

2/10 Terrible

Shrhonda

Stayed 7 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah

Stayed 1 night in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all, but it could be better!
I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you!
Stayed 1 night in Jun 2024

8/10 Good

Nitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice get away and everyone was hospitable.
Stayed 2 nights in May 2024

2/10 Terrible

Billy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Gabriela

Stayed 5 nights in Apr 2024

8/10 Good

gary

Our tv remote didn’t work and I was disappointed that CNBC was not available. I really did like the room but wasn’t able to find ice
Stayed 1 night in Apr 2024

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, room comfort
I liked it
Nice clean smell humidity but that is everywhere
Stayed 3 nights in Apr 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is.

4/10 Poor

Michael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Confusion on the room type
Stayed 1 night in Mar 2024

2/10 Terrible

Chelsie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

CESAR

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, overpriced, cucarachas crawling on the walls.
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities
My wife stayed there. Her deposit was not returned and I was charged for four days when they only stayed for 2
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Stayed 1 night in Mar 2024

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as close as you can get to medical offices. Hotel hard to get to.
Stayed 2 nights in Jan 2024

6/10 Okay

Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but worn
It is in walking distance to NRG and close to good restaurants, but the hotel is not well maintained. Smelled very musty in room and air unit was very loud. Staff was very nice but only would recommend if you want the great location to NRG
Stayed 1 night in Jan 2024

2/10 Terrible

Marcellina

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room smell like animal pee and staff told me to just spray something. I needed towel’s couldn’t get none bc they was none clean. My experience was horrrrrrible. Will not return to this location
Stayed 2 nights in Oct 2023

8/10 Good

CHARLEs

Liked: Cleanliness, staff & service, room comfort
Okay 4 the price
The room was playing. The hotel was clean. My shower had very lukewarm no hot water. There was a roach in my room.
Stayed 2 nights in Dec 2023

10/10 Excellent

quentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2023

2/10 Terrible

Lee

Stayed 1 night in Nov 2023