See all properties

Best Western Plus Heritage Inn

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Heritage Inn

Reception
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Laundry room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Houston, TX
  • Port of Houston
    7 min drive
  • Ostioneria Aranda's
    2 min walk
  • Cesar Chavez/67th Street Station
    9 min drive
  • Houston, TX (HOU-William P. Hobby)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Quality Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (506)
The price is €57
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Quality Inn

About this property

Best Western Plus Heritage Inn

Hotel with free breakfast, in the vicinity of Port of Houston
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be close to Port of Houston. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • 7 minutes by car from Port of Houston and 9 minutes from Minute Maid Park
Best Western Plus Heritage Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LED TV
  • TV/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 258 out of 571 reviews" "
Rating 8 - Good. 155 out of 571 reviews" "
Rating 6 - Okay. 63 out of 571 reviews" "
Rating 4 - Poor. 37 out of 571 reviews" "
Rating 2 - Terrible. 58 out of 571 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Rooms that faced the road were extremely noisy due to the high volume of traffic on the major road. The hotel is along the access road and has an interstate pedestrian bridge right next to it. The AC in Room 211 left the room smelling musty. The odor was very strong The clothes left on the chair by the AC overnight were wet in the morning and the moisture warped a book that was left on the nightstand. The check-in clerk was on her phone and did not immediately greet me as I was standing at the desk. She gave us no information when we checked in such as the location of the room- the best door to enter to get to our room, details about only one way in and out of the back gated parking lot, where the elevators were, what time breakfast was served, or the Wifi password. I have no idea who trained her, but she failed to do her job with our check-in. She did not mention ANY of that important information. Breakfast was good. The covers on the bed were too thin and the bed was rock hard. I would not recommend this motel for more than one night.
Stayed 1 night in Sep 2024

8/10 Good

Abel

Travelled with partner
The requirement to place $100 incidental is reflection of the types of clientele they serve. The room was adequate and we did have a safe stay with no issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Maribel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got double charged for the room. Called yo get an address since the Expedia app was giving me something different and was told they couldn’t give me the address. When I finally was given a key there was someone in my room and was told by the receptionist that the door was probably left open and someone went in there…
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Stayed 1 night in Jun 2024

2/10 Terrible

Theodore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
While checking in, I was forced to smell burning Marijuana. When i inquired about, i was informed that many guests will go to the back court area to smoke marijuana. I had to take a moment and question whether or not I was in Texas. I understand there are certain behaviors that are difficult to deal with, but I would hope Best awestern would work on keeping a more healthy environment at their check in desk.
Stayed 1 night in Jun 2024

8/10 Good

James

Stayed 2 nights in Jun 2024

2/10 Terrible

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Watch your back
This hotel is in a really bad part of town. I was afraid to leave the hotel by myself at night. The sheets were dirty along with the old stained sofa that looked like it needed to be taken to the dumpster. The front reception was the only good thing about this hotel. It is far away from the city, takes almost an hour with traffic just to get to the zoo.
Stayed 2 nights in Jun 2024

6/10 Okay

Dale

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Best
Disappointed! Clerk was unfriendly, neighborhood is shady, room slopes to the outside, bent rain gutters lying on sidewalks. Bed was comfy.
Stayed 1 night in Jun 2024

10/10 Excellent

Maricela

Travelled with family and small children
La persona de enfrente muy amable cuando me registre
Stayed 1 night in Jun 2024

6/10 Okay

Paulo

Stayed 1 night in Jun 2024

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Vanessa, waco

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Edwin

Stayed 1 night in Jun 2024

2/10 Terrible

Sarasadat

Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the room, and it wasn’t in good condition.
Stayed 3 nights in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the staff was very friendly and helpful. The area around the hotel is rundown and looks unsafe.
Stayed 1 night in Jun 2024

4/10 Poor

Irwin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy and deposit issues
The hotel unfortunately has this moldy smell to it I'm guessing it was due to the storm that hit them recently the pull sofa bed also had black spot on the covers as well didn't get to take pictures as we had arrived almost at 2am and just wanted to rest is been almost the five days and the refund of my deposit has yet to be done. Now I'm told that the supposed 3-5 business can actually be 10-14 days
Stayed 1 night in May 2024

8/10 Good

Yvette

Stayed 1 night in May 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet. Clean. Staff was friendly from start to finish. Would definitely stay again if the need arises.
Stayed 2 nights in May 2024

2/10 Terrible

Kira

Stayed 1 night in May 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Kevin

Stayed 1 night in May 2024

6/10 Okay

Samantha Gaffney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👎👎
Stayed 1 night in May 2024

10/10 Excellent

Richard E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Nice pool, exercise facili t and breakfast. Everything exceed my expectations based on the price. Very clean old but well maintained.
Stayed 1 night in May 2024