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SureStay Hotel by Best Western Deer Park

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Deer Park

In-room safe, individually furnished, desk, laptop workspace
Lobby
Outdoor pool
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1401 Center Street, Deer Park, TX, 77536
  • San Jacinto Community College
    ‪5 min drive‬
  • San Jacinto Battleground State Historic Site
    ‪7 min drive‬
  • Pasadena Convention Center & Fairgrounds
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Studio 6 Deer Park, TX

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (318)
The price is €83
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Studio 6 Deer Park, TX

About this property

SureStay Hotel by Best Western Deer Park

Hotel with free breakfast, in the vicinity of Pasadena Convention Center & Fairgrounds
Along with an outdoor pool, this hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Hotel by Best Western Deer Park offers 54 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Deer Park. During your stay, you'll be close to Pasadena Convention Center & Fairgrounds. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a meeting room, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Pasadena Convention Center & Fairgrounds and 10 minutes from San Jacinto Monument
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Deer Park. Self parking is free.

Smoking is allowed in designated areas at this Deer Park hotel.

Guests are served free continental breakfast daily from 5:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (1300 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Deer Park
Best Western Deer Park Inn
Deer Park Best Western
Surestay By Best Deer Park
Best Western Deer Park Inn Suites
SureStay Hotel by Best Western Deer Park Hotel
SureStay Hotel by Best Western Deer Park Deer Park
SureStay Hotel by Best Western Deer Park Hotel Deer Park

SureStay Hotel by Best Western Deer Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 202 reviews
Rating 8 - Good. 43 out of 202 reviews
Rating 6 - Okay. 21 out of 202 reviews
Rating 4 - Poor. 13 out of 202 reviews
Rating 2 - Terrible. 10 out of 202 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

10/10 Excellent

Mikey

Travelled with partner
Liked: Cleanliness, staff & service
Best reception ever
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Billy

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cissy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smell is really bad. No sun-block curtains, even no blackout curtains. No privacy.
Stayed 1 night in Sep 2024

4/10 Poor

Jean

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were cigarette butts everywhere, alcohol.cabs abd bottles all around, people outside partying in frontbof doors with bbq grulles and being loud all bours or the evening and night. Lots of foot traffic.
Stayed 2 nights in Sep 2024

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outdated and kinda seedy
Stayed 1 night in Sep 2024

6/10 Okay

Peggy

Travelled with partner
Toilet to low to ground. Poor lighting.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Deer Park

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel was clean staff was super nice I definitely felt welcome !
Stayed 2 nights in Aug 2024

8/10 Good

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The evening staff was nice, there wasn't any info for the wifi anywhere n front desk didn't let us know when we checked in, breakfast was cut off at 9 which sucks for people that get in late at night. The guy working the desk in morning wasn't very friendly but the other girl that checked us out was very nice. The room was okay just took forever to cool down because they have the settings up so high when you get in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff amazing !!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff in the morning is amazing !!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1⭐️
As soon as I walked into the room it was hot I called the front desk and was told it might take a little while to cool down. Later that evening we came back to the room and it was still hot. The front desk told us the only thing they can do is bring us a fan. Next day I speak to the front seat to let them know it was still warm in our room so if the could please change the room we were in. They sent someone in and we were told there was a cord in the way of something it should be fine. Still no new room the only way we stayed cool was because of the fan and a bucket of ice used behind the fan. The last day we were so busy we just dealt with it and left around five in the morning
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank goodness my family and I were able to get a room for the days we were without power! Everyone was very nice & they had a good free hot breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabel, Greeley

Stayed 2 nights in Jul 2024

6/10 Okay

Rishi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were no attendees to assist with luggage especially for the second floor
Stayed 1 night in Apr 2024

10/10 Excellent

Tabatha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not again
Floor was completely wet, no channels on TV for movies and when I called the front to inquire about movies they simply told me that they don’t do that, curtains didn’t close all the way.
Stayed 2 nights in Jun 2024