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Aloft Houston Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Houston Downtown

Terrace/patio
Exterior
aloft, Room, 2 Queen Beds
Lobby
Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
820 Fannin Street, Houston, TX, 77002
  • House of Blues Houston
    6 min walk
  • Discovery Green
    7 min walk
  • Jesse H. Jones Hall
    8 min walk
  • Houston, TX (HOU-William P. Hobby)
    30 min drive

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1002)
The price is €99
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Holiday Inn Houston Downtown, an IHG Hotel

About this property

Aloft Houston Downtown

Hotel with a 24-hour fitness center, a short walk to Minute Maid Park
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Houston Downtown. During your stay, you're just a quick walk from Minute Maid Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aloft Houston Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. The business-friendly Aloft Houston Downtown also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily.
W XYZ bar - This bar serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • W XYZ bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 91
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 91

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per day, plus a one-time cleaning fee of USD 50.00
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 92 out of 1000 reviews" "
Rating 2 - Terrible. 101 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay at
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Read the reviews!
I should have read the reviews prior to booking. All the problems others had was exactly what happened to us. 1 elevator working along with the service staff filling it with their carts?? Valet was horrible- they only had 1 gentlemen working! And why have a bar- if it was never open. When I questioned the front desk- she was soooo rude and proceeded to tell me the bartender called in?!? Seriously! All she did was hand me a managers card!? The price was good but service alone convinced me to never stay there again!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked howl it was located in a central spot. Didnt like thst only 2 elevator worked and only 1 access to lobby
Stayed 2 nights in Sep 2024

8/10 Good

Keshia

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Sep 2024

6/10 Okay

Symon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but a lot of homeless folks begging around the hotel, and the tram is very noisy - from 4am all day
Stayed 2 nights in Sep 2024

4/10 Poor

Karlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Absolute dump. The pool was a rotten green colour and out of use and the rooftop bar was never open when it should've been. Our room window faced a brick wall and was very rough around the edges. The only saving grace were the valet staff and the guy working behind the bar. It was nothing whatsoever like the pictures.
Stayed 3 nights in Aug 2024

4/10 Poor

Ajah

Stayed 2 nights in Jul 2024

2/10 Terrible

Romansa

Stayed 5 nights in Aug 2024

2/10 Terrible

Waranya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Lacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Alexus

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall terrible property don’t stay here if you can’t avoid it
Stayed 1 night in Aug 2024

2/10 Terrible

Charlotte

Travelled with group
Disliked: Cleanliness, staff & service
Very disappointing stay!
Upon trying to check in, their software was down & after a couple of hours, they manually checked us in with pen & paper. We checked in on Friday & checked out on Monday. We never received a room key & had to be escorted to our room each time. The air conditioning wasn’t working properly & had to get up several times during the night to start the a/c. We were never offered clean towels. Only one time did we have hot water in shower. The pool wasn’t open & bar wasn’t open. I can say though that the people at the front desk were very kind, as I know they had no control over it. We were told upon checking out that we should get refund or points but haven’t heard from anyone!
Stayed 3 nights in Aug 2024

6/10 Okay

rebeca

Stayed 2 nights in Jul 2024

2/10 Terrible

Jasmine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have a proper check in never received a room key had to be walked to room and let in hotel by staff everytime we left room was not cleaned the whole stay my friends room was cancelled so we had to be cramped up in one room over all the worst experience ever and no accommodation was made staff was not trying to make you feel better just kept saying there nothing they can do
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Teneen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A nightmare at Aloft
The hotel gave us a room on the 5th floor the widow was facing a brick wall 👀👀 There was a painting on the wall that fell off in the middle of the night scared me to death. The elevator stopped working and the computer system shut down and they have no idea when the home will come off my card.
Stayed 4 nights in Jul 2024

8/10 Good

Jasmina

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside was nice, the air conditioning in the room didn’t cool the room as it should’ve. The lobby’s were cooler than our room. Other than that I would stay here again
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness
The room was great but the other facilities were average. There were huge difficulties finding a park to wait for valet. There was only 1 valet and he was run off his feet.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024