Aloft Houston Downtown

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Aloft Houston Downtown

View from property
View from property
Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
Exterior
aloft, Room, 2 Queen Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
820 Fannin Street, Houston, TX, 77002
  • House of Blues Houston
    ‪6 min walk‬
  • Discovery Green
    ‪7 min walk‬
  • Jesse H. Jones Hall
    ‪8 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Aloft Houston Downtown

Hotel with a 24-hour fitness center, a short walk to Daikin Park
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Houston Downtown. During your stay, you're just a quick walk from Daikin Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Daikin Park and Toyota Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aloft Houston Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. The business-friendly Aloft Houston Downtown also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily.
W XYZ bar - This bar serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • W XYZ bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 91
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 91

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per day, plus a one-time cleaning fee of USD 50.00
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 102 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel worked half the time missing mirror or something in between the beds can see where it was but room was clean
Stayed 1 night in Oct 2024

2/10 Terrible

Cassandra

Disliked: Cleanliness, property conditions & facilities
Nothing..
Stayed 2 nights in Oct 2024

4/10 Poor

Work

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Aloft Houston disappoints
Room not ready at check in. Waited 30 minutes. Bathroom sink clogged. No shampoo but 2 conditioners. Only one cup and one bag of coffee. Old coffee filter still in machine from previous guest. In room phone disconnected. Toilet seat ajar and about to fall off. When requesting to have things fixed, the sink was addressed, but nothing else. Not staying here again, and cannot recommend this hotel to others.
Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ummm the toilet was IN the shower. And there was no drainage. And it’s not like there was a plumbing issue. It was clearly designed that way, where the water that inevitably would be all over the toilet itself and the floor surrounding it would not be able to drain - it was going to have to air dry. And speaking of toilets, the water and contents splashed out when you flushed. There was only one elevator working the whole time. The floors of the hallways were filthy. They were “out of room keys” so we couldn’t get more than one. Which is a pain if ever you are going in different directions or at different times (which with 4 people, we were). The valet attendants were very friendly, which unfortunately is about the only thing positive I can say about our stay. I guess while we’re at it I will say that there were no smoking signs EVERYWHERE but it smelled like no one could read those. It was overpowering and off-putting. But I think without the horrible toilet situation I probably would not have been motivated to write such a negative review.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Monica

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Saira

Travelled with group
Liked: Cleanliness, room comfort
I felt like the Ac was not working , it was hot in the room and not cooling
Stayed 1 night in Oct 2024

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness
No hot water to shower
Stayed 2 nights in Oct 2024

6/10 Okay

Kennie

Business traveller, Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Stayed 1 night in Sep 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice room, tons of space. Good A/C and pretty silent. I stayed 2 nights. No hot water on my last day. I had a cold shower before leaving. It’s ok for me but most people would complain.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Looking forward to visiting again. Hotel amenities were excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip, San Antonio

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay at
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Read the reviews!
I should have read the reviews prior to booking. All the problems others had was exactly what happened to us. 1 elevator working along with the service staff filling it with their carts?? Valet was horrible- they only had 1 gentlemen working! And why have a bar- if it was never open. When I questioned the front desk- she was soooo rude and proceeded to tell me the bartender called in?!? Seriously! All she did was hand me a managers card!? The price was good but service alone convinced me to never stay there again!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked howl it was located in a central spot. Didnt like thst only 2 elevator worked and only 1 access to lobby
Stayed 2 nights in Sep 2024

8/10 Good

Keshia

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Sep 2024

6/10 Okay

Symon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but a lot of homeless folks begging around the hotel, and the tram is very noisy - from 4am all day
Stayed 2 nights in Sep 2024

4/10 Poor

Karlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024