2/10 Terrible
Sarah
20 Aug 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel experience I've ever had. First, the room was smelly, wet, and dripping with condensation because the air conditioning looked like it hadn't been serviced in 30 years. Every piece of clothing, bedding, and towel was permanently wet in the room. Every metal surface was covered in water droplets and rusty. The walls and ceiling were stained with water damage.
Some lights worked, some didn't. The wall plug ins were so loose and old, they were unusable. The tv screen was broken.
The pool is padlocked and being "maintenanced" for an indefinite amount of time. It looks like it hasn't been open in years. This was a huge disappointment during our trip. The pool was a main reason we booked this instead of an air bnb.
The "free breakfast" is watery waffle batter, nutrigrain bars, and fruit loops. The orange juice smells like pee. The 'apple' juice is straight sugar.
A drug deal happened in the hallway right outside our door. The end building entrance which is designed to require a key card was permanently unlocked. A homeless person came in and stripped down to underwear and washed his laundry.
The only good thing I can say is the staff was very kind and accommodating. They were happy to provide fresh towels and answer questions.
But the property is an absolute disaster. I don't see myself staying at any Wyndham property ever again. YIKES.
Sarah
Stayed 4 nights in Aug 2024