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Hotel Le Confidentiel

4.5 star property

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Photo gallery for Hotel Le Confidentiel

Exterior
Outdoor pool, open 7:00 AM to 6:00 PM, pool loungers
Front of property
Deluxe Double Room, 1 Double Bed
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Odia, Arua, Uganda, 340020
  • West Nile Golf Club
    ‪7 min drive‬
  • Arua Central Market
    ‪8 min drive‬
  • Roman Catholic Diocese of Arua Headquarters
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Le Confidentiel

Boardwalk/promenade hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free English breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Hotel Le Confidentiel offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate dining areas. Beds feature Egyptian cotton sheets and premium bedding. 45-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Arua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hotel Le Confidentiel, you'll be close to West Nile Golf Club. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a playground
  • 7 minutes by car from West Nile Golf Club and 8 minutes from Arua Central Market
Hotel Le Confidentiel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A children's pool, a fitness center, and tour/ticket assistance are also featured at the luxury Hotel Le Confidentiel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Arua hotel.

Guests are served free English breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Le Confidentiel has 2 restaurants on site.

Languages

Arabic, English, French, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Nature reserve
  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 100
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Deep-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 148
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Private indoor hot tub
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Le Confidentiel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 152.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 152.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1019500857

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Le Confidentiel Arua
Hotel Le Confidentiel Hotel
Hotel Le Confidentiel Hotel Arua

Hotel Le Confidentiel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy, Kampala

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness
Good overall, but do not expect the pictures you see to be what you get. Pictures show larger rooms with balconies, why my room was extremely small, no balcony, just a window overlooking where the kitchen staff was prepping food, and a bathroom so small the door only opened half way. This is my second time staying here and both times, the room was not as shown online.
Stayed 3 nights in Aug 2024

10/10 Excellent

josh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, clean, room service was free,
Stayed 1 night in May 2024

4/10 Poor

Florin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 10 nights in Mar 2024