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The Hotel Hot Springs

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Aerial view
Free daily buffet breakfast
Lobby sitting area
King Room 1 | In-room business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪3 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area

King Room 1

  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

Hot springs hotel with free breakfast connected to the convention center in Hot Springs
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Inside Track Grill
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A terrace, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Hotel Hot Springs. A free area shuttle within 7 miles is available. Free self parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 7 miles
  • Area shuttle
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1035 out of 1740 reviews
Rating 8 - Good. 435 out of 1740 reviews
Rating 6 - Okay. 158 out of 1740 reviews
Rating 4 - Poor. 74 out of 1740 reviews
Rating 2 - Terrible. 38 out of 1740 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Stayed 3 nights in Jan 2025

10/10 Excellent

Sarthak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a stay when visiting hot springs. All the bath houses, bars and brunch spots are within walking distance from this hotel. Breakfast was delicious but we stayed for 2 nights and breakfast was the same on both days. The staff was super friendly and helpful. A great place to stay!
Stayed 2 nights in Jan 2025

2/10 Terrible

Michelle

Business traveller
Liked: Staff & service
Disliked: Cleanliness
There were large roaches in my bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Julianne

Travelled with family
Liked: Property conditions & facilities
Room was literally in the corner of the building. Room was triangular shaped. Not very spacious. Door to bathroom would not stay closed. Staff was very polite, helpful, and friendly!
Stayed 3 nights in Jan 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop over

Comfy king bed. Valet parking was so nice. Great central location to walk to hot baths and visitor center. Would stay again. Great value for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and walkable areas.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Na
Stayed 1 night in Jan 2025

8/10 Good

KATEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a good choice!

It was nice, I'm not sure it's worth the amount they charge in comparison to many other hotels I've stayed at, though. The beds are a bit hard, if you like that, it would be great; it was a little too hard for me. The hotel is clean. The young man at reception didn't tell us anything about breakfast, checkout time or shuttle upon checking in. We also could not get on the same floor as the rest of our party. The shuttle and valet men were fabulous! Bartenders were great. Fantastic location, easy to walk to most everything &the shuttle is available for drop off &pick up for the things that are a little further!
Stayed 1 night in Jan 2025

2/10 Terrible

Jorge

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived check in was great when got to the room it was loud with the room next to us. The room was dirty hair in bed, had to look for remote for tv found it on the floor next to bed on the floor next to dirt and finger nail clippings. Had no choice but to stay the night was very late. Next morning the coffer make did not work was filthy and wasn’t even plugged in. We went to talk to management about the problem with no resolve. Checked out even though I had already paid for the next day was told I have to talk to Expedia for a refund. Told them I was not happy with the condition of my room and was not staying there another night and they said so be it not their place for a refund or even cared! I don’t recommend this hotel to anyone!!!! They just do t care!!!!! If I could give them a zero stars I definitely would!
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, booked here due to Embassy being full but honestly, loved this place better. Definitely will book here again when I visit Hot Springs. Loved the complimentary shuttle service that is provided as well!
Stayed 2 nights in Jan 2025

6/10 Okay

Kenneth

Liked: Staff & service

Go somewhere else

Last minute booking and from the pictures it seemed really nice. Staff was friendly however the beds were hard and uncomfortable and all night we kept hearing doors slam and people being really really loud. A/c never kicked on and bathroom wasn't very clean. Would definitely try to stay somewhere else, especially for the price we paid.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

8/10 Good

Cleve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott, West Monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to down town and shopping along with restaurants but we ate at the hotel. Food was great!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Brianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with awesome room and shuttle to take you all over. Restaurant had great food. Room was comfortable with good amenities. Will be back again.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in hot springs. Staff was very friendly!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New go to in Hot Springs

Great hotel and great location to hang out in downtown Hot Springs
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

weston

Liked: Cleanliness, amenities
Leon is the man… need a ride to the track? Need a ride anywhere? Ask for Leon. There is also some amazing staff that works the front desk. I wish I could remember the super helpful, caring, accommodating lady who helped us at the front desk… she was awesome! Arlington… no thank you… hotel hot springs for me! 👍
Stayed 1 night in Jan 2025