The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Front of property
Terrace/patio
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bank of the Ozarks Arena
    ‪3 min walk‬
  • Hot Springs National Park
    ‪4 min walk‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

King Room 1

  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

Hot springs hotel with free breakfast connected to the convention center in Hot Springs
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Inside Track Grill
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A terrace, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Hotel Hot Springs. A free area shuttle within 7 miles is available. Free self parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 20.00 per night)
  • Electric car charging station on site
  • Free local area shuttle up to 7 miles

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Inside Track Grill

Family friendly

  • Free area shuttle
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1013 out of 1692 reviews
Rating 8 - Good. 422 out of 1692 reviews
Rating 6 - Okay. 150 out of 1692 reviews
Rating 4 - Poor. 73 out of 1692 reviews
Rating 2 - Terrible. 34 out of 1692 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, and is located close to the main street , and had a wonderful breakfast. The room and bed tissues were clean and comfortable. The main problem was that it has a very small parking area and I had to park in the street. In general, we are very happy with the hotel and its staff and will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No real door on bathroom
The noise level was awful. I'm not sure how many times doors closing woke me up. The bathroom door doesn't close all the way and there's no way to lock it. It's a barn-style door that leaves several inches of gap between the wall/door jamb and door.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

10/10 Excellent

Harshad, Fort Smith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location — a 5-minute walk from the bathhouses but far enough to get a nice parking spot. Our room had an awesome view of the town. Hearty breakfast. Very comfortable beds. Spacious room with a cubby for a work desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property
Stayed 3 nights in Nov 2024

10/10 Excellent

Carrie, Aurora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to fun things, reasonable price, good breakfast, nice to have a bar/restaurant attached, nice Christmas lights and music in the court outside, friendly and helpful staff, and best of all, the most comfortable hotel bed I ever slept on! Great experience overall, highly recommend, would stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Katsuaki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner was noisy.
Stayed 1 night in Nov 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a really nice hotel. They definitely cut some corners on the free breakfast. Biscuits were like hockey pucks, and nothing really tasted fresh. There were no pancakes and waffles for the kids.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel by far was one of the greatest place. It's convenient to everything. The beds were super comfortable. We will definitely stay here again when we visit Hot Springs
Stayed 4 nights in Nov 2024

8/10 Good

MD ABDUL, Pasadena T

Travelled with family and small children
Liked: Staff & service
They didn't provide room service on my 3rd day I asked them but they just gave me towels didn't clean and organize the room
Stayed 1 night in Nov 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, and walkable to the main strip of Hot Springs. Great experience!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Stayed with two kids. Good hotel for families. Everything in walking distance
Stayed 1 night in Nov 2024

2/10 Terrible

Shivakumar

Travelled with family
Disliked: Property conditions & facilities, room comfort
My experience at Hot Springs Hotel
My 4 days memorable family trip turned into a painful experience becuase of 2 nights stay in this hotel. The bed was extremely uncomfortable, and even after two days, my back still hurts, unable to walk and god knows how much I suffered to drive back from Hot Springs, AR to Dallas, TX (320Miles). The bathroom lacked any privacy, I cant believe that in this era in USA can anybody build a single sliding door without a lock that served as both the closet and bathroom door!! (I forgot to take the photo of room no. 612), whatso ever there was no privacy at all, and every sound from the bathroom was completely audible in the hall. Luckily I was with family not with friends! My suggestion is, please check the room before and don't ruin your reputation Out of all, one good thing is breakfast in the hotel was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronnie

Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
It’s was great and location was awesome.
Stayed 3 nights in Oct 2024

6/10 Okay

Kay

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to activities.
Stayed 2 nights in Nov 2024

8/10 Good

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities
Best service and kind staff
Stayed 1 night in Nov 2024

8/10 Good

Mendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding -Very friendly. Older hotel that has been redone. Room was clean & bed was comfortable. Breakfast was solid. Convenient to walk to restaurants downtown.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sungkyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful charming town with beautiful family walks
Stayed 1 night in Nov 2024

6/10 Okay

Kailash

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jarrod

Stayed 1 night in Nov 2024