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Candlewood Suites Hot Springs, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Hot Springs, an IHG Hotel

Exterior
Fridge, microwave, stovetop, dishwasher
Property amenity
Exterior
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
3404 Central Ave, Hot Springs, AR, 71913
  • Oaklawn Racing Casino Resort
    16 min walk
  • Central Bowling Lanes
    2 min drive
  • Hot Springs Mall
    4 min drive
  • Hot Springs, AR (HOT-Memorial Field)
    7 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, desk

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Hot Springs, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is €136
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Holiday Inn Express & Suites Hot Springs, an IHG Hotel

About this property

Candlewood Suites Hot Springs, an IHG Hotel

Hotel with free parking, near Oaklawn Racing Casino Resort
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Candlewood Suites Hot Springs, an IHG Hotel offers 95 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Hot Springs, an IHG Hotel. During your stay, you're just a quick walk from Family Fun Park. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Oaklawn Racing Casino Resort and a few minutes from Bathhouse Row
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Hot Springs, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Hot Springs, an IHG Hotel. Free self parking is available.

This Hot Springs hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Games
  • Smoke-free property
  • TV in lobby
  • Video library

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 3 (weight limit: 176 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood HOT SPRINGS
Candlewood Suites HOT
Candlewood Suites HOT Hotel
Candlewood Suites HOT Hotel SPRINGS
Candlewood Suites HOT SPRINGS
Candlewood Suites Hot Springs Hotel Hot Springs
Candlewood Suites Hot Springs Hotel

Candlewood Suites Hot Springs, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from cleanliness to amenities. Very nice staff and convenient to everything. Will definitely stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Mr

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Did not tell me they were under renovations in other rooms/floors. Did not attempt or provide me the opportunity to move to a quieter room or area. Did not mention there is also construction across the street. Construction started approximately between 7 and 8 a.m. The air conditioner in my room was so loud I coild brely have a discussion with my spouse. The air conditioning also shut off late during the night and did not cycle, causing a very irritable nights sleep. These things were not brought to my attention and I feel they were dishonest in choosing my room and rate. I could have easily stayed somewhere else. I will not be back to this location even though I frequent Hot Springs.
Stayed 1 night in Aug 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great other than the swimming pool was dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room it was like a small apartment. The only thing I would change was the hall carpet but the front desk said that was being replaced soon. I do wish there was a pool but otherwise it was great
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Khalilah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day at the ball field, y would have been nice to jump in pool. At least AC worked excellent.
Stayed 1 night in Jun 2024

8/10 Good

Melton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in Jun 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and they made our stay over the top. Perfect it was absolutely comfortable clean and we will love to come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Ernetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was very clean
Stayed 3 nights in May 2024

8/10 Good

Dale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a family outing with our daughter and all of her family. I booked 4 rooms with queen beds. Her daughter and husband joined the group at the last minute. The check in person was readily helpful in rebooking 2 of the rooms to double full size beds so we could do the guys in one room and the girls in another. Very Helpful and appreciated by us!
Stayed 1 night in Apr 2024

4/10 Poor

Linda

Travelled with family
Was told that I had a smoking room, didn’t have any and that breakfast was provided didn’t have that either
Stayed 2 nights in Apr 2024

10/10 Excellent

Misty

Stayed 1 night in Apr 2024

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convivence
Stayed 3 nights in Apr 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable stay, great to have a kitchen also.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Apr 2024

8/10 Good

Melanie, North Little Rock

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of a few minor room issues, as always, it was a pleasant stay for us and our pets. Very quiet and restful.
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Stayed 2 nights in Apr 2024