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Waikiki Heritage Hotel

2.5 star property

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Photo gallery for Waikiki Heritage Hotel

Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)
Interior
Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Sun deck
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
260 Beach Walk, Honolulu, HI, 96815
  • Waikiki Beach Walk
    ‪3 min walk‬
  • Royal Hawaiian Center
    ‪6 min walk‬
  • Waikiki Beach
    ‪13 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, Pool View (1 King or 2 Doubles)

Room, Pool View (1 King or 2 Doubles)

Room, Pool View (1 King or 2 Doubles)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (1 King or 2 Doubles)

Standard Room (1 King or 2 Doubles)

Standard Room (1 King or 2 Doubles)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Waikiki Heritage Hotel

Hotel with an outdoor pool, steps from Waikiki Beach Walk
An outdoor pool, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a convenience store, and a front-desk safe are onsite. Weekly housekeeping is available.
Waikiki Heritage Hotel offers 60 air-conditioned accommodations with safes. 48-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Waikiki Heritage Hotel's great location. During your stay, you're just a quick walk from Waikiki Beach Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free WiFi (speed: 50+ Mbps)
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Steps from Waikiki Beach Walk and Royal Hawaiian Center
As a guest of Waikiki Heritage Hotel, you'll find an outdoor pool, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Waikiki Heritage Hotel also features a convenience store and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Honolulu hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 50 per day); reservations required
  • Parking on site (USD 40 per day)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Nearby parking fee: USD 50 per day(984 ft away; open 24 hours)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 37591564

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.

Property is also known as

Pagoda Waikiki
Waikiki Beach Walk Hotel
Waikiki Heritage Hotel Hotel
Waikiki Heritage Hotel Honolulu
Waikiki Heritage Hotel Hotel Honolulu

Waikiki Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 285 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 166 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Adrian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There is no baggage hold at the property, but check in is not until 3pm. Tried to book check in early but no rooms were cleaned (fair enough) but when we go to the room the bathroom was filthy with visible ants and dirt. Cheap hotel and that is what you pay for. Only 2 parking spots for 50 rooms so book that if you need it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, cannot fault location, easily able to access lots of things, the property itself while has had a tidy in places could do with a bigger renovation all over, its clean, tidy, with all the ammenities needed when travelling with a family. Would definitely stay again ✨🌼
Stayed 8 nights in Dec 2024

4/10 Poor

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. It’s definitely on the older side but much better than expected.
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great for the price! So many places in Hawaii are older, so be prepared for some vintage features. I felt very safe staying at this hotel. It is located in the best possible spot, within 5 minutes of everything. Staff was friendly, and the grounds were kept extremely clean and tidy. We enjoyed the washer/dryer on location as well. I liked that the courtyard gate locked each night (you are given a code). The rooms have old fashioned screens with slats instead of windows. This meant it was a bit loud. I was happy sleeping with ear plugs. All in all- I would stay again!
Stayed 8 nights in Dec 2024

6/10 Okay

Laura

Stayed here for the location, price, and the kitchenette. In addition to the price on Expedia there is a $25/day “amenities fee” once you show up which as far as I can tell goes towards the little pool, room towels, and little bar soaps. They don’t do house keeping unless you’re there for 7 days or more (at which point they will do house keeping on day 4). You can pay for more housekeeping for $15 per visit, scheduled in advance. The kitchenette does not come with dish soap or sponges despite the “amenities fee” so we had to go out and buy these amenities in order to wash dishes. There are laundry machines you can use ($4 in quarters for washer dryer) which is good. You cannot exchange cash for quarters from the front desk however which was inconvenient. The amenities fee does not cover laundry soap either so we had to buy that as well ($3/load if buying from the hotel). Location was great. Staff was friendly and professional. We made a lot of use of the kitchenette.
Stayed 6 nights in Dec 2024

8/10 Good

Shirley Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very different from the rest of Waikiki. Simple, easy environment better than the high-rise hotels with crowded lobbyies, noisy streets, and loud noises everywhere.
Stayed 10 nights in Dec 2024

6/10 Okay

Jose

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad and borderline false advertisement.
Pictures of the place were nowhere near what was posted. There’s no windows, no updates or renovations since what it seems like 1902. Walked in the room and walked right out because there was no way i was staying there.
Stayed 1 night in Dec 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Need to advertize that only parking for four vehicles.
Stayed 4 nights in Dec 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Generally acceptable, one staff member was unable to complete all requests, thus the rating, others were great. Need to advertize that there is parking for four guests only, we had additional charges to park a block away.
Stayed 1 night in Dec 2024

2/10 Terrible

Heriberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and very bad service, I checked out early and requested refund.
Stayed 7 nights in Dec 2024

4/10 Poor

Mrinalini

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We saw roaches in the room. The room was musty and the carpets in bad condition. The place is unhygienic and unsanitary. Please update your facility.
Stayed 3 nights in Dec 2024

10/10 Excellent

LaShanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the money!
Very friendly, easy check in just wish they had storage as we had a late flight. Wish we were able to have access to the back gate code as it would have been convenient also. Nothing major, I will definitely book again when we return.
Stayed 2 nights in Dec 2024

4/10 Poor

Felipe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, everything is close by. You’re literally one and a half blocks from the beach. The only thing is that they got a big ant infestation problem. They should hire a professional pest control company to take care of this problem. What they’re doing is having their in-house cleaning/maintenance people spray the room. They had to do it 3 to 4 times in our over two weeks stay. I have two small children that are under the age of seven and they were waking up with bites every morning. We have ants crawling all over our toothbrushes towels, clothing. And when we complained, the staff wasn’t too happy and they finally changed our room after our third night there. With no luck the room had also an ant problem. We only use the room to sleep at night and bring in late. We try not to be there.
Stayed 14 nights in Dec 2024

10/10 Excellent

LaShanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kainoa

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the room was on the ground floor and right by the pool
Stayed 9 nights in Dec 2024

6/10 Okay

JOHN BRODERICK, KAMUELA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Tien

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

4/10 Poor

Aimee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights, pool was nice but the bathroom was very dirty, tiny ants in kitchen and floor.
Stayed 2 nights in Dec 2024

4/10 Poor

Marilu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Adriana

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Horrible , cancelled and got deposit back . Filed a complaint to get my hotel.com reservation back . Extremely dirty . Smells was horrible , moldy . The sink was filthy
Stayed 1 night in Dec 2024

6/10 Okay

levardis

Stayed 1 night in Dec 2024