Hilton Grand Vacations Club at Hilton Hawaiian Village

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club at Hilton Hawaiian Village

4 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
View from room
Suite, 2 Bedrooms, Oceanfront (Lagoon Tower) | View from room
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
2003 Kalia Road, Honolulu, HI, 96815
  • Duke Kahanamoku Beach
    6 min walk
  • Hawaii Convention Center
    12 min walk
  • Waikiki Beach Walk
    12 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    27 min drive

Room options

Penthouse, 3 Bedrooms, Accessible, Ocean View (Lagoon Tower, Roll-In Shower, Hearing)

  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds OR 2 Double Beds

Suite, 2 Bedrooms, Accessible, Oceanfront (Lagoon Tower, Hearing, Roll-in Shower)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Kalia Tower, Roll-in Shower, Hearing)

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Lagoon Tower, Hearing)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (Kalia Tower, Hearing)

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Lagoon Tower, Bathtub)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub (1 King Bed, Lagoon Tower, Hearing)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Lagoon Tower, Bi-Level)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (2 Double Beds, Kalia Tower, Hearing)

  • 73 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (2 Double Beds, Kalia Tower, Hearing)

  • 73 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Lagoon Tower, Hearing, Roll-in Shower)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Lagoon Tower, Hearing)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, View (Lagoon Tower, Hearing)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Oceanfront (Lagoon Tower, Hearing, Bathtub)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Lagoon Tower, Bathtub, Hearing)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, View (Lagoon Tower, Hearing)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Bathtub (Lagoon Tower, Hearing)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Kalia Tower)

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Kitchenette (Kalia Tower, Hearing)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mountain View (Kalia Tower)

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Lagoon Tower, Bi-Level)

  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette (Kalia Tower)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (2 Double Beds, Kalia Tower)

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Standard View, Lagoon Tower)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Kitchenette (Lagoon Tower)

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, 2 Bedrooms (Standard View, Lagoon Tower)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Oceanfront (Lagoon Tower)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View (Lagoon Tower)

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 King Beds

Suite, 1 Bedroom, Ocean View (Lagoon Tower)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Mountain View (2 Double Beds, Kalia Tower)

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Hilton Grand Vacations Club at Hilton Hawaiian Village

Stylish condo resort on the shore with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hilton Grand Vacations Club at Hilton Hawaiian Village's full-service spa. Then enjoy a meal at one of the condo resort's 6 restaurants. Each condo offers comforts like a pillowtop bed and premium bedding, plus a dryer and an LCD TV with cable channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include free WiFi and an iPod dock.
Hilton Grand Vacations Club at Hilton Hawaiian Village offers 346 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels, DVD players, and video-game consoles. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the shopping around Hilton Grand Vacations Club at Hilton Hawaiian Village. During your stay, you're just a quick walk from Fort DeRussy Beach Park. 4 outdoor pools, 6 restaurants, and 2 poolside bars are available. Built in 2000, this upscale condo resort has 346 condos on 29 floors. Enjoy your stay with amenities like free WiFi and a pillowtop mattress in each condo.
  • Each condo offers a dryer, a pillowtop bed, and an iPod dock
  • Free WiFi
  • Enjoy Hawaiian cuisine with a beachfront location at Tropics Bar and Grill, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with hot stone massages, reflexology, or body wraps at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, 4 spa tubs, and yoga classes
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Duke Kahanamoku Beach and Hawaii Convention Center
Hilton Grand Vacations Club at Hilton Hawaiian Village offers its guests a full-service spa, 4 outdoor swimming pools, and 4 spa tubs along with a waterslide and a fitness center. There are 6 restaurants and 9 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges.

You'll find a business center on site. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hilton Grand Vacations Club at Hilton Hawaiian Village. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Honolulu condominium resort.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 11 AM.
Tropics Bar and Grill - This beachfront restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Rainbow Lanai - This beachfront restaurant specializes in American cuisine and serves breakfast only. Open daily.
Bali Steak & Seafood - Overlooking the ocean, this fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Open select days.
Benihana - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Fresco Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
A complimentary grocery shopping service is offered and room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Beach

  • On the beach

Pool/Spa

  • 4 outdoor pools
  • Sunloungers
  • Umbrellas
  • 4 hot tubs
  • Sauna
  • Steam room
  • Massages
  • 25 treatment rooms
  • Sports massages
  • Swedish massages
  • Body treatments
  • Thai massages
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Deep-tissue massages
  • Hot stone massages
  • Manicures and pedicures
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (USD 72.25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 82.72 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Family friendly

  • Free cot/infant bed

Restaurants on site

  • Tropics Bar and Grill
  • Rainbow Lanai
  • Bali Steak & Seafood
  • Benihana
  • Fresco Italian Restaurant

Food and drink

  • Microwave
  • Cookware/dishes/utensils
  • Water dispenser
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 5:30 AM–11 AM: USD 10-30 for adults and USD 10-30 for children
  • 6 restaurants and 9 coffee shops
  • 2 poolside bars and 4 bars/lounges
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Shampoo
  • Eco-friendly toiletries
  • Hairdryer
  • Designer toiletries
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable service
  • Video game console
  • DVD player
  • iPod docking station
  • MP3 docking station

Outdoor areas

  • Walkway to water

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Fitness centre
  • Waterslide
  • Yoga classes on site
  • Surfing/body boarding on site
  • Mountain biking nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Marina nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 346 rooms
  • 29 floors
  • Built in 2000
  • At least 80% of lighting from LEDs
  • Bulk dispenser for toiletries

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Grand Waikikian by Hilton Grand Vacations, 1811 Ala Moana Blvd]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Covered self parking fee: USD 72.25 per day (in/out privileges)
  • Covered valet parking fee: USD 82.72 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-121-575-4240-01
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Grand Waikikian by Hilton Grand Vacations, 1811 Ala Moana Blvd
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Grand Vacations Suites Hilton Hawaiian Village
Hilton Grand Vacations Suites Hilton Village
Hilton Grand Vacations Suites Hilton Village Condo
Hilton Grand Vacations Suites Hilton Village Condo Hawaiian
Hilton Grand Vacations Suites Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Village Condo
Hilton Grand Vacations Hilton Hawaiian Village
Hilton Grand Vacations Club Honolulu
Hilton Grand Vacations Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Hawaiian Village
Hilton Grand Vacations Hilton Village
Hilton Grand Vacations at Hilton Hawaiian Village Honolulu
Hilton Grand Vacations Suites at Hilton Hawaiian Village
Hilton Grand Vacations Hilton Village Condo
Hilton Grand Vacations at Hilton Hawaiian Village
Hilton Grand Vacations Club at Hilton Hawaiian Village Honolulu

Hilton Grand Vacations Club at Hilton Hawaiian Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 374 out of 745 reviews" "
Rating 8 - Good. 226 out of 745 reviews" "
Rating 6 - Okay. 79 out of 745 reviews" "
Rating 4 - Poor. 32 out of 745 reviews" "
Rating 2 - Terrible. 34 out of 745 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke, Oak Harbor

Travelled with family
Liked: Amenities, property conditions & facilities
We had a wonderful time. Great view. Only negative would be that the pools weren’t as good as I would have thought and super packed like sardines. Otherwise great visit.
Stayed 6 nights in Jun 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Family Vacation
Great stay. Walking distance to all the shopping and eating you could want. The lagoon is perfect for swimming and paddle boarding without the waves of the ocean. Free laundry which is the best thing!!!
Stayed 8 nights in May 2024

10/10 Excellent

rogelio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view excellent service my family enjoyed
Stayed 6 nights in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, room comfort
Very beautiful hotel!
Property was beautiful! Pool area was awesome! AC is room is terrible and it was hot in the room. Shopping area was really nice. Staff super friendly! We had the best view from our room as well!!
Stayed 2 nights in May 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, amenities
Great amenities! Great service! Can’t wait to go back!
Stayed 8 nights in May 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024

8/10 Good

Andres, Escalon

Stayed 7 nights in May 2024

10/10 Excellent

katie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very safe and walkable. The 2 bedroom with 2 bathrooms was spacious. It even had 2 large balconies.
Stayed 8 nights in May 2024

10/10 Excellent

Ian, Loma Linda

Liked: Cleanliness, property conditions & facilities
Close to everywhere
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Things are good in general. It's just hard to find someone to provide some essential items after evening.
Stayed 3 nights in May 2024

10/10 Excellent

jose

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Ranjit

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
We had an amazing time. We will book again in the future
Stayed 2 nights in May 2024

8/10 Good

Derek T., Everett

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our main requirement was to have a one bedroom and a kitchen, The Hilton Hawaiian village met these requirements. Safety and easy beach access was another positive as well. Certain towers definitely need an update, their age is showing. The biggest negative is that if you're stsying at their "Grand Vacations" rooms, then their "timeshare" sales people will hound you into a presentation. Unfortunately, I took the time to view their pitch and it wasn't pleasant at all. They don't want you to ask any questions and if you dont buy their "timeshare" they will get very nasty. Nothing like the Hawaiian culture at all. Everything else was great, just dont waste your vacation in their pitch.
Stayed 7 nights in Apr 2024

10/10 Excellent

Carrie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 5 nights in Apr 2024

10/10 Excellent

BALINDA KAY

Liked: Cleanliness, room comfort
4/22-24/2024
Great customer service and beautiful view
Stayed 2 nights in Apr 2024

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Penny, lihue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Waited in the looong check in line only to be told we had to go somewhere else. Text communication was great. Parking prices are outrageous. $70 a night for self parking.
Stayed 2 nights in Mar 2024

6/10 Okay

Joyce

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We’ve stayed at the Hilton Hawaiian Village a few times now. It occupies a beautiful stretch of beach and has pleasant grounds and multiple pools with a lot of nearby dining and shopping. We’ve always found the staff to be very nice. But, there are issues and they are getting worse. There is a serious pigeon problem around some of the pools and it’s not apparent that cleaning surfaces occurs daily. As for our unit, check in was quick and easy. However, the maintenance and attention to detail was lacking and the units are beyond tired. Our unit on the 21st floor of the Lagoon Tower was a one bedroom (3 of us) with a pullout sofa and full kitchen. The space was nice and the balcony was spacious with a nice view. But, almost immediately I stepped in something sticky on the carpet. Then, when we went to make up the pullout sofa we found the condition of the mattress revolting. It was heavily stained. It should have been replaced long ago. We further found our dishwasher ran but didn’t wash and the icemaker in the frig was not connected. There is one icemaker for the entire building and it’s on the third floor. The elevators are always busy and can have long wait times. At that point an ice cube tray would have been a nice amenity. Plan your check out time to allow extra time for the elevator. There were stressed out people every day trying to get down with their luggage. We’re on the fence on whether we’ll return.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Paradise! Amazing. Room needed updating but otherwise can’t go wrong the property is absolutely stunning.
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Stayed 1 night in Mar 2024

8/10 Good

Camela

Travelled with family
Liked: Cleanliness, amenities
The room itself was excellent! Very clean kitchen, living area and bathroom. The Toto toilet was a bonus!! Service at check in was excellent. Text feature made it ultra convenient to comminucate. Cons: the pools. Overcrowded, full of sunscreen milky water, hog cheese people that leave their stuff all over the chaise chairs make it impossible to get a seat. Better management of releasing unused chairs (like at other resorts) would be great! A taxi almost ran me over by Kalia tower as he was speeding through :( I was on the sidewalk, geez
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton was beyond my expectations we will be going back for sure
Stayed 11 nights in Mar 2024