Courtyard by Marriott Waikiki Beach

3.0 star property

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Photo gallery for Courtyard by Marriott Waikiki Beach

2 outdoor pools, pool loungers
Lobby
2 outdoor pools, pool loungers
Property amenity
Suite

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
400 Royal Hawaiian Avenue, Honolulu, HI, 96815
  • Waikiki Beach Walk
    ‪4 min walk‬
  • Royal Hawaiian Center
    ‪5 min walk‬
  • Waikiki Beach
    ‪11 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪27 min drive‬

Room options

Standard Studio, 1 Queen Bed, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Balcony

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Junior Suite, 2 Double Beds, Balcony

  • 37 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Corner (Balcony)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Balcony

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Studio, 1 Queen Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

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About this property

Courtyard by Marriott Waikiki Beach

Eco-certified hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Waikiki Beach offers 404 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Pure Waikiki has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Courtyard by Marriott Waikiki Beach's great location gets high marks from our customers. During your stay, you're just a quick walk from Waikiki Beach Walk. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, deep-tissue massages, or aromatherapy at Spa Pure Waikiki
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Waikiki Beach Walk and 4 minutes by foot from International Market Place
Courtyard by Marriott Waikiki Beach offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Courtyard by Marriott Waikiki Beach. For a fee, parking is available.

This 3-star Honolulu hotel is smoke free.

Ali'i Coffee Co Waikiki - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 61 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ali'i Coffee Co Waikiki

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 61.00 per day (in/out privileges)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 103-877-8368-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Waikiki Beach
Courtyard Marriott Waikiki Beach
Courtyard Waikiki Beach
Courtyard Waikiki Beach Marriott
Marriott Courtyard Waikiki Beach
Waikiki Beach Courtyard Marriott
Waikiki Beach Marriott Courtyard
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard Marriott Waikiki Beach Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Wyland Waikiki Hotel
Courtyard Hotel Waikiki Beach
Courtyard Waikiki Beach
Courtyard By Marriott Waikiki
Courtyard by Marriott Waikiki Beach Hotel
Courtyard by Marriott Waikiki Beach Honolulu
Courtyard by Marriott Waikiki Beach Hotel Honolulu

Courtyard by Marriott Waikiki Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1070 reviews
Rating 8 - Good. 346 out of 1070 reviews
Rating 6 - Okay. 224 out of 1070 reviews
Rating 4 - Poor. 112 out of 1070 reviews
Rating 2 - Terrible. 79 out of 1070 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

KAZUYOSHI

Stayed 4 nights in Dec 2024

2/10 Terrible

KAZUYOSHI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not enough towels in the bathroom, so I asked a front desk to have housekeeping stuff to bring more towels. It took more than 3 hours for them to bring the towels. They said that they did not have enough towels....??? We asked a front desk to have a bellman to bring our luggage to the room since my wife and I had bad back. We waited more than 2 hours and finally we gave it up and brought all lauggage by ourselves.
Stayed 2 nights in Dec 2024

4/10 Poor

Avinash

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition property. Marriott had acquired a couple of old buildings and put them as hotel. Rooms are small, bathroom is very small. We ran into many issues- Internet not working, phone not working, keys were not working every other day. It’s a cheap motel with a Marriott name, not worth the money
Stayed 8 nights in Dec 2024

4/10 Poor

sally

I did not end up staying here after reading so many really horrible reviews about the bad smells, mold in rooms, old mattresses and noise! These were recent reviews and I was traveling related to a medical issue so did not want any added stress. They did reimburse me for 1/2 of my reservation cost with help from Expedia .
Stayed 2 nights in Dec 2024

4/10 Poor

Ruth

Travelled with family
Disliked: Amenities, property conditions & facilities
We couldn’t open the bathroom door at 4 am and we had to wait until 6 am for someone from the engineering department to fix the lock. Housekeeping is every other day, but it was very superficial. They didn’t vacuum or clean the sinks. One of those days we didn’t have towels. The information in Expedia for this hotel is kind of deceiving. The amenities are not what Expedia shows.
Stayed 5 nights in Dec 2024

6/10 Okay

Venkata Srinivasarao

It’s ok
Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

Friendly staff Rooms dated and ok. Could use upgrade
Stayed 5 nights in Dec 2024

8/10 Good

Mariejane

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

David

Travelled with family
Properties are just old and should have advised us of 66.00 parking when we booked. People were awesome and pleasure to work with
Stayed 9 nights in Dec 2024

8/10 Good

Kylee

Stayed 1 night in Dec 2024

4/10 Poor

JOHN ALVIN

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
I am a loyal Marriott traveller due to brand, customer service and cleanliness. However, I was disappointed in my recent stay at Courtyard Waikiki. At first entrance at the hotel, we were welcomed and greeted by reception. The main lobby had the Marriott standard and vibe. The staff was courteous and accommodating. As you enter the elevator, you start to see the hotel dated and aged. The elevator handrails was not screwed in well. The carpet was faded. We were situated on the 9th floor where hallway baseboards were peeling paint and light bulbs burnt out (or possible removed to save electricity). As we enter our room, the bed felt and looked clean. But other aspects of the room did not have the Marriott quality. To name a few examples -- drywall was patched. TV remote control was dirty. Metal door hinges were rusty. The worst part of the room was the bathroom which had soap scum on the glass door and mould/mildew around the grout. The sink also had "green ring" around the drain. The hotel has 2nd day cleaning service policy and we had made the front desk aware about our experience on that eve. After arriving from our 2nd day activity, the beds were turned down and tucked in but everything else was the same. Upon our check out, we had advised the front desk management and showed them photos of our experience.

8/10 Good

John

Stayed 2 nights in Nov 2024

6/10 Okay

Edwin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Conditions of rooms not what was expected/pictured.
Stayed 2 nights in Dec 2024

10/10 Excellent

LA SHAWN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedy check in
Quick easy check in
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay. Felt like home
Stayed 8 nights in Dec 2024

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

4/10 Poor

James

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Clothes were left in are room ??, back patio was dirty , carpet was unraveling we have twin 18 month old girls. Loved the location little noisy but Waikiki very beautiful place most people real nice..
Stayed 7 nights in Dec 2024

10/10 Excellent

Md Ariful

Travelled with family
Liked: Cleanliness, staff & service
Excellent altogether
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

Weldon

Liked: Cleanliness
Very noisy hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Hyungjin

Business traveller
Liked: Cleanliness, staff & service, room comfort
OK to stayif you wan close to Waikiki area
Nonwater from day 1 And had to wait long time to run the waters before getting hot(warm) shower A Bit old building clean but could be cleaner
Stayed 5 nights in Nov 2024

6/10 Okay

NOLAN

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk was excellent. Allowed me to check in early. Couple of concerns. Bed sheet was stained on one bed, hair found stuck in the bathroom maroon wall and there was no water until 4pm. I wasn't able to use the restroom or shower in my own room. I was given a key to use a hospitality room in the next building. The valet service was good, they met my request by having my personal vehicle stay in the lot however after I checked out on 11/14/24 I found my license plate cracked and bent.
Stayed 1 night in Nov 2024

8/10 Good

Barrie

Travelled with group
Clean, comfortable and great staff. Very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Dalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only two nights. The staff were very friendly. The room was very clean. I felt very safe on the property. They are doing some renovations right now Nov. 2024 but it wasn't inconvenient and barely noticed much construction work being done near were I was staying. Really enjoyed my stay.
Stayed 2 nights in Nov 2024