Romer Waikiki at the Ambassador

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Romer Waikiki at the Ambassador

Outdoor pool
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
Honolulu, HI
  • Waikiki Beach Walk
    6 min walk
  • Royal Hawaiian Center
    9 min walk
  • International Market Place
    11 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    25 min drive

Room options

Room, 1 King Bed, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Partial Ocean View

  • 113 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

Room, 1 King Bed, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, View

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Ocean View (Roll-in Shower)

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Queen Beds, View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Partial Ocean View (Roll-in Shower)

  • 71 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Partial Ocean View (Roll-in Shower)

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, View (Neighborhood View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Connecting Rooms, View (Neighborhood View)

  • 23 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

Room, Multiple Beds, View

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Room, 1 King Bed, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Romer Waikiki at the Ambassador

Hotel with a 24-hour fitness center, a short walk to Waikiki Beach Walk
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Romer Waikiki at the Ambassador offers 368 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Romer Waikiki at the Ambassador. During your stay, you're just a quick walk from Waikiki Beach Walk. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local cuisine at Waikīkī Swim&Social Club, a bistro with pool views
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a gift shop, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the proximity to shopping and the location
  • Within a 10-minute walk of Waikiki Beach Walk and Royal Hawaiian Center
  • Cats and dogs welcome for a fee
Romer Waikiki at the Ambassador offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Romer Waikiki at the Ambassador. For a fee, parking is available. A complete renovation of Romer Waikiki at the Ambassador was completed in October 2023.

This 4-star Honolulu hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
Waikīkī Swim&Social Club - This poolside bistro specializes in local cuisine and serves lunch only. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 51 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 bar

Restaurants on site

  • Waikīkī Swim&Social Club

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-178-053-9392-01R TA-178-053-9392-01R
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Hotel
Ambassador Hotel Waikiki
Ambassador Waikiki
Ambassador Waikiki Hotel
Hotel Ambassador Waikiki
Waikiki Ambassador
Waikiki Ambassador Hotel
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

Romer Waikiki at the Ambassador Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 266 reviews" "
Rating 8 - Good. 67 out of 266 reviews" "
Rating 6 - Okay. 33 out of 266 reviews" "
Rating 4 - Poor. 18 out of 266 reviews" "
Rating 2 - Terrible. 9 out of 266 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roy

Travelled with family
Liked: Amenities, property conditions & facilities
I wish it were closer to the beach and was a newer room. The bathroom were new which was nice.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, nice location, and the valet are super quick and convenient
Stayed 3 nights in May 2024

8/10 Good

Jared

Stayed 6 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun
The renovations were nice, but then parking changed to valet only.
Stayed 4 nights in Jul 2024

10/10 Excellent

Asphahane

Stayed 14 nights in Jul 2024

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the view and the amenities available to us. We would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2024

4/10 Poor

Edward

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
There was a used sanitary pad in trash. Tv wouldn't cut off had to unplug it. The remote didnt work. Room allowed outside noise alot more than the normal hotels. Room decor was nice. But you can hear everything 2am in the morning. After the pool party was over there was alot of noise that continued thur the night. I wont be returning to this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is there’s no parking around always full parking at the streets
Stayed 7 nights in Jul 2024

10/10 Excellent

Seva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Australia
Staff very friendly and accommodating to your needs.our room was city view on the 6th floor great size room very clean mattress was one of the most comfortable I've ever slept on air-conditioning worked great bathroom nice only negative was had to turn on shower for a good couple of minutes to heat up each time a lot of water wasted house keeping a little lazy not restocking in room and having to ask but over all i would definitely stay here again
Stayed 7 nights in Jul 2024

8/10 Good

Sofia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated hotel, very clean and very nice staff!
Stayed 7 nights in Jul 2024

10/10 Excellent

Kamini

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

maria luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness All staffs are friendly, helpful Nice decorations Affordable Comments: Paper thin walls No microwave, we had to go to the other building to use the microwave and no ice makers in our building
Stayed 5 nights in Jul 2024

4/10 Poor

Marisha

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is pretty convenient and the staff is great. I booked a room with a partial ocean view and wasn’t even able to see the ocean at all, not a big deal though. On one of the days, they were testing the emergency alarms from 10am until 4pm. Super annoying. However, when you check-in they require you to pay a $45 (plus tax) “Destination Fee” per guest that covers a cup of coffee, “beach candy” at a resort 20 minutes away, wifi, bike rentals, and a complementary drink, among other unnecessary amenities. When we went to get our complementary drink at the pool we were given an 8oz plastic cup of beer and then we were told that if we wanted to use the cabana’s we need to pay ANOTHER $50 and make a reservation even though no one was sitting in them. In the morning around 8:30am we were informed that the complimentary coffee had run out. Not only were the PAID amenities subpar, there is only one ice machine and one microwave for 19 floors, the coffee maker in the room only came with one cup, there were only 3 sets of towels for a 4 person bedroom, and the carpet and curtains in our room had red stains on them. We needed a late check out due to a flight delay and we received different information from each employee. One of them claimed that it was $30 an hour after check out, one of them claimed it was a day rate if we needed to check out past 2pm, and another requested that we ask a different employee the next day. Honestly, would not stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice room!
The photos online are accurate, and the front desk was excellent until the day I checked out (not as friendly) Pros: -Nice and clean room. -Nice perks while staying at Romer. -I recommend checking their official website for better offers/deals. -Somewhat close to Waikiki Beach and shops. -Easy front spot for Lyft/Uber to pick up and drop off. Cons: -Super loud and busy street. -If there are loud neighbors, you can hear them from their room inside yours. I loved having the local drivers tell me the hotel's history as well. Romer did a great job at renovating the place. I appreciated the A/C the most, haha
Stayed 7 nights in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a staycation at Romer for my birthday, and I was really looking forward to this rare opportunity to treat myself. Upon check-in, I was warmly greeted by Kerri-Ann, whose exceptional customer service made me feel incredibly welcomed. I'm so grateful for her! I also want to give a shoutout to Sarah at the pool, who made my poolside experience truly memorable. She is such a gem. I’ve been raving about it to all my friends on the island! The room was spacious, and the beds were comfortable. I especially appreciated the complimentary water in reusable containers, which shows a commitment to reducing plastic waste and caring for our beautiful land. While everything was nearly perfect, I am currently working through a minor billing issue. I don’t want this to overshadow my overall experience. Depending on how this situation is resolved, I may update this review to provide transparency for future customers. I have reached out to management regarding my situation, and while I'm not entirely pleased with how it has been handled so far, I am hopeful that Romer-Ambassador genuinely cares about their customers and will take the necessary steps to resolve this issue. With so many options available, I trust they understand the importance of maintaining their brand’s reputation.
Stayed 3 nights in Jul 2024

8/10 Good

MOUSTAFA

Stayed 7 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 4 nights in Jul 2024

2/10 Terrible

Navkirat

Stayed 1 night in Jul 2024

10/10 Excellent

Josie, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Romer! We felt the amenities were plentiful and we loved the location. The pool area was well maintained and not overcrowded. Lovely energy and chic setup! Would recommend.
Stayed 10 nights in Jun 2024

6/10 Okay

Haneo

Stayed 4 nights in Jul 2024

8/10 Good

Belinda

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Kylie Ewald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romer Waikiki was a nice, relaxing place to stay with unique design features and walkability to food, shopping, beach, and so much more!
Stayed 4 nights in Jun 2024