Romer Waikiki at the Ambassador

4.0 star property

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Photo gallery for Romer Waikiki at the Ambassador

Outdoor pool
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Honolulu, HI
  • Waikiki Beach Walk
    ‪6 min walk‬
  • Royal Hawaiian Center
    ‪9 min walk‬
  • Waikiki Beach
    ‪16 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed (Neighborhood View)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Partial Ocean View

  • Partial ocean view
  • 113 sq m
  • Sleeps 5
  • 2 King Beds

Room, 1 King Bed, Ocean View

  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Bathtub)

  • Partial sea view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Neighborhood View, 1 King + Sofa Bed)

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Ocean View (Roll-in Shower)

  • Ocean view
  • 71 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Queen Beds (Neighborhood View)

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible, Partial Ocean View (Roll-in Shower)

  • Partial ocean view
  • 71 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Roll-in Shower)

  • Partial ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Neighborhood View)

  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • Partial ocean view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Multiple Beds, Connecting Rooms (Neighborhood View, 1 King + 1 Bunk)

  • City view
  • 23 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bunk Bed and 1 Twin Bed

Room, Multiple Beds (Neighborhood View, Bunk Bed)

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Romer Waikiki at the Ambassador

Hotel with a 24-hour fitness center, a short walk to Waikiki Beach Walk
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Romer Waikiki at the Ambassador offers 368 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Romer Waikiki at the Ambassador. During your stay, you're just a quick walk from Waikiki Beach Walk. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local cuisine at Waikīkī Swim&Social Club, a bistro with pool views
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a gift shop, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the location
  • Within a 10-minute walk of Waikiki Beach Walk and Royal Hawaiian Center
  • Cats and dogs welcome for a fee
Romer Waikiki at the Ambassador offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Romer Waikiki at the Ambassador. For a fee, parking is available. A complete renovation of Romer Waikiki at the Ambassador was completed in October 2023.

This 4-star Honolulu hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
Waikīkī Swim&Social Club - This poolside bistro specializes in local cuisine and serves lunch only. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 51 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge

Restaurants on site

  • Waikīkī Swim&Social Club

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-178-053-9392-01R TA-178-053-9392-01R
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Hotel
Ambassador Hotel Waikiki
Ambassador Waikiki
Ambassador Waikiki Hotel
Hotel Ambassador Waikiki
Waikiki Ambassador
Waikiki Ambassador Hotel
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

Romer Waikiki at the Ambassador Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 381 reviews
Rating 8 - Good. 95 out of 381 reviews
Rating 6 - Okay. 45 out of 381 reviews
Rating 4 - Poor. 21 out of 381 reviews
Rating 2 - Terrible. 10 out of 381 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rae Lynn

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to Hawaii. We stayed here and it was comfortable The staff was nice, rooms were nice but you can tell they do not deep clean. Our shower still had marks and writing from previous visitors. Overall is was a good stay and really convenient to all Restaurants and shops. Will stay here again.
Stayed 5 nights in Jan 2025

8/10 Good

Ariana

Travelled with group
It has a really cute vibe and design! The staff and valet were really nice. The receptionists and front desk could be dismissive. They don’t clean every day and when they do, they do the bare minimum- like they don’t even take the dirty towels or change linens or remove trash that isn’t fully in the trash can. At one point, I realized they weren’t even wiping the entire counter just around the sink and I would find hair on the floors showing they didn’t fully sweep. Other than that, the restaurant is cool just pricey and food is not the best. It’s in a good location, price can be good but daily fees and valet fees and parking fees can add up super fast. It could get noisy at times as well, made it hard to keep the balcony open especially if you faced the city at all.
Stayed 8 nights in Dec 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Nice and clean. Friendly staff. Close to shopping, restaurants and beach.
Stayed 8 nights in Jan 2025

10/10 Excellent

Juan David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and at a very good location.
Stayed 7 nights in Jan 2025

6/10 Okay

Krishan Kiev Kyle, Laval

Liked: Staff & service
The shower pressure is not strong enough.
Stayed 7 nights in Jan 2025

8/10 Good

Karen, Edmonton

Liked: Staff & service
Stayed 7 nights in Jan 2025

6/10 Okay

Eva

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our large group. Staff were great.
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

DAI JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 5 nights in Jan 2025

10/10 Excellent

Viacheslav, Bothell

Stayed 10 nights in Dec 2024

10/10 Excellent

Michael Phillip

Stayed 10 nights in Jan 2025

10/10 Excellent

Chih Yu

Stayed 4 nights in Oct 2024

4/10 Poor

Julio, Daly City

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old building, no cleaning!
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sharbano

Travelled with family
Liked: Amenities
Bathroom floor wasn’t cleaned during room service from the sands that came in with our cloth from the beach. Towels were not available for 2 days out of our 4 day stay for swimming pool or for beach as promised. Otherwise, clean and good staves.
Stayed 4 nights in Dec 2024

10/10 Excellent

Muchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and definitely will choose here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff here are simply extraordinary and took time to always say hello, help us out or check in on us. We had a long stay and happy we were able to find this hotel on short notice. Rooms were clean and the property is well maintained. The pool area is great. We hope to be back in 2025! We have some minor discrepancies on invoicing to reconcile and about the only downside is there is no coffee maker in the room. They use a tea bag type kettle system that does not work well. It would be great if the single use condiments could be separated to ensure less waste. Creamer, napkin, stir and sweetener are wasted just to use a single sugar package. Had a 4AM false alarm on day we were leaving resulting in a rather long day of travel. Very odd.

10/10 Excellent

Chenyu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to almost everywhere you deem to visit at Waikiki. Clean room and modern looking. Still a peek at the ocean in the balcony. Only complain might be a bit noisy on the street, but at reasonable time. Love to stay there
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, charming pool area.
Stayed 14 nights in Dec 2024

10/10 Excellent

Yutong

Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Great stay. The bed was super comfortable. Shower head was great. Location is right next to a bus stop and a block away from ABC store. The restaurant/bar downstairs makes the best drinks Only wish they had a desk in the hotel room
Stayed 7 nights in Dec 2024

8/10 Good

Stanislaw

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the free and discounted beach equipment rentals as well as the bikes. The staff was super friendly and helpful. Waikiki beach was only a 15 minute walk away with lots of window shopping on the way. Hotel was very clean and well kept. Restaurant downstairs had amazing food and coffee. We had a great view from our room. Plenty of chairs at the pool for everyone and had a bar at the pool as well as the restaurant downstairs. Lobby was big and had an open concept downstairs, very quiet and peaceful. Included a small fitness room, special events such as pilates at the pool on fridays, microwave, ice machine, small book rental shelf, etc. Free pool towels you could take and easily return in a bin by the pool. I honestly couldn't think of anything I diskliked.
Stayed 12 nights in Dec 2024