Skip to main content
Beginning of main content
5.0 out of 5

"Nice aparthotel in Central. Close to all the main sights and also the MTR. Staff were helpful and welcoming throughout our stay. Rooms were a good siz ... " More

By a verified traveller on Wed 28 Nov 2018

Enter dates to see availability

Studio Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Premier

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One-bedroom Executive

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at The Mercer. During your stay, you're just a quick walk from Hong Kong - Macau Ferry Terminal. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.

  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from PMQ and 6 minutes on foot from Soho

The Mercer ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mercer

Everyone (2)
5 out of 5
Nice aparthotel in Central. Close to all the main sights and also the MTR. Staff were helpful and welcoming throughout our stay. Rooms were a good size and well furnished. There is a club nearby which is a bit noisy Fri/Sat night so ideal to get a room on a higher level.

Posted by on 28 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

29 Nov 2018 by Guest Service Team

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your comments about our hotel. We hope to welcome you again

5 out of 5

Posted by on 17 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

16 Sep 2019 by Front Office Team

Thank you for staying with us!

Property Features

As a guest of The Mercer, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly The Mercer also features concierge services, laundry facilities, and dry cleaning/laundry services. This Art Deco Hong Kong hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 31 levels
  • Built in 2011
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Central Station (1.2 km / 0.7 mi)
  • Metro station: Sheung Wan Station (0.2 km / 0.1 mi)

Room Amenities

The Mercer offers 55 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature down duvets and premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers. This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Deep-soaking bath
  • HD television
  • Cable channels
  • Netflix
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercer Boutique
  • Mercer Boutique Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • The Mercer Hotel
  • The Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.ie/Hong-Kong-Hotels-The-Mercer.h4299558-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hong-Kong-Hotels-The-Mercer.h4299558-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Hong-Kong-Hotels-The-Mercer.h4299558-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.