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The Connaught

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Connaught

View from room
Check-in/check-out kiosk
Exterior detail
1 bedroom, in-room safe, individually decorated, desk
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen

Explore the area

Map
138 Connaught Road West, Sai Ying Pun, Hong Kong
  • Hollywood Road
    6 min walk
  • Hong Kong - Macau Ferry Terminal
    10 min walk
  • University of Hong Kong
    11 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    31 min drive

Room options

View all photos for Harbour View Suite

View from room

Harbour View Suite

  • 93 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Renaissance Hong Kong Harbour View Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1003)
The price is €281
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Renaissance Hong Kong Harbour View Hotel

About this property

The Connaught

Hotel with a 24-hour fitness center, near Hong Kong - Macau Ferry Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and multilingual staff.
The Connaught offers 50 accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, bidets, and hair dryers.

55-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at The Connaught, you're just a quick walk from Hollywood Road. Features include free WiFi in public areas, plus a 24-hour gym and a rooftop terrace.
  • Free WiFi in some public areas
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Hong Kong - Macau Ferry Terminal and University of Hong Kong
As a guest of The Connaught, you'll find a 24-hour fitness center, a rooftop terrace, and a vending machine. WiFi is free in public spaces. The business-friendly The Connaught also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3.5-star Hong Kong hotel is smoke free.

Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Microwave
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free international calls
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 1180 per vehicle
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CHI 138
CHI 138 Residences
Citadines Harbourview Hong Kong Apartment
CHI Residences 138 Apartment
CHI Residences 138 Apartment Hong Kong
CHI Residences 138 Hong Kong
Citadines Harbourview Apartment
Citadines Harbourview
Citadines Harbourview Hong Kong (Coming Soon)
Connaught Apartment Hong Kong
Connaught Hong Kong
The Connaught Hotel
The Connaught Hong Kong
The Connaught Hotel Hong Kong

The Connaught Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 75 out of 186 reviews" "
Rating 8 - Good. 79 out of 186 reviews" "
Rating 6 - Okay. 20 out of 186 reviews" "
Rating 4 - Poor. 7 out of 186 reviews" "
Rating 2 - Terrible. 5 out of 186 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
We had a fantastic stay here. It’s a 5 minute walk to the MTR station. The size of the room is huge. The kitchen area was handy as we could make some simple meals. The staff were friendly and helpful. And, of course, the view was stunning. The government has initiated a new green policy so no toiletries are provided, although you do have the option to purchase some at the front desk or at nearby shops. No complaints at all. We will definitely stay here again.
Stayed 16 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View and Apartment
Short trip to HK for work, chanced upon this place at a value price somehow with super spacious and beautiful view of the harbour. Highly recommended if anyone is travelling with Family, slightly away from the city center but still not too far a distance. Despite that, the views compensate really for the need to travel 😍 I hope somehow I will get another attractive pricing once again, will definitely stay again... We checked out and left something, they actually called and texted to ask if they can offer to send the items to us. Such hospitality!
Stayed 4 nights in Mar 2024

8/10 Good

Kinjal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not as great as it seems
I chose the Connaught because I had my dog with me and they allow me to bring my dog into the room.The room condition is not as nice as the photo. The room and furniture look old and needs renovation. The receptionist is not friendly. So overall, it wasn't a pleasant stay but I was happy that my dog can stay with me.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view. Great room size. Nice bed and furniture.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

6/10 Okay

RW, Atlanta, GA

Business traveller
Liked: Staff & service, amenities
The hotel room was nice and larger than expected. For me the location was not that great and was hard to get a taxi to take me off the island from here. Also the hotel room had a faint smell of fish when I got there late in the evening and did not realize getting there late in the night that a lot of seafood suppliers are very close by and maybe that smell just overpowers.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, great view!
For a HK hotel room for the price, I was very impressed by the size of this place. The bed looking out to the bay was a great way to wake up.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bathtub
This hotel room is quite large and has a very good view of Victoria Harbor and a wonderful bathtub (a rarity in HK)
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Need to improve
When I go inside the room, I see so much hair and dust on the floor. The air-conditioner so noisy and difficult to sleep.
Stayed 1 night in Mar 2019

2/10 Terrible

Mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe to stay in this hotel !
Absolute nightmare! From check-in I realised that the staff are rude and unprofessional (playing with phone while serving customer) First morning, fire alarm went on at 6.00am and we had to evacuate the hotel with no explanation! We later figured out that a microwave exploded and a fire started on a room below us!! No one apologies at any point of time, the hotel was at first smelling bad but after the fire it was smelling smoke everywhere as well our room and personal belonging as well! No refund and/or compensation and the manager was gone missing for 2 days, leaving guest with no one to deal with the situation. This hotel is unsafe and the new management is incompetent and putting life of guest by their incompetence (note microwave exploded and was not mishandled despite what staff told us) as we met the guest who were staying on the room below where fire started. Never experienced anything like that! After the fire was managed by the firemen they left fire doors open which is unsafe and made the smoky smell propagate at every floor!!! Disappointing to see this hotel run by incompetent as it used to be well managed under citadines! Paid for 2 nights where we were not really able to sleep with our 2 kids, who are traumatised by this experience!!!
Stayed 2 nights in Feb 2019

8/10 Good

Amanda

Disliked: Cleanliness
Basic but fine
Pretty bare bones hotel, but nice view from the bedroom and more affordable than closer to the ferry terminal. In-room amenities were decent. Not super clean, but okay.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel stated it has airport shuttle, it does not, cannot locate phone number for hotel on internet. Room was very large and nice view of harbor
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

Steven, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Great if you are looking for a hotel with lots of shared facilities (eg no restaurant, simple foyer).
Stayed 3 nights in Oct 2018

2/10 Terrible

SimoneGreasley, Shanghai

Disliked: Cleanliness, staff & service, property conditions & facilities
An arrogant, unhelpful Receptionist met us upon arrival at this Hotel. The first room we were given reeked of smoke, although it’s a non-smoking establishment. We were given a second room which faced on to the flyover, which given that it sells itself as a harborview hotel is laughable. Both rooms were dirty and unclean. I would not recommend anyone to stay here, there are plenty of nicer hotels in Hong Kong
Stayed 4 nights in Oct 2018

10/10 Excellent

Betty, Calif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place in HongKong. Panaramic Harbour View. 1000 ft. Frette bedsheet. Unfortunately changing management in 11/2018.
Stayed 5 nights in Oct 2018

8/10 Good

Ge

Partial view only
I had the expectation of getting a room with a fatastic view but got a partial view instead
Stayed 3 nights in Sep 2018

10/10 Excellent

Lok Sze Novem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to CBD, big space for HK standards!
Great! But most taxis won't know the name of the hotel, so better to have the address on hand. Tough to also get taxis. The hotel says they don't call taxis because there's no assurance they'll come. Wish they'd refill the lotion too. I always had to ask for that, even if clearly, we had finished the little bottle already.
Stayed 9 nights in Jun 2018

10/10 Excellent

Eric, Afghanistan

Liked: Cleanliness, staff & service, room comfort
I liked that there wasn’t many people around. Hotel employees were extremely nice while staying there. Helped with bags to the taxi when was leaving.
Stayed 2 nights in May 2018