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JEN Shenzhen Qianhai By Shangri-La

4.0 star property

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
STUDIO(XL) | View from room
Exterior
Breakfast, lunch, dinner served; Asian cuisine, pool views
Breakfast, lunch, dinner served; Asian cuisine, pool views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Xin'an Nantou Ancient City
    ‪3 min drive‬
  • Yifang Center
    ‪4 min drive‬
  • Shekou Ferry Terminal
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪34 min drive‬

Room options

View all photos for STUDIO+ Twin

Premium bedding, down duvets, individually decorated

STUDIO+ Twin

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO King

STUDIO King

STUDIO King

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

STUDIO(XL)

STUDIO(XL)

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L)

STUDIO(L)

  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down duvets, individually decorated

STUDIO Twin

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO+ King

STUDIO+ King

STUDIO+ King

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (152)
The price is €113
for 1 room
includes taxes & fees
20 Apr - 21 Apr
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About this property

JEN Shenzhen Qianhai By Shangri-La

Hotel with bars, near Xin'an Nantou Ancient City
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Change of towels is available on request.
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at JEN Shenzhen Qianhai By Shangri-La, you're just a quick walk from Qianhai Vanke International Conference Center. You'll find features like free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Enjoy Asian cuisine and garden views while dining at 开唐新派亚洲厨房
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a sauna, and fitness classes
  • Just a 3-minute drive from Xin'an Nantou Ancient City and 5 minutes from Happy Coast
JEN Shenzhen Qianhai By Shangri-La offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at JEN Shenzhen Qianhai By Shangri-La. Parking is available for a fee.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
开唐新派亚洲厨房 - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
前海精酿 - Overlooking the garden, this brewpub specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
KOAN - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Open daily.
开唐咖啡吧 - Overlooking the garden, this coffee shop specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (HKD 90 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 150 for adults and HKD 75 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from February 25 2025 to April 3 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Shenzhen Qianhai By Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 260 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
  • Self parking fee: HKD 90 per day
  • Rollaway bed fee: HKD 260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 101 reviews
Rating 8 - Good. 17 out of 101 reviews
Rating 6 - Okay. 4 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jindong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Chunxia

Stayed 5 nights in Oct 2023

10/10 Excellent

Ho Yee Jaclyn

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

Stayed 1 night in Jun 2023

10/10 Excellent

Chi Wai

Stayed 1 night in Dec 2024

8/10 Good

Shek hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新
Stayed 3 nights in Dec 2024

2/10 Terrible

ZHIQIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
体验感很糟糕
一大早就有保洁阿姨敲门问要不要退房，明明买了早餐，去用餐说房间不含早餐，
Stayed 1 night in Dec 2024

10/10 Excellent

Shun Kwan

Stayed 1 night in Dec 2024

6/10 Okay

Tat Cheong

Liked: Cleanliness, property conditions & facilities, room comfort
位置：距地鐵站有一定距離、要坐車 服務：員工不太主動，不似4星酒店服務 房間：以這房價來說有點細、性價比不高
Stayed 1 night in Dec 2024

8/10 Good

Lai Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店是很好的，但早餐的自助餐比昆明稍遜，因為曾經在昆明住過，主要沒有生滾粥，很失望。
Stayed 1 night in Dec 2024

10/10 Excellent

Chi Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Queenie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen. It’s convenient to go to the shopping malls around
Stayed 1 night in Oct 2024