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Crafa Harbour Hotel

4.0 star property

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Photo gallery for Crafa Harbour Hotel

Premier Queen Room - Harbour View
In-room safe, desk, iron/ironing board, free cots/infant beds
Miscellaneous
Miscellaneous
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
218 Gloucester Road, Causeway Bay, Hong Kong
  • Times Square Shopping Mall
    ‪4 min walk‬
  • Central Plaza
    ‪9 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪15 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

View all photos for Gloucester Suite

Gloucester Suite

Gloucester Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room - Harbour View

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Room - Harbour View

  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room - Harbour View

Twin Room - Harbour View | View from room

Twin Room - Harbour View

  • 21 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cosmopolitan Queen Bed Room

Cosmopolitan Queen Bed Room

Cosmopolitan Queen Bed Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen Room - Harbour View

Premier Queen Room - Harbour View

Premier Queen Room - Harbour View

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crafa Harbour Hotel

Hotel with a 24-hour front desk, a short walk to Times Square Shopping Mall
A restaurant, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, free newspapers, and tour/ticket assistance.
Crafa Harbour Hotel offers 55 air-conditioned accommodations with safes and complimentary newspapers. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Crafa Harbour Hotel, you're just a quick walk from Times Square Shopping Mall. You'll find features like free WiFi in public areas, plus a restaurant and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Times Square Shopping Mall and 14 minutes by foot from Victoria Harbour
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Crafa Harbour Hotel.

This 4-star Hong Kong hotel is smoke free.

Crafa Harbour Hotel has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 550.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night
  • Breakage deposit: HKD 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gloucester Hotel Hong Kong
Gloucester Hotel
Gloucester Hong Kong
Gloucester Hotel
Crafa Harbour Hotel Hotel
Crafa Harbour Hotel Hong Kong
Crafa Harbour Hotel Hotel Hong Kong

Crafa Harbour Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 134 out of 391 reviews
Rating 8 - Good. 162 out of 391 reviews
Rating 6 - Okay. 61 out of 391 reviews
Rating 4 - Poor. 17 out of 391 reviews
Rating 2 - Terrible. 17 out of 391 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Man Ying

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly but bathroom is very old
Stayed 2 nights in Dec 2024

6/10 Okay

Marie

Stayed 3 nights in Dec 2024

10/10 Excellent

Peter, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hongkong Hotel
Amazing location overlooking the Wanchai TST ferry, so close to time square, and to a nearby markets and shopping malls, freshly cooked bakery is everywhere in the area, and best of all closer to the bar
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A view you might not want to leave
I wanted to stay on in Hong Kong after a convention there. The hotel I was staying at for the convention was a bit pricey for the three additional days so I looked around on Hotels.com before making any commitment. I saw this hotel and it wasn't far from where I was and the photo showed a great view. Now most hotel photos that show a great view are from the best suites or highly edited to make them look great. Not the Crafa Hotel, The view from my room was AMAZING! I never wanted to close the curtains and from as high up as I was never felt the need to. The hotel itself is clean and basic. There is a security guard on the 1st floor and a reception desk on the 3rd floor. The elevators were fast and the housekeeping was efficient. My neighbors were quiet or adequately sound-proofed, but I heard nothing each night. While you have to walk a few blocks to find food or coffee, I would gladly again call Crafa Harbour Hotel a great base from which to see Hong Kong
Sunrise from Crafa Harbour Hotel
Stayed 3 nights in Nov 2024

8/10 Good

Kevin, Singapore

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

LANDI TRAINING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crafa was great. The FO lady is very friendly , speaks good english. Amy helped us alot with everything we needed from transport to directions. Amy was good. The staff is good. The hotel is good.
Stayed 4 nights in Oct 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Room was decent size and had great views of the harbour! Very good value!
Stayed 2 nights in Oct 2024

8/10 Good

LANDI TRAINING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great staff. Language is a problem when Amy is off duty. Amy was very very good. There is another guy who does cleaning - he was also very good.
Stayed 6 nights in Oct 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value for 5 star views
This is our second visit at the hotel, we both loved the ceiling to floor windows which provide outstand harbours views. The price point for the views and the size of the room is great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eleanor

The room was very spacious and comfortable. Lovely view of the harbour.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ho Ming

Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was quite large compared to similar hotels in Hong Kong. Room was kept clean and the hotel is close to a good shopping area. However the staff were Chinese and their English was very limited.
Stayed 6 nights in Jul 2024

2/10 Terrible

Matthew

Travelled with family and small children
Disliked: Property conditions & facilities
Great view of the Victoria harbir
Stayed 1 night in Jul 2024

8/10 Good

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View!
The view was amazing! The whole TST and harbour is seen! Room and bathroom is just about right for the price. Elevator is slow as there are only 2 for the whole bldg. and reception is a one woman personnel which is quite slow but we got our room soon enough so I can’t complain. ☺️
Stayed 1 night in Jul 2024

10/10 Excellent

Ramiz

Stayed 10 nights in May 2024

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shops and food around the area. Easy to walk around. Room layout not the greatest and furniture not very comfortable. Ok view of harbor.
Stayed 1 night in Jun 2024

8/10 Good

Preston

Stayed 5 nights in Apr 2024

10/10 Excellent

Alfonso

Stayed 2 nights in Apr 2024

10/10 Excellent

Mykhailo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend, view from window is very beautiful!
We liked everything very much, it was clean, good location, friendly staff and a very very beautiful view from the window!)
Stayed 4 nights in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible view!
Really well located hotel with a beautiful view of the harbour - better than many of the rooftop bars even! Only downside is I messaged them after my stay regarding something left in the room and received no reply. But a small thing, and overall this was a great choice for our stay!
Stayed 9 nights in Mar 2024

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning harbour view. Unfortunately, no safe box.
Stayed 8 nights in Mar 2024

6/10 Okay

G P

Stayed 3 nights in Jan 2024

8/10 Good

G P

Convenient location
Stayed 3 nights in Jan 2024

6/10 Okay

Jason

Travelled with family
Disliked: Property conditions & facilities
Stayed 10 nights in Dec 2023