Cosmo Hotel Hong Kong

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cosmo Hotel Hong Kong

Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Cosmo Two-Bedroom Suite | Living area

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
375-377 Queen's Road East, Wan Chai, Hong Kong
  • Causeway Bay Shopping Plaza
    5 min walk
  • Happy Valley Race Course
    5 min walk
  • Wan Chai Road
    5 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    39 min drive

Room options

Executive Room (free breakfast box & meal coupons)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Cosmo Two-Bedroom Suite

  • 84 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Room (free breakfast box & meal coupons)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Studio Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

Standard Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Studio Quad Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Room (free breakfast box & meal coupons)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Cosmo Hotel Hong Kong

Family-friendly Hong Kong hotel in Wan Chai with free local shuttle
A fitness center, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Cosmo Hotel Hong Kong offers 142 accommodations with minibars and safes. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Cosmo Hotel Hong Kong. During your stay, you're just a quick walk from Times Square Shopping Mall. Enjoy features like free WiFi in public areas and free train station pick-up service, plus a gym.
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 8 minutes by foot from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
  • Free train station pick-up, train station drop-off, and local-area shuttle service
As a guest of Cosmo Hotel Hong Kong, you'll find a fitness center, a terrace, and multilingual staff. Public spaces have free WiFi and wired Internet. An area shuttle within 1.5 kilometers, a train station pick-up service, and a train station drop-off service are free. The family-friendly Cosmo Hotel Hong Kong also features coffee/tea in a common area, concierge services, and laundry facilities.

This 4-star Hong Kong hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Free local area shuttle up to 1.5 kilometres
  • Free return train station shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: HKD 110 for adults and HKD 110 for children
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 428.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately HKD 110 for adults and HKD 110 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 428.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cosmo Hong Kong
Cosmo Hong Kong Hotel
Cosmo Hotel
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Hong Kong Cosmo
Hong Kong Cosmo Hotel
Hong Kong Hotel Cosmo
Hotel Cosmo
Hotel Cosmo Hong Kong
Hotel Hong Kong Cosmo
Cosmo Hotel Hong Kong Hotel
Cosmo Hotel Hong Kong Hong Kong
Cosmo Hotel Hong Kong Hotel Hong Kong

Cosmo Hotel Hong Kong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 1001 reviews" "
Rating 8 - Good. 433 out of 1001 reviews" "
Rating 6 - Okay. 210 out of 1001 reviews" "
Rating 4 - Poor. 78 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jia Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the customer service from the hotel staff.
Stayed 5 nights in Aug 2024

8/10 Good

wing

Travelled with partner
Liked: Amenities
Shuttle bus
Stayed 5 nights in Aug 2024

8/10 Good

TIM KEUNG, Birmingham

Liked: Cleanliness
Stayed 20 nights in Jul 2024

8/10 Good

Jia Jian

Travelled with family
Liked: Staff & service, amenities
I liked about the cleanliness of the room and it is very convenient for shopping and dining.
Stayed 6 nights in Jul 2024

8/10 Good

Jia Jian

Travelled with family and small children
Liked: Staff & service, amenities
I did not like that the luggages could not hold for overnight and the staff did not explain well about directions from MTR station to the hotel. I liked the facilities and shuttle service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo jr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kuai

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The interior is clean but a little bit old.
Stayed 2 nights in May 2024

6/10 Okay

Amy

Stayed 14 nights in May 2024

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff saves the day- otherwise a terrible place.
Hotel is in terrible condition, in desperate need of a refresh. Would not recommend it. Staff were incredibly helpful- there was a bad storm and I got drenched trying to get a taxi to the city- the staff help dry me with towels and offered me a hot cuppa tea.
Stayed 4 nights in Apr 2024

10/10 Excellent

Wing Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are also providing free shuttle bus service that connects us well to the popular destinations.
Stayed 3 nights in Apr 2024

6/10 Okay

Soo May, Issaquah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated. Though, acceptable cleanliness but if hotel amenities is big on your list, I would not choose to stay here. The hotel is pretty far from Wan Chai MTR station. You can catch bus 10 in front of the hotel which it will eventually take you down to the main street where you can catch MTR. When I took it, it literally stop at each stop, do it took about 10 mins. The hotel offers shuttle but at their sister hotel down the block, still convenient but they only run once an hr. Taxi costed me $300 to the airport in the early morning hours. They do not offer bottled water in the room.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Good for a night or two
Front desk is helpful. Hotel is in a great location. Carpets in room are not clean. Water provided downstairs only which is inconvenient
Stayed 2 nights in Apr 2024

4/10 Poor

Wan Sau Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why it could be called VIP? It is very old and not maintained. 2 cockroaches in 7 days stay. I think the staffs did regular cleaning in rooms but I doubt much is done to the building. Carpet is stained everywhere.
Stayed 9 nights in Mar 2024

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Amenities
It’s very poor standard!

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms were a bit dated (we stayed in 2 different rooms). Staffs were friendly and helpful. Location is great for us. Will likely stay again
Stayed 7 nights in Mar 2024

8/10 Good

Vivian sin sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really worth for what you paid
Stayed 8 nights in Mar 2024

4/10 Poor

Sargon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was rated 4 stars. I was charged over $900 HKD the last night I stayed there. I really feel it does not deserve a 4 star rating and feel I was over-charged. I took some pictures and would like to send them to your team.
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Stayed 2 nights in Mar 2024

4/10 Poor

DANILO II

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Read me first
The staff was amazing, they are very accommodating. My only comment was the bed I requested for a single double / queen size bed but they give us to single bed put together. They only have 2 pillows that seems like it was used for months the pillows are not comfortable at all. The location of the hotel is very nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Hinson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, all staff are very nice and helpful.
Stayed 4 nights in Feb 2024

4/10 Poor

Carlos, Vallejo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a great place pre-pandemic, but now the facilities are tired and worn down, plus the dining room (where breakfast buffet used to be served) is now closed. The staff is really great, kind and helpful, but overall the place needs some TLC. I won't be staying there again until it's renovated.
Stayed 5 nights in Jan 2024

4/10 Poor

Ben Chung Yan, Warren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was tiny . Booked a 2 bedroom suite end up with 3 beds in tiny area. My son had to book somewhere else.
Stayed 10 nights in Jan 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stuffs were nice and helpful. Like the shuttle bus service. Like there's rotation of the complimentary breakfasts. However, inside the room, the carpet was old and looked dirty. The sink area in the bathroom also needed update. The clothes closet was in a kind of awkward area and was too small even for 2 people use.
Stayed 11 nights in Dec 2023

8/10 Good

Zhen

Travelled with family
Liked: Amenities, property conditions & facilities
It’s good except they didn’t change towels
Stayed 2 nights in Jan 2024