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The Palms Resort

3.0 star property

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Photo gallery for The Palms Resort

Exterior
Lounge
Penthouse, 3 Bedrooms
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
Palm Avenue B, Holetown, St. James, 0
  • Sunset Crest Shopping Centre
    ‪4 min walk‬
  • Sandy Lane Beach
    ‪8 min walk‬
  • Holetown Beach
    ‪18 min walk‬
  • Bridgetown (BGI-Grantley Adams Intl.)
    ‪26 min drive‬

Room options

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

  • 139 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Pool View

Suite, 2 Bedrooms, Pool View | View from room

Suite, 2 Bedrooms, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Ground Floor

In-room safe, individually decorated, individually furnished, desk

Superior Apartment, 1 Bedroom, Ground Floor

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

The Palms Resort

Colonial hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Limited housekeeping is available.
The Palms Resort offers 18 air-conditioned accommodations with safes and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Palms Resort, you're just a quick walk from Sandy Lane Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Just a 4-minute walk from Sunset Crest Shopping Centre and 8 minutes by foot from Sandy Lane Beach
  • Airport shuttle service available for a fee
As a guest of The Palms Resort, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly The Palms Resort also features a garden, laundry facilities, and a front-desk safe. Self parking is free. A complete renovation of The Palms Resort was completed in November 2022.

Smoking is allowed in designated areas at this 3-star Holetown hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle tours
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65.00 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The Palms Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Travellers Palm Holetown
Travellers Palm Hotel
Travellers Palm Hotel Holetown
Travellers Palm
The Palms Resort Hotel
The Palms Resort Holetown
The Palms Resort Hotel Holetown

The Palms Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 133 reviews
Rating 8 - Good. 47 out of 133 reviews
Rating 6 - Okay. 21 out of 133 reviews
Rating 4 - Poor. 7 out of 133 reviews
Rating 2 - Terrible. 5 out of 133 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a neighborhood, not centrally located & not near a beach. The staff is very helpful & nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again!
A perfectly lover 3 star hotel. Rooms are basically little apartments. Go for 11 or 12 (first floor, pool views). 15 mins from beach / shops / bars / etc. Pool is good. Simon Cowell lives five minutes away.
Stayed 7 nights in Dec 2024

6/10 Okay

JOEL NOLAN

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Dryer maching not working properly
Stayed 7 nights in Dec 2024

8/10 Good

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms resort is off the main road of Sunset crest, gently nestled between Sandy lane hotel and lime grove mall. It's a 7 min walk to good coffee, the beach, food and transportation. The check in and out process were more simple than l anticipated. Staff were courteous and friendly without being intrusive. I love room/apt #16 where I stayed. It was clean, comfy and allowed for self catering. The bed was extremely comfortable and the dining/siting area is great for family and or friends. I will stay again at this facilty because it affords the privacy and it is more affordable than many of the hotels in this area. However keep in mind that if you want your bed turn down at night, this is not that hotel. The Palm resort works for people like me who prefer to clean up after themselves.
Stayed 4 nights in Dec 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service
I love the safety and quiet cosy feel I was not aware that there could be monkeys around, was not scared just needed a heads up
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quiet. This was a short, work related trip but enjoyed the beaches and restaurants on the weekend. We had separate work spaces and wifi connection was strong.
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay such good value being on the west coast
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation. Clean and has all the amenities you need. Great pool and the staff were particularly helpful and welcoming. Only downside is that there are not many food or entertainment options within walking distance. Hire a car or download the pickup app for taxis. Good value for money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Amenities, property conditions & facilities
Clean and in a good area
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah-Meda

Travelled with group
Liked: Amenities
Lovely place
Stayed 3 nights in Oct 2024

8/10 Good

Sherralyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax. Very quiet and peaceful. I had one issue and the staff took care of it immediately. Would definitely recommend.
Stayed 6 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Tee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet chic place to stay at. I’ll definitely come back again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jamila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, affordable and cozy spot to stay on the west of the island. The location is very convenient and the staff are friendly. Will definitely be staying again next year!
Stayed 4 nights in Aug 2024

10/10 Excellent

Cleadon

Stayed 8 nights in Jul 2024

8/10 Good

Tracyann Victoria Gaskin

Liked: Cleanliness, staff & service, property conditions & facilities
really nice getaway spot courteous and helpful staff only downside was the wifi connection but will visit again
Stayed 4 nights in Jul 2024

4/10 Poor

Naim

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very accommodative and friendly which stands out to me having been to a few resorts with substandard service. Place was clean and quiet. Loss of pool due to unforseen circumstances during my stay but did not ruin the stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Esther

Stayed 3 nights in Jun 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service
The biggest take away from the property was there was really no hot water for the showers either it was scorching or there was no hot water and when there was hot water, it only lasted for about two minutes. Although we didn’t spend a lot of time in the room, the biggest issue with this was we spent a lot of time in the ocean so when it came time to washing the salt and the outside elements off of us, it was very inconvenient considering I had a two bad two bath apartment, so none of us really had hot water. Some things they don’t tell you is when you get there you rent your bath towels it’s five dollars a towel but you do get to switch them out as much as possible so that was convenient We did have a kitchen so we were able to buy groceries and cook. The basics were there, so that was very convenient. It is a convection stove so I enjoyed cooking on that. There was a washer and dryer in the unit so that was very convenient although the washer would reset itself multiple times causing for long wash times. There were large TVs in each room all were logged into Amazon prime so that was good for downtime. Housekeeping came around. We had one very good housekeeper. She did a good thorough cleaning But the other housekeeping did do the bare minimum we ended up assisting with the mopping and taking our own trash to ensure that it was done. If you were used to traditional washcloths, the small ones they do not have them so I suggest you bring your own.
Stayed 4 nights in May 2024

10/10 Excellent

Omar

Stayed 1 night in May 2024

8/10 Good

Beverley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the aesthetic of the property. Love the pool, and nearby beach
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

I enjoyed a fabulous, restorative stay at The Palms Resort. I hope to return before too long. A great, peaceful setting and just what was needed to ensure my first visit to Barbados was wonderful.
Stayed 11 nights in Apr 2024