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Fivitel Hoi An Hotel

4.0 star property
VIP Access

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Photo gallery for Fivitel Hoi An Hotel

Sun deck
Outdoor pool, pool umbrellas, pool loungers
Point of interest
Lobby sitting area
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
Au Co, Cua Dai, Hoi An, Quang Nam, 560000
  • Cua Dai Beach
    ‪18 min walk‬
  • An Bang Beach
    ‪4 min drive‬
  • Hoi An Impression Theme Park
    ‪9 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Room, Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room, Partial Ocean View

  • 45 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Family Room, Village View

Deluxe Family Room, Village View

Deluxe Family Room, Village View

  • 40 sq m
  • River view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room, Village View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Village View

  • 29.8 sq m
  • River view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room, Village View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Village View

  • 35 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room, Balcony

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Fivitel Hoi An Hotel

Hotel with a full-service spa, near Cua Dai Beach
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Fivitel Hoi An Hotel offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Premium cable television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Fivitel Hoi An Hotel, you'll be within walking distance of Cua Dai Beach. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials, or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Just a 2-minute drive from Cua Dai Beach and a few minutes from An Bang Beach
  • Free beach and local-area shuttle service
A private beach is featured. Fivitel Hoi An Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the business-friendly Fivitel Hoi An Hotel. An area shuttle within 5 kilometers and a beach shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 kilometres
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 200000 for adults and VND 150000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Step-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fivitel Hoi An Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 420000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 420000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Fivitel Hoi An Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fivitel Hoi An Hotel Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel Hoi An

Fivitel Hoi An Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kerryn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff very helpful & friendly, facilities, service, breakfast & spa were all very good. Only downside was location away from shops but ran a great shuttle bus to markets & old quarter
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldnt have been any more helpful and accommodating xx nothing was an issue or trouble. We will definately stay there again next tume in Hoi an xxx
Stayed 7 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good location by the beach. Close drive to Hoi An old town. Wonderfully staff. Thanks Sen, Nhi and the team for all the help, tips, and excellent service!!!! Wholeheartedly recommend this hotel!
Stayed 5 nights in Jun 2024

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It’s out of the city. The hotel offers a shuttle service but is unreliable.
Stayed 6 nights in Jun 2024

6/10 Okay

J

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice hotel situated in a quiet area very close to the beach. Got a very warm welcome from Ms Sen upon my arrival which made check-in a breeze. I would recommend this hotel if looking for some quiet time.
Stayed 8 nights in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fivitel Thank you!
From the time we stepped into the foyer we knew we had picked the right hotel. Sen and the team at reception could not be more helpful and they are a credit to this hotel. The room was cleaned daily, the breakfast has a wide variety for all tastes. The hotel has a private beach across the road where we spent many days. They have a rooftop pool which has an amazing view. They have a complimentary shuttle to The old town centre at 4:30 daily. We used the push bikes regularly to dinner 5 minutes down the road there are an abundance of restaurants. We even extended our time at the hotel twice. Again thank you Sen and the team for a memorable stay. We will be back!!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice and friendly, buffet breakfast beautiful and close to beach
Stayed 4 nights in Jun 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Staff and management were professional and with good language skills. Obliging and attentive at all times. Good breakfast buffet and free outbound taxi supplied to town centre daily.Distance to Hoi An was considerable and not an easy walk. Hotel itself seemed to be in an empty redevelopment area with not much going for it but a small pleasant beach. I had to complain about some very annoying plumbing noises that had obviously been ongoing for some time .Notwithstanding all this, it was a comfortable stay and the rooftop pool, though small was a treat.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Stayed 9 nights in Mar 2020

8/10 Good

Danny, Darwin Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff , nice breakfast, nice facilities,nice pool, nice beach across the road. Area around the hotel is still developing so not a lot around the area, a few small restaurants.
Stayed 2 nights in Mar 2020

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
The front desk does a great job making sure everything is taken care of. The continental breakfast is decent, especially if you like fresh fruit. The views from the roof top pool are spectacular. A bit of a distance from the market, but still pretty easy to get to. We would stay there again
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2019

6/10 Okay

SonMichael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Friendly staff. Average facilities and amenities for the reasonable price. Higher rooms on ocean side would be recommend. Beach is across the street about 700 feet walk. New hotel is being built across the street. Very cute little swimming pool on rooftop with nice view of the ocean and sunrise.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
Really enjoyed my stay here... Quiet location, with short walks to beach/restaurants/shops; free area shuttle & bicycles also offered... Lovely rooftop pool with ocean view... Great breakfast spread (but could do without the massage/spa sales-push while eating!?)... Many thanks to the very friendly & attentive lobby staff-- I especially miss Lotus' warm welcomes!
Stayed 2 nights in Oct 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Great place wonderful value for money
Stayed 1 night in Oct 2019

10/10 Excellent

Thi Huyen Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles bestens.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ida-Helen F.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig opphold.
Nydelig opphold i Hoi An. . Nært strand og shutteltraffikk inn til gamleby1 på bare 10 min unna. Spesielt vennlig personal som hjelper til med alt mulig en har behov for. Rengjøring hver dag. Basseng med nydelig utsikt. Godt utvalg av mat tll frokostbuffe.
Stayed 6 nights in Jul 2024

6/10 Okay

tadashi

Liked: Staff & service
従業員のサービスは良い
Stayed 2 nights in Jun 2024

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Excellent, super équipe dispo,agréable et souriante. Un vrai coup de cœur avec s’en la personne de l’accueil qui nous a aidé pour les déplacements et visites de toi an
Stayed 8 nights in Mar 2024

8/10 Good

Iino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々がとても良くして下さりました。 自転車、バイク、シャトルバスなどの利用が出来ました。屋上からのプールの眺めはサイコーでした
Stayed 6 nights in Mar 2024

10/10 Excellent

Mikael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fivitel and Sen
Very nice hotel with a great staff. We stayed four nights and Sen was our very helpful ”hotell guide”. Perfekt to borrow bicycles and go to An Bang Beach or Cua Dai beach.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hedvig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvin ystävällinen ja avulias henkilökunta, Sen ja Vy palvelivat meitä majoittumisen ajan. Erityisesti infinity pool teki vaikutuksen! Sijainti kiva meren rannalla, vanhaan kaupunkiin kuitenkin pääsee näppärästi taksilla tai pyörällä.
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était bien mais nous avons été obligés de changer de chambre a cause de la literie qui est à améliorer.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また行きますよ。I will go again.
Stayed 12 nights in Mar 2020