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4.2 out of 5

"Wonderful hotel with great facilities. Food and drink were excellent and very reasonably priced. All staff were attentive, polite, friendly and effic ... " More

By a verified traveller on Fri 22 Mar 2019

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Premier Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Single Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Windsor Plaza Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from An Dong Market. Enjoy features like free WiFi in public areas, free self-parking and a free shopping centre shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Cafe Central An Dong
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from An Dong Market and a 2-minute drive from The Garden Mall
  • Free shopping centre shuttle service

Windsor Plaza Hotel ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Windsor Plaza Hotel

Couples (5) Business (1) Family (1) Other (2) Friends (1)
5 out of 5
Wonderful hotel with great facilities. Food and drink were excellent and very reasonably priced. All staff were attentive, polite, friendly and efficient, if I return to HCMC I will definitely stay again.

Posted by on 22 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by General Manager

Thank you so much for your feedback. Glad to know that you had a wonderful experience and will return. Best regards, Adwin Chong

5 out of 5

Nice clean Hotel

This is a really nice 5 star hotel.with buffet Breakfast,Lunch and Dinner ,if you don`t include this it is about £10 per head . Pool area is small bur a bit of a sun trap ,there are 5 lifts in the hotel you need to use your hotel key to operate them . All staff are so good,hotel even has 2 young ladies to open the front door for you , Check in / reception is on the 4th floor so is the resturant

Posted by on 1 Feb 2016

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5 out of 5

Lovely

The Windsor Plaza is about half an hour from the airport by shuttle bus and it is in District 5. The Neighbourhood around the hotel is not very touristy although the 'Wild Wild West' Restaurant next door is a nice place to sit and get a beer and some local food to eat. The hotel runs a free shuttle into District 1 every hour which takes about 15-20 minutes. I walked the route into District 1 one day - had I not got lost it would have taken about an hour but was nonetheless a fascinating walk. This is not really a walking city as the traffic (motorbikes) is pretty intense and you need to have your wits very much about you when crossing roads (Google Maps was a godsend) Pavements here are for parking motorbikes, are extensions to the businesses, and places to sell and sit - I read that there are four million motorbikes here. Walking across a road needs, planning, confidence and sometimes (I am ashamed to say) I took the coward's way out and used the locals for cover - even sheltering behind old ladies. With so many bikes the air quality is poor so maybe not a place to be if you have breathing issues. The hotel is about twenty minutes walk from a Parkson department store (Cinema, mall type restaurants and high end shopping) and about forty minutes walk from the Chinese Market. Businesses in the area cater mainly to locals but most people have a few words of English and like to have a practice. I found the local people to be friendly and hassle free and politely curious to see a European wandering around. Ho Chi Minh City is going to change a lot in the next twenty years and a mass-transit system can't be too far away. The hotel itself is a modern 25 storey building with an attached Mall selling jewellery, and clothes. For me it was fine, I had a modern clean western style room with all the facilities that you would expect. The Hotel has a small pool on the roof which is nice to relax by. The staff were polite and helpful and the hotel has a number of restaurants (western prices). The room rate was excellent value for the type of hotel so no complaints from me. Recommended provided you don't mind being outside of the centre.

Posted by on 3 Jan 2015

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5 out of 5

Great Hotel

Lovely big quiet room in a well organised Hotel. Clean, friendly, safe with excellent shuttle service to downtown. Lovely rooftop bar and swimming pool. Recommended

Posted by on 16 Nov 2014

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5 out of 5
Erschwinglicher Preis und guter Service. Dieses Hotel ist sehr zu empfehlen.

Posted by on 26 Apr 2024

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Comment from Hotel Management

28 Apr 2024 by Hoang Nguyen

Dear Vinh,Thank you very much for your recent stay, and for your positive feedback on our central location! We are happy to read that you are pleased with the professional services from the Windsor Plaza . Most importantly, we love reading that the great sense of Hospitality from Windsor Plaza was recognized. It is a great motivation for the team to keep up and go further. Windsor Plaza will look forward to welcoming you back soon! Best regardsFront Office Manager

3 out of 5

Visa-Run

Die Angestellten waren sehr freundlich auch das Buffet war sehr gut. Das Hotel ist etwas zu weit von der City entfernt.

Posted by on 10 Apr 2015

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4 out of 5

Hotel hat mir gut gefallen

Zimmer ist sauber, Personal sind sehr freundlich und die Atmosphäre sehr angenehmt.

Posted by on 22 Jan 2015

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3 out of 5

Feedback Windsor Plaza

Hotel Personal sehr freundlich! Lage im District 5 weit weg vom Zentrum Frühstücksbuffet enttäuschend und wenn nicht im Zimmerpreis viel zu teuer (USD 17.- p.Person) Viele Gäste aus China und Russland Pool im obersten Stock schön

Posted by on 8 Jan 2015

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5 out of 5

Hyvä hyvä

Erinomainen saimme todella hyvän palvelun. Ja sijainti sopi meille hyvin nähtävyydet huomioiden sekä lentokentälle lyhyt matka

Posted by on 3 Jan 2015

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2 out of 5

Bonjour

Sejourné 4 jours dans cet hoteĺ, en plein travaux tout l'hotel vibre a cause des marteau piqueur....

Posted by on 24 Feb 2014

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Property Features

Windsor Plaza Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre, meeting rooms, and limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21574 square feet (2004 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and an arcade/games room are also featured at the luxury Windsor Plaza Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

  • 1 building
  • 376 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Conference rooms
  • 21574 sq ft of conference space
  • 2004 sq. m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Saigon Railway Station (3.8 km / 2.4 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Windsor Plaza Hotel offers 376 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.

Cafe Central An Dong – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Ngan Dinh Restaurant – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

An dong Food Court – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Windsor Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 942000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Windsor Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 448000 for adults and from VND 224000 for children
  • Airport shuttle fee: VND 670000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 942000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Plaza
  • Windsor Hotel Plaza
  • Windsor Plaza Ho Chi Minh City
  • Windsor Plaza Hotel
  • Windsor Plaza Hotel Ho Chi Minh City
  • Windsor Plaza Hotel Hotel
  • Windsor Plaza Hotel Ho Chi Minh City
  • Windsor Plaza Hotel Hotel Ho Chi Minh City

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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