6/10 Okay
Barnabas
Travelled with family
25 Aug 2024
Liked: Cleanliness
The staff were not very accommodating to my family request as I was attending a wedding and they couldn’t place us on the same level.
I had to request for additional keys for my family
so that we could transfer between floors as the hotel could not put us on the same level and at the beginning the staff was not accommodating and was unwilling to give us additional keys, eventually after some insistence they gave in to our request.
In addition the room’s shower and bathtub combination was impractical and there were moments where the water kept leaking out of the bathtub. I had to climb out of the bathtub and it was awful as I felt if I were to be of a fall risk I will be in danger.
The rooms are very dated and the layout feels old. The only plus side to this hotel is that it is 10mins away from the airport. I would not choose to stay here again. I am appalled at the substandard of this hotel.
Barnabas
Stayed 2 nights in Jul 2024