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Norfolk Mansion Luxury Serviced Apartment

5.0 star property

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Photo gallery for Norfolk Mansion Luxury Serviced Apartment

Lobby
Premier Apartment, 2 Bedrooms | City view
Balcony
Front of property – evening/night
Penthouse | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000
  • Vincom Center Shopping Mall
    ‪5 min walk‬
  • Dong Khoi Street
    ‪7 min walk‬
  • Ho Chi Minh City Opera House
    ‪8 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Living area

Premier Apartment, 2 Bedrooms

  • 109 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • 88 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Penthouse

Penthouse | Living room

Penthouse

  • 250 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Signature Room, 1 Bedroom

Signature Room, 1 Bedroom

Signature Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

  • 130 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

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About this property

Norfolk Mansion Luxury Serviced Apartment

Luxury hotel with 2 restaurants and a fitness center
This hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Norfolk Mansion Luxury Serviced Apartment offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Norfolk Mansion Luxury Serviced Apartment. During your stay, you're just a quick walk from Vincom Center Shopping Mall. You'll find features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Terrazzo Cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Vincom Center Shopping Mall and 15 minutes by foot from Ben Thanh Market
  • Airport shuttle service available for a fee
Norfolk Mansion Luxury Serviced Apartment offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. A business center and a meeting room are available.

WiFi is free in public spaces. A library, an arcade/game room, and concierge services are also featured at the luxury Norfolk Mansion Luxury Serviced Apartment. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Terrazzo Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (VND 280000.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: VND 300300 for adults and VND 150150 for children
  • 2 restaurants
  • 24-hour room service

Restaurants on site

  • Terrazzo Cafe
  • Shang Palace

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to March 9 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1250000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Norfolk Mansion Luxury Serviced Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0300629889

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 377 reviews
Rating 8 - Good. 78 out of 377 reviews
Rating 6 - Okay. 11 out of 377 reviews
Rating 4 - Poor. 9 out of 377 reviews
Rating 2 - Terrible. 6 out of 377 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sung Shin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, Diamond Bar

Stayed 1 night in Sep 2024

8/10 Good

Zakarya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

6/10 Okay

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Toufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

Stayed 3 nights in May 2024

8/10 Good

DIANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, great staff!
This hotel was not quite what I expected, but it actually did grow on me after the first day. They called it service apartments, but I will not call it, it’s definitely a hotel. I would describe this as more vintage style than modern, but very well maintained. The staff is outstanding! They were always available, prompt, courteous, and incredibly friendly. The included breakfast was really nice, especially as you could order your own pho and banh mi. There are washers and dryers on each floor. The gym is well appointed and the pool is fantastic. It was a holiday week when I was here, so there were no crowds anywhere in the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly, Braintree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay. We had a two bedroom suite for 10 days and felt at home. Great Staff
Stayed 9 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Hwee Khan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service apartment was spacious and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We were pleasantly surprised by the spaciousness and comfort of our two bedroom condo in Saigon. The staff was superb, the pool perfect for lap swimming and the fitness center was well furnished with a variety of modern equipment. Nothing but good things to say, highly recommend.
Stayed 7 nights in Jan 2024

10/10 Excellent

Nancy, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

aashish

Stayed 4 nights in Dec 2023

10/10 Excellent

Thang, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice are & the staff very helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !! All great. Great people and service
Stayed 5 nights in Aug 2023

10/10 Excellent

Thu Van

Stayed 5 nights in Aug 2023

10/10 Excellent

Vivian

Stayed 5 nights in Jul 2023

10/10 Excellent

ANNA

Stayed 4 nights in Jul 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 4 nights in Jul 2023

10/10 Excellent

Thu Van

Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious and wonderful balconies
Stayed 6 nights in Mar 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
My third time using this hotel. They are great, great staff, great service!
Stayed 4 nights in Feb 2023