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Au Lac Charner Hotel

4.0 star property
VIP Access

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Photo gallery for Au Lac Charner Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Point of interest
Lobby sitting area
Bonard Junior Suite + Afternoon tea on rooftop
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
87-89-91 Ho Tung Mau Street, Ben Nghe Ward, Ho Chi Minh City, 70000
  • Bitexco Financial Tower
    ‪1 min walk‬
  • Nguyen Hue Walking Street
    ‪2 min walk‬
  • Dong Khoi Street
    ‪7 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Hamelin Executive Double + Rooftop Afternoon Tea

Hamelin Executive Double + Rooftop Afternoon Tea

Hamelin Executive Double + Rooftop Afternoon Tea

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Vannier Premier Double + Afternoon tea on rooftop

Vannier Premier Double + Afternoon tea on rooftop

Vannier Premier Double + Afternoon tea on rooftop

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Au Lac Charner Suite + Afternoon tea on rooftop

Au Lac Charner Suite + Afternoon tea on rooftop | Private spa tub

Au Lac Charner Suite + Afternoon tea on rooftop

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bonard Junior Suite + Afternoon tea on rooftop

Bonard Junior Suite + Afternoon tea on rooftop

Bonard Junior Suite + Afternoon tea on rooftop

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Vannier Premier Twin + Afternoon tea on rooftop

Minibar, in-room safe, desk, blackout curtains

Vannier Premier Twin + Afternoon tea on rooftop

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hamelin Executive Twin + Afternoon tea on rooftop

Hamelin Executive Twin + Afternoon tea on rooftop

Hamelin Executive Twin + Afternoon tea on rooftop

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for De La Somme Family Room + Afternoon tea on rooftop

De La Somme Family Room + Afternoon tea on rooftop

De La Somme Family Room + Afternoon tea on rooftop

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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4.5 out of 5, Wonderful, (1000)
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includes taxes & fees
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About this property

Au Lac Charner Hotel

Central Ho Chi Minh City hotel connected to a shopping center, steps from Bitexco Financial Tower
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Au Lac Charner Hotel offers 91 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and facials. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at Au Lac Charner Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Dong Khoi Street. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Bitexco Financial Tower and 7 minutes by foot from Dong Khoi Street
  • Airport pick-up shuttle service available for a fee
Au Lac Charner Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Au Lac Charner Hotel. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 4-star Ho Chi Minh City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Au Lac Charner Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 9:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 3000000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 650000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 3000000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 575000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Au Lac II Hotel Ho Chi Minh City
Au Lac II Hotel
Au Lac II Ho Chi Minh City
Au Lac II
Silverland Charner Hotel Ho Chi Minh City
Silverland Charner Ho Chi Minh City
Silverland Charner
Silverland Charner Ho Chi Min
Silverland Charner Hotel
Au Lac Charner Hotel Hotel
Au Lac Charner Hotel Ho Chi Minh City
Au Lac Charner Hotel Hotel Ho Chi Minh City

Au Lac Charner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Stayed 2 nights in Nov 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional and friendly staff. Their service was outstanding
Stayed 1 night in Nov 2024

10/10 Excellent

Peter William, Ryde

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent staff and nice facilities, stayed for eight nights, very enjoyable.
Stayed 8 nights in Nov 2024

8/10 Good

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in bustling Saigon!
Convenient location. Helpful friendly staff. Breakfast ok. Enjoyed afternoon tea although it wasn't always clear what was sweet & what savoury. Decent rooftop pool.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, ~10 min walk to Ben Thanh Market. Breakfast buffet (complimentary) was excellent. Guest rooms were spacious (though the shower can get a bit messy because the water splashes out of the tub). Rooftop pool with stunning reviews. Overall a great stay, would come back again.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming boutique hotel. The employees are welcoming and honest. We’ll be back for sure
Stayed 2 nights in Nov 2024

6/10 Okay

Samuel

Stayed 3 nights in Nov 2024

10/10 Excellent

LAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the hotel before and all was good for these dates
Stayed 4 nights in Nov 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Stayed here 3 times now and usually amazing …the pool was not open which is why i use the hotel. No communication beforehand which i believe should be standard. Gave us a bottle of wine which we basically had to argue for yet this was the 2nd stay in 3 weeks …there were a lot of other customers not happy about the pool and the lack of apology or even a discount
Stayed 2 nights in Nov 2024

8/10 Good

Paulo

Travelled with group
Liked: Cleanliness
Unfortunately this wasn’t a great overall experience. Pros: -location is great, close to shopping and plenty of restaurants and coffee shops -breakfast had good options and our stay included an afternoon tea which was nice Cons: - the photos online do not reflect the condition of the rooms. The hotel is dated and could use an upgrade- our room had cracked tiles and some damaged walls. This was after we got the Expedia Gold upgrade! - we booked a 60 min couples massage at the hotel to have a higher quality experience but instead, our massage started late and then they proceeded to talk to each other during our massage until we asked them if we could have a silent massage with no talking. Their phones kept ringing and at one point my girl opened the curtain to watch the concert that was going on outside while she was massaging me. This was not the experience I was expecting from a hotel spa so I was disappointed. We did share the feedback with the spa manager and she apologized and offered to have us come the next day again but we were leaving HCM City in the morning and couldn’t take advantage of the offer.
Stayed 3 nights in Nov 2024

8/10 Good

Jeremias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Aug 2024

4/10 Poor

THE, BEAVERTON

Travelled with family
Disliked: Amenities, property conditions & facilities
Upon checking after they collected our payment, they informed us that the pool is out of service until further notice. We stuck for 4 days without pool. After complaining to the Mgr. the final gave us 39 minutes free foot message. The buffet breakfast was ok. If I come back to HCM , this will not be my first choice

10/10 Excellent

Thuy, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel. Very friendly and helpful staff. Conveniently located in district 1
Stayed 7 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James, St Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, and a convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge, TORONTO

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Half a block away from the Bitexco Tower.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning buffet did not have many options.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all amenities and the staff are very attentive
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Nam, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location!
Stayed 7 nights in Nov 2024