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Sheraton Grand Hiroshima Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hiroshima Hotel

Club Suite, 1 Bedroom, Corner
Banquet hall
In-room safe, desk, laptop workspace, blackout curtains
Lobby lounge
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053
  • Mazda Zoom-Zoom Stadium
    14 min walk
  • tapas kitchen by Massa
    2 min walk
  • Hiroshima Station
    3 min walk
  • Hiroshima (HIW-Hiroshima - Nishi)
    9 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 35.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 2 Double Beds

  • 35.0 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Hiroshima

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (615)
The price is €79
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hilton Hiroshima

About this property

Sheraton Grand Hiroshima Hotel

Luxury Hiroshima hotel in Hiroshima City Centre with 2 restaurants
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Sheraton Grand Hiroshima Hotel. During your stay, you're just a quick walk from Hiroshima Toshogu. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Hiroshima Green Arena and 11 minutes from Setonaikai National Park
As a guest of Sheraton Grand Hiroshima Hotel, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Hiroshima Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Hiroshima hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Bridges - Onsite restaurant.
MIYABI-TEI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
MIYABI-TEI Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3900 for adults and JPY 1950 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bridges
  • MIYABI-TEI
  • Lobby Lounge
  • MIYABI-TEI Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1950 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000.0 per day
  • Facilities fee: JPY 1650 and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Sheraton Grand Hiroshima Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1001 reviews" "
Rating 8 - Good. 215 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Staff were helpful and polite. Dinner was of the highest standard. One of the best stays of my trip to Japan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station. Easy access. Staff very friendly. Great find.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
The hotel was beautiful from the reception/lobby to our room. Everything was clean, the staff were very welcoming and helpful. Our room was spacious and bed was comfortable. The only thing we are not a fan of is the glass walls for the toilet
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and we were even able to get into the room 1.5 hours earlier - which allowed us to get immediately started on our sightseeing! The room was the most spacious room from all hotels we had and it was clean and luxurious with an awesome view! The Club was really nice and had a great atmosphere for taking a break and getting something to eat and drink in the evening and morning. My wife liked the coffee! On top of everything - the Hotel is just beside the trainstation with great Shinkansen connections - only a few steps to go. As such, there were plenty of good food places around in very short walking distance. Last but not least - Hiroshima has three bus lines which can be used to easily get around to visit all the cultural and historic places. When we were there, it was really hot and humid and as such this was really convenient! HIGHLY recommendable!
Stayed 1 night in Sep 2024

10/10 Excellent

Kim-Fu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge Kanane Sugiyama was very helpful and went above and beyond to map out our trip.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were nice, the hotel clean, and right there at Hiroshima Station. The hotel food was ridiculously priced by any standard (especially breakfast), and the “open concept” bathroom is going to be a deal breaker for a lot of people that might be sharing a room and might not want audience when they shower or use the toilet (glass doors that transition from mostly frosted to transparent; ladies, everyone in the room will see your breasts). There’s no place to change privately unless you fit in the armoire.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Family of 5 for a 2 night stay. Was good - no problems Good position near main station
Stayed 1 night in Jul 2024

10/10 Excellent

Eric, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel whenever we visit Hiroshima. Short walk from the Shinkansen gate to the hotel’s 2F entrance — all on the same level and all covered from rain, etc. Easy access to the town (streetcar) and surrounding towns (Shinkansen or JR Lines). Staff are very courteous and helpful. Good breakfast buffet. Rooms are spacious and clean. Only one item for improvement — the king size bed in our room was starting to show its age. Still, always happy to have a king size bed in Japan:)
Stayed 7 nights in Aug 2024

8/10 Good

Adelis

Travelled with family
Liked: Cleanliness
Not again
Stayed 2 nights in Jul 2024

8/10 Good

Gena

Stayed 2 nights in Jul 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Hiroshima station and amenities. Many great restaurants in walking distance. Modern open concept washroom was why I gave this hotel 4 stars is the toilet and shower area were not private enough. My daughter could hear me use the toilet while brushing her teeth. You need to be very comfortable with your roommates 😁.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mitsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Shinkansen gate at Hiroshima Station and the Station Mall. There are many restaurants and souvenirs and food shops within the building. The room was quiet except that you might hear a subtle train sound at night when it is quiet. The sink space and bathroom are roomy, clean and well-designed. The bedding was a bit heavy but this is probably because of eco-friendly cotton filling? Overall, it is very convenient for both business and sightseeing.
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Luis

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Perfectly located next to the Hiroshima Station. It even has an access to the station. The room was spacious, very clean and the bed was comfortable and with great pillows. The breakfast buffet was great! Would definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is connected to the train station with a covered walkway. Very convenient if it is raining heavily. Breakfast buffet was nice. Easy to eat at the train station, too. One drawback is the room was not really family friendly. The unlockable and almost see through bathroom doors although pretty were not very functional.
Stayed 1 night in Jul 2024

6/10 Okay

Gordon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh
Good comfy beds. Very clean. Can’t understand why the bathroom is part of the main room and going to the toilet didn’t feel very private as a result. Tried to get lunch at 14.00 but was told lunch was no longer being served (found that odd as they advertised it as finishing at 14.30). Despite that breakfast was good and most of the staff pretty good, but on the whole I probably wouldn’t stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible front desk staff.
Front desk staff was extremely helpful. They helped me make a reservation for a ferry to Miyajima. Always smiling!
Stayed 2 nights in Jul 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to the train was perfect, as it is quite literally attached to the station, but otherwise it’s quite far from the main areas of town. The overall look of the hotel was nice and the staff were friendly. The pool area is a bit dated but clean and the pool was nice as were the dressing rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All great !
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has easy access to the train stations with lots of dining options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option. Everything worked out well for us at this hotel. We traveled Japan for a couple of weeks and a couple of days in a more western hotel was very welcomed (larger rooms, great shower). Breakfast was also very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Neil

Stayed 1 night in Jun 2024