Iwaso

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iwaso

Front of property
Hot springs
Hot springs
View from property
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Momijidani Miyajima, Hatsukaichi, Hiroshima-ken, 739-0522
  • Itsukushima Shrine
    3 min walk
  • Momijidani Park
    3 min walk
  • Five-Story Pagoda
    4 min walk
  • Iwakuni (IWK)
    26 min drive

Room options

Traditional Room, Non Smoking, Shared Bathroom (Japanese-Style, Main Building)

  • 16 sq m
  • Sleeps 8
  • 4 Twin Futons

Traditional Room, Non Smoking (Japanese-Style, New Building)

  • 16 sq m
  • Sleeps 6
  • 3 Twin Futons

Traditional Room, Non Smoking (Japanese-Style, New Building) (For 1 Adult Use)

  • 16 sq m
  • Sleeps 1
  • 1 Twin Futon

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About this property

Iwaso

Ryokan with free parking, steps from Setonaikai National Park
Along with a restaurant, this smoke-free ryokan has a meeting room and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Iwaso offers 38 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 6:00 AM and midnight.
During your stay at Iwaso, you're just a quick walk from Itsukushima Shrine. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a meeting room, and a multilingual staff
  • Onsite recreation includes hot springs
  • Steps from Setonaikai National Park and 3 minutes by foot from Itsukushima Shrine
  • Free local-area and ferry terminal shuttle service
There's a restaurant on site. Public spaces have free WiFi. Iwaso offers its guests hot springs. Multilingual staff, tour/ticket assistance, and a garden are also featured at Iwaso. Free self parking is available.

This 3.5-star Hatsukaichi ryokan is smoke free.

Momiji - This restaurant serves lunch only.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle
  • Free ferry terminal shuttle

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Momiji

Things to do

  • Hot springs

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM to midnight
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to 11:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note: Same-day requests to change menu items cannot be accommodated.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Iwaso offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests with dietary restrictions or food allergies should contact this hotel in advance.

We should mention

  • Hot springs access available from 6:00 AM to midnight.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Iwaso
Iwaso Hatsukaichi
Iwaso Inn
Iwaso Inn Hatsukaichi
Iwaso Hotel Hatsukaichi
Iwaso Japan/Hiroshima Prefecture - Hatsukaichi
Iwaso Ryokan
Iwaso Hatsukaichi
Iwaso Ryokan Hatsukaichi

Iwaso Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 212 reviews" "
Rating 8 - Good. 41 out of 212 reviews" "
Rating 6 - Okay. 5 out of 212 reviews" "
Rating 4 - Poor. 4 out of 212 reviews" "
Rating 2 - Terrible. 1 out of 212 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great way to spend an easy getaway from the city. Beautiful nature setting. Got some good bathing in too. Great traditional Japanese dining!
Stayed 1 night in Aug 2024

8/10 Good

Carolina

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward, Boulder

Beautiful property and very friendly staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ulrike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Iwaso is an outstanding, traditional, well preserved Japanese Ryokan with a long & old history, and was the highlight of our recent trip to Japan (family of 3, incl. 13 yo son and me who lived in Japan for more than 15 years). If you seek to experience real/ ‘old’ Japanese customs, e.g.: sleep on the floor in a traditional Japanese guesthouse, tickle your tastebuds with Kaiseki (multiple course dinner menue) and relax within an Ofuro (common bath for hotel guests) in an outdoor setting, the Iwaso Ryokan on Miyajima will take you back to that very special time 100 years ago. (To all novices to Japan, please (!) read through the guidance on Japanese customs the hotel is providing to really experience the traditions, show respect, and to have a most delightful ‘samurai-like’ time) We will remember & cherish our stay at Iwaso forever. PS: if you are uncertain how long to stay on Miyajima, I would recommend staying on the island a full day: there are many, many beautiful shrines and temples to visit, cute shopping streets that take you back in time, wonderful hiking possibilities with free roaming, wild deers, or a small beach for a quick dip (at least your legs) on a hot summer day.
Stayed 2 nights in Jun 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay
Stayed 1 night in Jun 2024

10/10 Excellent

matt

Liked: Amenities
Brilliant place to stay. Right by the torii gate also
Stayed 1 night in Jun 2024

10/10 Excellent

ERIC, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part is you are steps from the shrine. Dinner was in a private room. Hotel is on top of a creek with waterfall. Onsen was perfect. It was the crown jewel of our vacation.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarai

Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but Iwaso was unforgettable for so many reasons - it was an awesome traditional ryokan/onsen experience and so incredibly toddler friendly. The food was great and the customer service wonderful. 11/10 recommend.
Stayed 1 night in Dec 2023

6/10 Okay

Stephanie

The hotel was great but we could not book dinner on both the nights we were there and there are really limited places to eat on the islands. Staff were nice but not that helpful. The room was lovely and basic as expected. The onsen were lovely
Stayed 2 nights in Jul 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Iwaso. Spent one night in the main building and two nights in the new building. The staff were very friendly and most welcoming (we do not speak any Japanese). Highlights include the onsen (very clean and relaxing), the central location (near the hiking trails/shops/restaurants/shrines), and the food both at Iwaso and in town. This is a special place with special staff!

10/10 Excellent

James

Stayed 1 night in Jun 2023

10/10 Excellent

kong meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the meals and housing. The staff were incredibly kind and welcoming. Maybe add an extra mirror and soap in shower.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary!!
The staff from the Ryokan was very helpful and offer pleny of care. The place itself was incredible difficult to overcome. We could fell the deep within the culture of this world heritage island of Japan. Everything there worthy to visit. We will come back whenever visit Japan.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This had been on my radar for years, having stopped in to check it out in the past. The entrance/lobby area is wonderful and the staff members are also wonderful - I guess that is what sold me on it. I finally had a chance to stay there, so made the reservation. I have been in many high end and low end ryokans. In low end things are tattered and food isn't memorable or even very good, but they charge $75-150 per person per night, so I don't expect more. High end ($250-500 per person/night) generally are much nicer with better rooms (with new, nice smelling tatami), nicer baths, and superior food. The price here was about $500-600 before extras for a night for 2 people and I expected much better food. It wasn't bad, but just wasn't special. The room was somewhat tattered and small. The tatami mats must have been old, since there was no nice smell. We had just come from a different ryokan that cost the same and had nicer facilities, a room twice the size and incredible food, so I expected more here. It is older (I think they said 150 years old), but that should be no excuse. The service was very nice and the staff was caring and friendly. I really enjoyed all of the staff members with whom I had any contact. I just expected a nicer room and better food for the price.
Stayed 1 night in Jan 2020

8/10 Good

Alan, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff; took time to answer a myriad of questions that I’m sure they’ve been asked hundreds of times before. He’d never stayed in a ryokan so enjoyed the room and the onsen.
Stayed 1 night in Oct 2019

10/10 Excellent

Fely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Service is great, location is fantastic, food is amazing especially the dinner. Definitely a must stay.
Stayed 3 nights in Oct 2019

8/10 Good

Wojtek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Stephen, Calgary, AB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IWASO was recommended by a friend and it did not disappoint. The onsen baths were very relaxing with indoor and outdoor baths (separate male and female). The meals were also very good, and the location was beautiful.
Stayed 1 night in Oct 2019

10/10 Excellent

Madelynn, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
176 years old and one of the most amazing stays and experiences of my life. I loved the food, the onsen and the amazing Japanese hospitality.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Dominique, Montreal, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was really dedicated and welcoming. Food was great. It gives us the opportunity to experience a ryokan to the fullest. The woman taking care of us was so caring with our kids and she did her best to speak English and make herself understood. The surroundings are beautiful and the sound of the river in our room made the stay quite relaxing. However, for the cost, we felt that the property could be updated. Carpets were run down and bathroom facilities out of date. We would have expected a top notch properly for the price we paid.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iwaso is hands down the best hotel experience that my wife and I have ever had. The service from the time you step into the Ryokan is top notch, as is the food. Both the dinner and the breakfast provided were of superior quality. The onsen at the inn was also a wonderful experience, especially the outdoor one. Highly recommended if you are staying on Miyajima.
Stayed 1 night in Jun 2019