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Aki Grand Hotel & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aki Grand Hotel & Spa

Front of property
Spa
Spa
In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
1-1-17 Miyajimaguchi Nishi 1-chome, Hatsukaichi, Hiroshima, 7390412
  • JR Nishinihon Miyajima Ferry
    14 min walk
  • Miyajima Ferry Terminal
    2 min drive
  • Omotesando Shopping Arcade
    16 min drive
  • Iwakuni (IWK)
    45 min drive

Room options

View all photos for Twin Room, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese & Western Style Room, Non Smoking【Ocean View】

In-room safe, desk, iron/ironing board, free WiFi

Japanese & Western Style Room, Non Smoking【Ocean View】

  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Standard Twin Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Japanese Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Japanese Room, Non Smoking, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Maisonette Suite, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Maisonette Suite, Non Smoking, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking, Ocean View

Royal Suite, Non Smoking, Ocean View

Royal Suite, Non Smoking, Ocean View

  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Japanese Room, Non Smoking, Ocean View

TV

Standard Japanese Room, Non Smoking, Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 6 Twin Futons

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About this property

Aki Grand Hotel & Spa

Waterfront hotel with 2 restaurants and a fitness center
This hotel features 2 restaurants, a fitness center, and a sauna. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a meeting room.
Aki Grand Hotel & Spa offers 194 air-conditioned accommodations with safes and complimentary bottled water. This Hatsukaichi hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 4 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 104°F.
Our customers tell us they can't get enough of the helpful staff at Aki Grand Hotel & Spa. During your stay, you're just a quick walk from Setonaikai National Park. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine while dining at Japanese Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Setonaikai National Park and a 2-minute drive from Miyajima Ferry Terminal
  • Free train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Aki Grand Hotel & Spa offers its guests a seasonal outdoor pool, a sauna, and a fitness center. A train station pick-up service and a train station drop-off service are free. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Aki Grand Hotel & Spa. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Restaurant " Sunset " - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Cafe Lounge "Seagull" - Overlooking the ocean, this café serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2420 for adults and JPY 1573 for children
  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Japanese Restaurant
  • Restaurant " Sunset "
  • Cafe Lounge "Seagull"

Things to do

  • Boat tours
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • 2 outdoor hot springs

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 5400.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1573 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 5400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Aki Grand Hotel & Spa offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Hot springs access available from 5:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Aki Grand
Aki Grand Hatsukaichi
Aki Grand Hotel
Aki Grand Hotel Hatsukaichi
Aki Grand Hotel Japan/Hiroshima Prefecture - Hatsukaichi
Aki Grand Hotel & Spa Hotel
Aki Grand Hotel & Spa Hatsukaichi
Aki Grand Hotel & Spa Hotel Hatsukaichi

Aki Grand Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 360 reviews" "
Rating 8 - Good. 141 out of 360 reviews" "
Rating 6 - Okay. 61 out of 360 reviews" "
Rating 4 - Poor. 14 out of 360 reviews" "
Rating 2 - Terrible. 4 out of 360 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night transiting from miyaguchi island to Hiroshima. V
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
The view of the room is perfect. But the hotel is a little bit old style, the restaurant food is so so.
Stayed 1 night in Jun 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 2 nights in May 2024

10/10 Excellent

Hemraj

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean. Great customer service.
Stayed 1 night in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 1 room for 2 persons but price was only for 1 person then they charged me $300 extra for another person/night.
Stayed 1 night in Dec 2023

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is BEAUTIFUL! The staff is super friendly and willing to help, the rooms (Japanese style) are amazing and really large. You have a view of the ocean and the Tori in Miyajima. The breakfast buffet is delicious and the private onsen was a great experience after our hike to Mount Misen. There is a very convenient shuttle to the Ferry Station. I can't recommend this hotel enough, we really liked it!
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant but would have booked something else.
The hotel was nice, however it was a little disappointing that I feel like the photos didn’t exactly tell the entire story of the building. And the actual website of the hotel was much more detailed in realistic than the hotels.com breakdown. It would have been nice to know in advance that the pool wasn’t actually open, none of the restaurants inside the hotel were open, and the onsen wasn’t tattoo friendly. Because the hotels.com details we booked the hotel based on the amenities we saw and the information provided. Which didn’t actually end up being true to when we got there. But the staff was great, the hotel is a beautiful Japanese style with modern comforts, and it’s in a great location to train station and local/city sites. Would recommend anyone to stay here however to check the hotels own website for further details not just the hotels.com listings.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was promised and we were told on arrival that it wasn’t available at 30+ degrees Not good enough
Stayed 2 nights in Sep 2023

10/10 Excellent

rajeev

Stayed 1 night in Aug 2023

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing were very kind and provided great service. The transportation alwasy were on time and helpful. For sure we will be coming back. Suarez Family
Stayed 4 nights in Jul 2023

8/10 Good

MIDORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect view of Itsukushima shrine across the sea
Perfect location to enjoy the Itsukushima shrine over the sea water. Expensive but excellent food at their Japanese restaurant. Try the oyster oyster rice bowl so that you would know famous Hiroshima oyster. Their free shuttle bus to Miyajima-guchi station is very handy. I appreciated customer service at the reception and restaurant people. Also I enjoyed relaxing nostalgic tatami room.
Stayed 2 nights in Jun 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Expensive
Stayed 2 nights in Apr 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel to stay at. A bit dated but the overall experience was great.The public bath and views are really nice. Would visit again.
Stayed 1 night in Apr 2023

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Service Reps
Repeat customer for Tatami style room. Most recent visit was exceptional because of the service and kindness from representatives Alan, Chin and Ueda.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old but well maintained with beautiful views.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private hot springs and jazz piano was amazing for a relaxing weekend.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from my the room. I also enjoyed the close proximity to Iwakuni.
Stayed 2 nights in Feb 2021

8/10 Good

Yuks, Shizuoka japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good fun and relaxing staying in Aki grand hotel and spa
Stayed 1 night in Aug 2020

8/10 Good

Daria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ryokan
Everything is great about this hotel. It looks even better than on the photos. The shuttle bus was also very convenient. However, I wish there were more different bathes in the onsen. Also, it was not clear to me how to book a night with a western breakfast, not a Japanese one. Please note, that the souvenirs in this hotel are very nice and reasonably priced.
Stayed 1 night in Nov 2019

10/10 Excellent

Mr Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying at the Aki grand Hotel. The hotel staff was very friendly and helpful. Food was excellent. Shuttle bus service to and from the hotel was very convenient.
Stayed 3 nights in Oct 2019