The room was OK, small size but enough for what it's used. We didn't have any problems and the staff were helpful. The bed was too firm, as it tends to be the case in most places in Japan. For breakfast there wasn't any western option, it was all rice, noodles, meat, etc. I understand that this is how they eat breakfast in Japan and I don't mind eating some of it but given that hotels are for tourists, it would be good to have 1 or 2 cereal, a fruit salad and some pastries at least. It was at walking distance to Himeji Castle and a shopping centre. We appreciated the free goodies, including a coffee/tea machine by reception.