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SCP Hilo Hotel

3.5 star property

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Photo gallery for SCP Hilo Hotel

Kayaking
Garden
Lobby sitting area
Lobby sitting area
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
126 Banyan Way, Hilo, HI, 96720
  • Coconut Island Park
    ‪15 min walk‬
  • Port of Hilo
    ‪17 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Poolside

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Poolside

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Bay View

Room, 2 Double Beds, Balcony, Bay View

Room, 2 Double Beds, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

Room, 1 King Bed, Poolside

Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Peaceful 2 Double Beds Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Peaceful 2 Double Beds Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Peaceful King Room

Peaceful King Room

Peaceful King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Poolside

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Castle Hilo Hawaiian Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1229)
The price is €207
for 1 room
includes taxes & fees
28 Apr - 29 Apr
Castle Hilo Hawaiian Hotel

About this property

SCP Hilo Hotel

Salt air and outdoor pool, near Liliuokalani Park and Gardens
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
SCP Hilo Hotel offers 135 accommodations with designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

SCP Hilo Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Hawaiian cuisine while dining at Coconut Grill
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Liliuokalani Park and Gardens and Coconut Island Park
  • Dogs welcome for a fee (restrictions apply)
SCP Hilo Hotel offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. Business amenities include a meeting room and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. The eco-certified SCP Hilo Hotel also features a library, a garden, and a picnic area. A complete renovation of SCP Hilo Hotel was completed in April 2021.

This Hilo hotel is smoke free.

Coconut Grill - This restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coconut Grill

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-134-175-3344-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Seaside Hotel Hilo
SCP Hilo Hotel Hilo
SCP Hilo Hotel Hotel
SCP Hilo Hotel Hotel Hilo

SCP Hilo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 956 reviews
Rating 8 - Good. 243 out of 956 reviews
Rating 6 - Okay. 83 out of 956 reviews
Rating 4 - Poor. 39 out of 956 reviews
Rating 2 - Terrible. 29 out of 956 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself and the staff were excellent- only drawback was being next to airport and having late night and early morning flights make earth shattering noise as they landed nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Jan 2025

8/10 Good

lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, had plenty of hot water in the morning and was conveniently located near a few restaurants. We rented a car after a couple of days and that meade us realize how much more conveniently located it was to other destinations. The staff was nice and helpful. We felt very safe in the property and the surrounding areas. We weren't in the room a lot, but it was a bit noisy at times with other guests and airplane traffic. Our sound machine was either broken or not easy to use. The restaurant attached was not very good, so I would not reccomend earing there. I would go to Pineapples or Hawaiian style if you want a great meal. Pond's and Ken's were totally fine and walkable from the hotel and decent. I would reccomend this place to travelers in general. If they had a TV, I would have given it a 5 star. Overall a great place to stay!
Stayed 4 nights in Jan 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Be prepared There is no coffee hot water for tea etc in the room The king rooms are the farthest away from the lobby 10 min walk with luggage No elevator So it is more for minimalist vibe The parking is far from the rooms Pool is not heated pretty cold Refreshing in the day not at night No tv stations so bring your password or hdmi cord By the air port Bring ear plugs!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Stayed 1 night in Jan 2025

8/10 Good

Benay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, interesting location
All in all, this was a pretty lovely hotel. A little close to the airport, but somehow I barely noticed that. At first we were in a room by the pool. But that proved to be a little noisy, so we asked to be moved. They were so kind and moved us to a much more quiet area. There is a small bay or lagoon across the street from the hotel and that had some locals fishing there until pretty late in the evening and throughout the weekend. In all they were pretty quiet and kept to themselves. But on Sunday someone had some obnoxiously loud music blaring from their car or motorcycle. It was disruptive and unwelcome, but what can you do about that? It's their right to play music. And it certainly was not the hotel's fault. No room service, but there was complimentary coffee every morning and plenty of options of snacks for purchase in the gift shop/lobby area. The restaurant that is attached to the hotel was okay. Live music in the lobby some nights was a nice touch. And the proximity to downtown Hilo (so cute) was great.
Stayed 4 nights in Dec 2024

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location. Free SUP boards for use. The staff were the best!!!! The only fault would be the rooms need to be upgraded some. Overall yes we would stay there again. Did I mention the best staff!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenny

Stayed 1 night in Dec 2024

6/10 Okay

maggie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel do not have their own restaurant, staff is friendly but over price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
We loved this heart warming boutique hotel in Hilo. The staff was friendly, rooms were basic but clean and comfortable, and the location was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right across the street from the ocean. Very nice park and gardens adjacent. Good options of restaurants within walking distance. Very helpful and friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Chandrasekhar

Stayed 2 nights in Dec 2024

10/10 Excellent

xu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 5 nights in Dec 2024

6/10 Okay

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok, but not great
A bright light was shining into our room all night and there was no curtain. I did not sleep well at all!!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Zhongwen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My Christmas Eve experience at this hotel was absolutely appalling. The bathroom was infested with dead bugs, fly bugs were buzzing around the room, and small insects crawled on the walls. To make matters worse, the hotel blared deafening DJ music starting at 4:30 AM—yes, before dawn. The noise was unbearable, and many guests abandoned the hotel before sunrise. Sleep was impossible, and the entire night was a nightmare.
Stayed 1 night in Dec 2024

4/10 Poor

Kamran, Poway

Disliked: Property conditions & facilities
It was a no more than a 2 star motel!!!
Stayed 4 nights in Dec 2024

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great except for one issue (possibly minor)
Hotel was super cute and the staff were nice. The mattress was comfortable and the a/c was awesome. We also loved being in walking distance to Reeds Beach. The interior gardens/lobby areas were very pretty. But our shower didn't drain well, and that's a pet peeve for me - I don't love washing my hair as the water is backing up around my ankles. I guess if you have really short hair like my husband, it's all good. They did have great coffee in the am, and they even gave us each a cute little cup of kombucha, so that was nice.
Stayed 1 night in Dec 2024

8/10 Good

kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Bill Olear ,Lisa

Travelled with partner
Liked: Amenities
Great staff wellness services on the premises. Restaurant on property was great! I would stay here in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Saw sea turtles across street from hotel!
Stayed 2 nights in Dec 2024