Highlander Mountain House

3.5 star property

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Photo gallery for Highlander Mountain House

Exterior
Main House Deluxe King 2,3
Dining
Aerial view
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
270 Main Street, Highlands, NC, 28741
  • Highlands Playhouse
    ‪3 min walk‬
  • Cullasaja River Gorge
    ‪4 min walk‬
  • Highlands Art Gallery
    ‪5 min walk‬

Room options

Main House Deluxe King 2,3

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Bunkhouse Standard King

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

Main House Deluxe King 5

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Main House Standard Queen

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Bunkhouse Standard Queen Patio

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Main House Deluxe King 4

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Bunkhouse Standard Queen Balcony

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Main House Deluxe Queen 1,6

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Highlander Mountain House

Inn in Highlands with a restaurant and a bar
A restaurant, a bar/lounge, and a lobby fireplace are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided.
Highlander Mountain House offers 20 accommodations with hair dryers. Flat-screen televisions come with cable channels. This Highlands inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Highlander Mountain House. During your stay, you're just a quick walk from Nantahala National Forest. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace and a lobby fireplace
  • Steps from Nantahala National Forest and Highlands Playhouse
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Highlander Mountain House also features a terrace and a fireplace in the lobby. Self parking is free.

This 3.5-star Highlands inn is smoke free.

Highlander Mountain House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • 20 bathrooms
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Main Street Inn Highlands
Main Street Inn
Main Street Highlands
Main Street Inn
Highlander Mountain House Inn
Highlander Mountain House Highlands
Highlander Mountain House Inn Highlands

Highlander Mountain House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 155 reviews
Rating 8 - Good. 33 out of 155 reviews
Rating 6 - Okay. 23 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 7 out of 155 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel with our dogs and they made the stay easy and enjoyable for us and our pets. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in such a great location! The rooms were on the smaller side but so beautiful & cozy, and honestly we wanted to spend most of our time on the first floor by the fire or outside enjoying a glass of wine!
Stayed 3 nights in Oct 2024

10/10 Excellent

CHARLES, Decatur

Travelled with partner
Liked: Staff & service, property conditions & facilities
No thanks.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown, easy to walk to dining. Only thing the rooms need are bigger garbage can(s) and USB ports for charging. Staff was wonderful, Delores, Jane, Suzanne and Sherry the manager. All helpful and friendly. Oh Yea, need to get the propane tank filled for the outdoor fire pit.
Stayed 2 nights in Oct 2024

6/10 Okay

Bridget

Liked: Cleanliness, room comfort
HMH is good, bunk house not great!
Our stay was a lot of fun in highlands, NC. Overall the HMH is good, beautifully decorated and cozy. The negatives were that the hotel bar was closed every night we were there. Also the bunk house is very loud. You can hear other guests and noises outside very easily. Also they definitely lean into the vintage decor, however we had a dresser that was missing 3 knobs so you couldn’t utilize the drawers. There were also sconces on the wall that were loose and falling out of the wall.
Stayed 2 nights in Oct 2024

4/10 Poor

paul

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rooms to small, limited closet space, small bathroom, difficult to set the room temp..overpriced on weekends
Stayed 2 nights in Oct 2024

2/10 Terrible

Audrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Margaret, Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
They wouldn’t let me stay because they have no power/water
Stayed 1 night in Sep 2024

10/10 Excellent

Trever

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed for 3 nights, would have given 5 stars but the restaurant and bar were closed for our entire stay, “staffing issues”. Kind of inconvenient, but there are options within walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bunkhouse was rustic but comfy. Perfect place for our puppy’s first hotel stay. Very quiet. Walked to all the restaurants and shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed rustic elegance
A wonderful stay. Loved the cozy, rustic charm, though it was a little too luxurious to really be called rustic. Also had a delicious dinner at the Ruffed Grouse, part of the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Kent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location of the hotel was excellent and convenient. It was the tiniest hotel room I’ve been in since the UK. Bed was okay. AC was awful, loud, and constantly recycling until I set it to 62. One of the worst rooms ever. It should have been a $50 room except for its location.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location and was very clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Tracey

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
We would of appreciated a warm welcome from the smile-less front desk attendant. Our small room had a loud window air conditioner that kept coming on and turning off. It kept my wife from sleeping most of the night. Had trouble parking in the skimpy parking lot. We will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway Highlands
Stayed 1 night in Aug 2024

6/10 Okay

AMIR, Orlando

Travelled with family
Liked: Amenities
Good location. The property is nice but rooms are very small.
Stayed 3 nights in Jul 2024