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Highlander Mountain House

3.5 star property

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Photo gallery for Highlander Mountain House

Exterior
Aerial view
Dining
Interior
Main House Deluxe King 2,3

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
270 Main Street, Highlands, NC, 28741
  • Highlands Playhouse
    ‪3 min walk‬
  • Highlands Country Club
    ‪2 min drive‬
  • Dry Falls
    ‪5 min drive‬

Room options

View all photos for Main House Deluxe King 2,3

Main House Deluxe King 2,3

Main House Deluxe King 2,3

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bunkhouse Standard King

Bunkhouse Standard King

Bunkhouse Standard King

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main House Deluxe King 5

Main House Deluxe King 5

Main House Deluxe King 5

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Main House Standard Queen

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunkhouse Standard Queen Patio

Iron/ironing board, free WiFi

Bunkhouse Standard Queen Patio

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Deluxe King 4

Main House Deluxe King 4

Main House Deluxe King 4

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bunkhouse Standard Queen Balcony

Iron/ironing board, free WiFi

Bunkhouse Standard Queen Balcony

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Deluxe Queen 1,6

Main House Deluxe Queen 1,6

Main House Deluxe Queen 1,6

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Highlander Mountain House

Inn in Highlands with a restaurant and a bar
A restaurant, a bar/lounge, and a lobby fireplace are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided.
Highlander Mountain House offers 20 accommodations with hair dryers. Flat-screen televisions come with cable channels. This Highlands inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Highlander Mountain House. During your stay, you're just a quick walk from Nantahala National Forest. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace and a lobby fireplace
  • Steps from Nantahala National Forest and Highlands Playhouse
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Highlander Mountain House also features a terrace and a fireplace in the lobby. Self parking is free.

This 3.5-star Highlands inn is smoke free.

Highlander Mountain House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bathroom

  • 20 private bathrooms
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Main Street Inn Highlands
Main Street Inn
Main Street Highlands
Main Street Inn
Highlander Mountain House Inn
Highlander Mountain House Highlands
Highlander Mountain House Inn Highlands

Highlander Mountain House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 160 reviews
Rating 8 - Good. 33 out of 160 reviews
Rating 6 - Okay. 23 out of 160 reviews
Rating 4 - Poor. 8 out of 160 reviews
Rating 2 - Terrible. 8 out of 160 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed at this property numerous times over the years. They’ve made wonderful updates and it truly feels like a mountain lodge with an amazing bar and gorgeous seating area. The restaurant was closed so we didn’t get to try it. Would highly recommend it to anyone wanting a quiet escape to a truly charming inn.
Stayed 1 night in Jan 2025

8/10 Good

MELINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure. Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm. Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures. Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected. We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy in with happening restaurant and bar
Great inn with a nice bar and band on Thursday night from 6-9pm. Outdoor music is a bit loud and off-putting, but service was very good at front desk and cozy fireplace was nice in lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best days that I’ve ever had! This charming mountain getaway feels like you’re walking through a Hallmark town. Would highly recommend this to anyone that is looking for a charming fall getaway.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Highlands
Great location, very clean and safe.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location was A+ as well as bedding. However, the bed filled most of the room therefore not leaving room for anything else. The size of the closet was 1.5 ft x 4.5 ft at best.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayden

Stayed 2 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few things inside unit needed fixed. Definitely need a larger trash can.
Stayed 3 nights in Nov 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location but tight quarters.
Bunk house room and bathroom extremely small. Mattress was extremely soft. Wall unit extremely noisy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Location, it quiet and close to restaurants I liked the way things were in walking distance and was able to enjoy the culture and different shops and eateries. I would recommend it to everyone as a great weekend getaway.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel with our dogs and they made the stay easy and enjoyable for us and our pets. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in such a great location! The rooms were on the smaller side but so beautiful & cozy, and honestly we wanted to spend most of our time on the first floor by the fire or outside enjoying a glass of wine!
Stayed 3 nights in Oct 2024

10/10 Excellent

CHARLES, Decatur

Travelled with partner
Liked: Staff & service, property conditions & facilities
No thanks.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown, easy to walk to dining. Only thing the rooms need are bigger garbage can(s) and USB ports for charging. Staff was wonderful, Delores, Jane, Suzanne and Sherry the manager. All helpful and friendly. Oh Yea, need to get the propane tank filled for the outdoor fire pit.
Stayed 2 nights in Oct 2024

6/10 Okay

Bridget

Liked: Cleanliness, room comfort
HMH is good, bunk house not great!
Our stay was a lot of fun in highlands, NC. Overall the HMH is good, beautifully decorated and cozy. The negatives were that the hotel bar was closed every night we were there. Also the bunk house is very loud. You can hear other guests and noises outside very easily. Also they definitely lean into the vintage decor, however we had a dresser that was missing 3 knobs so you couldn’t utilize the drawers. There were also sconces on the wall that were loose and falling out of the wall.
Stayed 2 nights in Oct 2024

4/10 Poor

paul

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rooms to small, limited closet space, small bathroom, difficult to set the room temp..overpriced on weekends
Stayed 2 nights in Oct 2024

2/10 Terrible

Audrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Margaret, Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
They wouldn’t let me stay because they have no power/water
Stayed 1 night in Sep 2024

10/10 Excellent

Trever

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed for 3 nights, would have given 5 stars but the restaurant and bar were closed for our entire stay, “staffing issues”. Kind of inconvenient, but there are options within walking distance.
Stayed 3 nights in Aug 2024