Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Bar (on property)
Premium bedding, desk, iron/ironing board, WiFi
Lobby
Vending machine

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
9704 97 St, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    12 min walk
  • Mackenzie Crossroads Museum and Visitors Centre
    17 min walk
  • High Level Sports Complex
    17 min walk
  • High Level, AB (YOJ)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Queen Room Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Queen Suite Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Quality Inn & Suites

Eco-certified hotel with free breakfast connected to the convention center in High Level
Along with a restaurant, this hotel has a nightclub and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Quality Inn & Suites offers 66 accommodations with fireplaces and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be connected to the convention center, and within walking distance of High Level Outdoor Ice Rink. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Amenities include newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 12 minutes by foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A nightclub, a fitness center, and a vending machine are also featured at the eco-certified Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this High Level hotel.

Guests are served free continental breakfast.
Stardust Steakhouse - Onsite steakhouse. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Nightclub

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • ATM/banking services
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Fridge

More

  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 213 reviews" "
Rating 8 - Good. 73 out of 213 reviews" "
Rating 6 - Okay. 35 out of 213 reviews" "
Rating 4 - Poor. 18 out of 213 reviews" "
Rating 2 - Terrible. 12 out of 213 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dwayne, Yellowknife

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Audrey

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Not the cleanest Carpet in room disgusting
Stayed 1 night in Jul 2024

4/10 Poor

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an old musty smell and the air freshener was smelly. Black beetles coming from the drain in the bathroom. Room furniture was filthy needed to be steam cleaned. Just an old building with a coat of fresh paint. Mirror had fingerprints. Staff were friendly and helpful Would never stay there again
Stayed 2 nights in Jul 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Norman

Business traveller
This is my regular stop for an overnight stay. Personnel is friendly and helpful.I like the individual fire places in the cold months. Sometimes loud road noise is a disadvantage to staying there. All in all a decent place to stay.
Stayed 1 night in Jun 2024

4/10 Poor

Rajyashri

See above
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Stayed 1 night in Jun 2024

10/10 Excellent

greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Michelle

Stayed 1 night in Apr 2024

2/10 Terrible

Frank, Edmonton

Stayed 1 night in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking limited
Stayed 1 night in May 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the Quality Inn - it is class and our favourite place to stay. Their rooms are attractive and well laid out. The service is very good and the food is excellent and well portioned.
Stayed 1 night in May 2024

10/10 Excellent

Colleen

Stayed 1 night in May 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

8/10 Good

Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
It was a great stay but bed too soft.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a couch in the room microwave and small fridge, this was perfect especially the couch to watch tv in. The staff were fast in checking me in as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Joel

Stayed 3 nights in Feb 2024

8/10 Good

Robert

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The check in was fast and courteous. The room is very quiet and parking is very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Feb 2024

8/10 Good

Norman

Business traveller
Liked: Amenities
Room was cool and fireplace wouldn’t start- Took some time to get it going and then you were unable to adjust it so the room become very hot and has to get up at 1 a.m. to turn it off.Otherwise,the room was fine just like my previous visits. Just a one night visit like usual and provided what I needed.
Stayed 1 night in Feb 2024