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The Railway Hotel

4.0 star property

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Photo gallery for The Railway Hotel

Family Room
Exterior
Family Room
Twin Room | View from room
Family Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Church Street, Haydon Bridge, Hexham, England, NE47 6JG
  • Segedunum
    ‪5 min walk‬
  • Housesteads Fort and Museum - Hadrian's Wall
    ‪7 min drive‬
  • Housesteads Roman Fort
    ‪11 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪35 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (The Ratcliffe)

Individually decorated, individually furnished, blackout curtains

Room (The Ratcliffe)

  • 36.4 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Cookson)

Individually decorated, individually furnished, blackout curtains

Room (The Cookson)

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room (The John Martin)

Individually decorated, individually furnished, blackout curtains

Room (The John Martin)

  • 36.4 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The George Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (347)
The price is €102
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The George Hotel

About this property

The Railway Hotel

Riverwalk inn with a coffee shop and a restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, tour/ticket assistance, a picnic area, and a lobby fireplace are onsite.
The Railway Hotel offers 5 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. This Hexham inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Railway Hotel. During your stay, you're just a quick walk from Segedunum. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a terrace, a lobby fireplace, and an ATM
  • Just a 5-minute walk from Segedunum and a 4-minute drive from Northumberland National Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a picnic area are also featured at The Railway Hotel.

This 4-star Hexham inn is smoke free.

The inn hosts a free manager's reception daily.
The Railway Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 10 ft
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Conveniences

  • ATM/banking services

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Handrails in stairwells
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Railway Hotel Haydon Bridge
Railway Haydon Bridge
Railway Hotel Hexham
The Railway Hotel Inn
The Railway Hotel Hexham
The Railway Hotel Inn Hexham

The Railway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 9 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly. Lovely weekend stay.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good for access to Hadrians Wall which was the reason we stayed there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Amenities
Very comfortable and staff were friendly and helpful, breakfast was excellent
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Stayed 4 nights in Aug 2024

10/10 Excellent

linda

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Disappointed that the bed was not a king size as stated. Also no pizzas this time as they were brilliant last time we stayed.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
No parking, tiny bathroom, very unwelcoming
The details on the Hotel.com website stated "parking available" which usually indicates a hotel managed car park, unfortunately the parking was on the road. I would advise future guests not to park under the trees otherwise your car will be covered in sap. Additionally, the website stated pay at the hotel where a receipt / invoice will be given, unfortunately, the hotel do not appear to be aware of this as they took the money from my card without me present and on check out could not provide me with a VAT receipt. Business travellers need to be aware of this for expenses. For the price of the room I would expect a bigger bathroom, this one was basically toilet wide, a tiny sink impossible to wash in without flooding the floor, with a shower that does not drain very well and when the toilet is flushed water comes up the shower drain! I would have reported this issue but the person in charge of hospitality probably needs some customer service training as they were extremely off hand and unhelpful. After a very long and tiring journey a nice welcome, without a dog jumping up at you, would be nice. I must admit I was also unprofessional with my dealings with them, but a calm non-passive aggressive response from them may have helped diffuse the situation. Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John, Stirlingshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great town setting
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at the Railway Hotel because the staff was so friendly and attentive to our needs. If you’re wanting a great English Bed and Breakfast you do not want to miss this opportunity!

10/10 Excellent

Kelvin

Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was old but in good order. South African theme
Stayed 2 nights in May 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
Stayed 2 nights in May 2024

10/10 Excellent

Debbie

Cosy stay
Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Super friendly and welcoming. Place was super clean. Cal did a great job at making sure my wife who is gluten free had an amazing dinner. (Smoked short ribs and homemade coleslaw.
Stayed 1 night in May 2024

10/10 Excellent

Kelvin

Stayed 1 night in May 2024

10/10 Excellent

Jonathon

Stayed 1 night in Feb 2024

2/10 Terrible

Kerry

Stayed 1 night in Nov 2023