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Best Western Hesperia-Victorville Suites

3.0 star property

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Photo gallery for Best Western Hesperia-Victorville Suites

Lobby
Premium bedding, desk, laptop workspace, iron/ironing board
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
9625 Mariposa Rd, Hesperia, CA, 92345
  • High Desert Gateway
    ‪12 min walk‬
  • The Mall of Victor Valley
    ‪5 min drive‬
  • Hesperia Civic Plaza
    ‪6 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Living Room;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Living Room;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

Holiday Inn Express Hotel & Suites Hesperia by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, (1002)
The price is €122
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn Express Hotel & Suites Hesperia by IHG

About this property

Best Western Hesperia-Victorville Suites

Hotel in Hesperia with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Hesperia-Victorville Suites offers 63 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Best Western Hesperia-Victorville Suites, you'll be within walking distance of High Desert Gateway. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 12 minutes by foot from High Desert Gateway and a 3-minute drive from Malibu Park
  • Pets welcome for a fee
Best Western Hesperia-Victorville Suites offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Best Western Hesperia-Victorville Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Hesperia hotel is smoke free.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Bonvoy Escapes mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Bonvoy Escapes mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hesperia Victorville Suites
Best Western Hesperia-Victorville Suites Hotel
Best Western Hesperia-Victorville Suites Hesperia
Springhill Suites by Marriott Victorville Hesperia
Best Western Hesperia-Victorville Suites Hotel Hesperia

Best Western Hesperia-Victorville Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 824 reviews
Rating 8 - Good. 222 out of 824 reviews
Rating 6 - Okay. 59 out of 824 reviews
Rating 4 - Poor. 21 out of 824 reviews
Rating 2 - Terrible. 27 out of 824 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brent

Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

arllen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I reserved this room for our 10 day vacation through Xmas. When we arrived and checked in they informed us that they were making the switch to best western. We booked as Marriott. Then let us know that the pool area was not in service until renovations were completed (mind you Is the only reason I booked this particular hotel) so my kids didn’t really have anything besides us spending money to keep them entertained. Also I was told it was a pet friendly place and when I checked in I was told no pets or smoking (which also was bad, smelled like cannabis in our floor bad)anyways. Housekeeping staff is amazing. The breakfast was great. One girl at the front desk does not belong anywhere near human beings. But over all. Lived their staff.
Stayed 10 nights in Dec 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place. Nothing fancy. They were in business transition to become a Best Western Plus, so check in took a little time. Other than that the service was great and the hotel met our needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
This is no longer Springhill Suites by Marriott. This is now a Best Western property. No warning or notice provided by anyone (Expedia or Marriott), just a newly hung “Best Western” tarp/banner over the entrance.
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It was great also breakfast buffet amazing! 😋
Stayed 1 night in Dec 2024

2/10 Terrible

Lawannishia and Arthur

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
NIGHT FROM HELL
We will NEVER stay at Springhill/Best Western in Hesperia ever again... We checked into out hotel at 3pm per the stated check in time. We had to wait almost 45 mins because per Lupita and Alex. The hotel was in transition from one brand name to another. After another 30 mins we finally got our keys and got to our rooms. The rooms which were just mediocre, but clean. We had an event, so we left at around 4:30 to attend. We returned to our room at around 9:30-9:45. We attempted to go into our rooms ,but our kep cards were not active anymore. We contacted the front desk only to be told when we check in 5 hours before that our card was not authorized, even though payment was already being held through our credit card company. No contact was made prior to us returning to the hotel, even though all of our contact information was taken. The front desk staff of the night was very unprofessional and discourteous. Even woth proof of payment on our end they still made us wait almost 30 mins to unlock our rooms just so we could retrieve our belongs. The excuse was that they never got authorization from our credit card even though we had proof of the transaction on our end. We have used hotels.com for years and will continue to. However we have never bee treated with such a lack of respect nor care. We have never been locked out of room. I will definitely be filling a complaint on the cooperate level after this incident. And we will NEVER STAY AT THIS HOTEL AGAIN. I will never recommend.
Stayed 1 night in Dec 2024

4/10 Poor

Kristen

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANNAMARIA

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Nov 2024

6/10 Okay

Edward, Henderson

Travelled with partner
Disliked: Staff & service
Not worth the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff wonderful. I had left my phone charger and cord. I called the hotel and they said it was there. I am very grateful. Thank you again!
Stayed 1 night in Nov 2024

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was reasonable and the dennys restaurant was open it was Thanksgiving. By the way I was hoping forTexas roadhouse to open but you know.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Travelled with family
The rooms are very clean and hospitality was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff racially profiled me. Kept looking at me like I didn’t belong there. Then SUSAN the manager walked up to me and said I look suspicious and asked my room and name. She didn’t walk up to anyone else and I felt targeted. I was humiliated, embarrassed, emotionally distressed as I was already there for a family funeral. Then the regional manager doesn’t even care he left a voicemail and fully discredited what happened to me. He took her side and basically said the same thing. That since I didn’t walk through the interior that it didn’t seem that I belonged there. This place is horrible, racist and corporate even didn’t do anything. I will be filing a racial discrimination suit.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARY ANN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to a freeway exit but it is quiet. There are fast food choices within walking distance and other food choices and shopping nearby. Room is comfortable with a sitting area separate from the bedroom. Refrigerator, coffee maker and microwave are convenient with a desk handy to put everything on. 2 tvs too. Bathroom is roomy.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly. Would definitely stay there again,
Stayed 1 night in Nov 2024

8/10 Good

Yaneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and they keep the hotel in very good conditions, the only reason why we are giving 4 stars is beca Of the breakfast was very poor. Only plain eggs and pork sausage and it was no hot water and the Apple juice and orange juice was water we let them know
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Suzie at front desk was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024