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Sanctuary Lakes Fauna Retreat

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Lakes Fauna Retreat

Ecotours
Property grounds
Superior Villa | Living area
Fridge, microwave, stovetop, electric kettle
BBQ/picnic Area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry
  • Barbecue grill
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
1 Shell Street, Urangan, QLD, 4655
  • Urangan Pier
    12 min walk
  • Hervey Bay Botanic Garden
    13 min walk
  • Esplanade
    16 min walk
  • Hervey Bay, QLD (HVB)
    6 min drive

Room options

View all photos for Family Villa

Family Villa

Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Economy Family Villa

Economy Family Villa

Economy Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Studio Villa

Studio Villa

Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Queen Villa

Superior Queen Villa

Superior Queen Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Economy Studio Villa | Living area

Economy Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Queen Villa

Queen Villa

Queen Villa

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Queen Family Villa

Queen Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Superior Family Villa

Superior Family Villa

Superior Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Superior Studio Villa

Superior Studio Villa

Superior Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

Exterior

Ramada Hervey Bay

Pool
Hot tub
Parking included
Free WiFi
4.4 out of 5, Excellent, (1006)
The price is €198
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Ramada Hervey Bay

About this property

Sanctuary Lakes Fauna Retreat

Lakefront Hervey Bay aparthotel in Urangan with free parking
An outdoor pool, a snack bar/deli, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite. Each apartment boasts an indoor private spa tub and a deep soaking tub, while offering a kitchenette and a refrigerator. For a bit of entertainment, a TV comes with a DVD player, and guests can also appreciate conveniences like a microwave and an electric kettle. Weekly housekeeping is available.
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private spa tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sanctuary Lakes Fauna Retreat, you'll be within walking distance of Urangan Pier. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 36 apartments. Indoor spa tubs and a kitchenette are available in each apartment.
  • Each apartment offers indoor private spa tub, a kitchenette, and a patio
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities, and a terrace
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Sanctuary Lakes Fauna Retreat. Self parking is free.

This 3.5-star Hervey Bay aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • An indoor hot tub
  • A private hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Playground

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Soap
  • Free toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • TV
  • DVD player

Outdoor areas

  • Patio
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Corner/local shop
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • On the lake
  • Near the boardwalk
  • In the suburbs
  • In a regional park

Things to do

  • Whale watching nearby
  • Golf nearby
  • Golf lessons nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards
  • Outdoor lighting

General

  • 36 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.68 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Sanctuary Lakes Fauna Retreat.

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 365 reviews" "
Rating 8 - Good. 109 out of 365 reviews" "
Rating 6 - Okay. 20 out of 365 reviews" "
Rating 4 - Poor. 5 out of 365 reviews" "
Rating 2 - Terrible. 2 out of 365 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024

6/10 Okay

Yvonne

Liked: Room comfort
Lovely surrounds
Beautiful location.very comfortable bed. Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in. The location is wonderful especially if you like birdlife! A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family and small children
Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Amenities
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
Stayed 3 nights in Jul 2024

8/10 Good

Cassi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
at the edge of nature and a lake
Stayed 2 nights in May 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024

8/10 Good

ROBIN

Liked: Cleanliness, property conditions & facilities
Lovely environment. WI a bid not connected for short times. Signal a bit weak.
Stayed 3 nights in Apr 2024

2/10 Terrible

paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
very poor condition
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, private cabins with a great outdoor area next to the lake. Fully equipt kitchen with everything needed to cook for yourself.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Such a tranquil place to stay. Thank-you
Stayed 2 nights in Feb 2024

4/10 Poor

Liam

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Norma

Stayed 2 nights in Sep 2023

8/10 Good

Dan

Liked: Cleanliness
Definitely aging, but for the price, it’s brilliant value for money, peaceful & quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also Thank you Sanctuary Lakes
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2023

8/10 Good

ke

Liked: Cleanliness
very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
Stayed 4 nights in Sep 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Very restful environment. No traffic noise and very private cabins. The managers promptly addressed any problems that arose so no frustrations...
Stayed 10 nights in Sep 2023

4/10 Poor

Audrey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We rented two chalets side by side - The fridges were not working - one froze everything, the other leaked water all day. The floors were sticky - as if they had been vacuumed but not mopped. the ceiling fan was so noisy we had to switch it off. Crockery was chipped - generally the chalets were run down and need updating
Stayed 2 nights in Sep 2023

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful, quiet setting in comfortable accommodation with friendly, healthy people. Will return.
Stayed 2 nights in Sep 2023

10/10 Excellent

Denis

Liked: Cleanliness, room comfort
Comfortable and convenient
A very comfortable convenient place to stay in Hervey Bay. Every unit has a peaceful view over part of the lake. Everything you need for self catering. Woolworths is an easy walk away. We loved our stay at Sanctuary Lakes
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Room was not cleaned properly kitchen was very dirty food on appliances , furnishings were old and broken in the room , not enough coffee ,sugar,or bisc for 3 adults ,beds shower and toilet were clean
Stayed 2 nights in Aug 2023