Elios Hill - Sun Kissed Happiness

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elios Hill - Sun Kissed Happiness

Restaurant
Seasonal outdoor pool
Sauna, hot tub, steam room, hot stone massages, deep-tissue massages
View from room
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
  • Parking included

Explore the area

Map
Charakostres Area, Hersonissos, Crete, 700 14
  • Star Beach Water Park
    14 min walk
  • Lychnostatis
    14 min walk
  • smartline The Village Resort & Waterpark
    4 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    18 min drive

Room options

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Family Suite

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

Premium Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About this property

Elios Hill - Sun Kissed Happiness

All-inclusive hotel with 4 restaurants and a full-service spa
This hotel features 4 restaurants, a full-service spa, and 4 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Other amenities include a complimentary children's club, massage/treatment rooms, and a seasonal outdoor pool.
Elios Hill - Sun Kissed Happiness offers 275 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
During your stay at Elios Hill - Sun Kissed Happiness, you'll be within walking distance of Star Beach Water Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Grab something to eat at one of the 4 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Within a 15-minute walk of Star Beach Water Park and Lychnostatis
  • Free beach shuttle service
Elios Hill - Sun Kissed Happiness is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Elios Hill - Sun Kissed Happiness offers its guests a full-service spa, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the luxury Elios Hill - Sun Kissed Happiness. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Asian - Onsite sushi bar.
Cretan - Onsite theme restaurant. Open daily.
Mexican - Onsite theme restaurant. Open daily.
Main Restaurant - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 4 restaurants
  • 4 bars/lounges

Restaurants on site

  • Asian
  • Cretan
  • Mexican
  • Main Restaurant
  • Lobby Bar

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Children's books
  • Children's club
  • Children's games
  • Children's pool
  • Free supervised childcare
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • 4 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch smart TV

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
Property Registration Number 1039K014A0021101

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in October.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Elios Hill - Sun Kissed Happiness Hotel
Elios Hill - Sun Kissed Happiness Hersonissos
Elios Hill - Sun Kissed Happiness Hotel Hersonissos

Elios Hill - Sun Kissed Happiness Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. The staff were extremely helpful, friendly and nothing was too much. The kids club was very well staffed who could not do enough to make them happy and it was exceptionally clean.
Stayed 10 nights in Sep 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

4/10 Poor

A

Travelled with family
Disliked: Cleanliness, staff & service
Definitely not a 5 star hotel and definitely did not receive a 5 star level of service. The hotel claims to be 5 star but this is at best a 4 star. Previous name was The Village Resort and Waterpark which has been renovated and renamed but this is merely patching over the cracks. The initial appearance of the hotel looks great but looks can be deceiving. Significantly understaffed (lifeguards doubling up as poolside bar staff!), staff wondering around with out uniforms on (thought our room was being robbed not cleaned with two random men in football shirts that turned out to be cleaning our room), rude staff in the spa, housekeeping poor at best, tea/coffee facilities in room non-existent until day 7, significant deterioration of the hotel in less than a month since opening (footpaths falling to pieces), had to unblock both plug holes in our showers after day 2 by pulling out large clumps of hair. The "Happy Train" did not work at all during our 10 night stay. On one occasion a member of the maintenance team was repairing the restaurant floor whilst guests were having to navigate around him at dinner time!! Slow and poor service in all three of the a la carte restaurants, a waitress taking our order incorrectly but rather admit her mistake blamed us for getting our order wrong! Several issues and concerns raised with management which weren't dealt with satisfactorily.
Stayed 10 nights in Jul 2024

6/10 Okay

PAUL

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Germaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a fantastic experience. The buffet exceeded expectations with a great variety of options that catered to all tastes, and the three on-site restaurants were exceptional, offering delicious and diverse cuisine. The kids’ entertainment was a highlight, keeping the little ones entertained and happy throughout our stay. The only downside was that the hotel doesn’t have its own beach, but they have a free shuttle to a beach club. I also arranged airport transfers with Crete-taxi.gr, which was excellent—punctual and reliable. Overall, a wonderful stay!
Stayed 11 nights in Aug 2024

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein sehr schöner und gelungener Urlaub! Das Essen ist besonders hervorzuheben! Unglaublich lecker! Ich würde auf jeden Fall wieder kommen 🤗
Stayed 8 nights in Aug 2024

10/10 Excellent

Natacha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour à l'Hôtel Très Agréable. L'établissement est d'une propreté irréprochable, et le personnel est exceptionnel. Les chambres sont très calmes, ce qui est particulièrement plaisant pour se reposer. Les repas sont variés et délicieux, même s'il manquerait un peu de légumes verts à mon goût. L'hôtel étant situé en hauteur, il peut être difficile de s'y déplacer, mais pas d'inquiétude, les voituriers sont là pour vous accompagner dans tout l'hôtel avec des voiturettes de golf. Nous reviendrons bientôt avec grand plaisir !
Stayed 10 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

Mostafa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Familjeresa
Vackert hotell med underbar personal. Men renlighet och städning var under all kritik. Underhållningen va väldigt bra med jätte engagerad personal. Maten var ok, känns som allt var lite rörig. Dålig info gällande maten och efter 2 dagar smakade allt samma sak och det va inte bra variation.
Stayed 7 nights in Jul 2024