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Landhotel Altes Zollhaus

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Landhotel Altes Zollhaus

Terrace/patio
3 restaurants, pizza
Front of property – evening/night
Double Room
3 restaurants, pizza

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Altenberger Strasse 7, Hermsdorf-Erzgebirge, 01776
  • Rehefeld Sesselbahn Ski Lift
    5 min drive
  • Skigebiet Holzhau
    9 min drive
  • Botanischer Garten Schellerhau
    14 min drive
  • Dresden (DRS)
    78 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite

  • Sleeps 3
  • 1 Queen Bed

About this property

Landhotel Altes Zollhaus

Ski-in/ski-out access for family fun on the slopes
Enjoy direct access to the slopes and a full-service spa at Landhotel Altes Zollhaus during the winter, and return in the summer for a round at the hotel's golf course.
Landhotel Altes Zollhaus offers 41 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Hermsdorf-Erzgebirge hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a golf course, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.
During your stay at Landhotel Altes Zollhaus, you'll be within walking distance of Ore Mountains-Vogtland Nature Park. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Treat yourself to body wraps, body scrubs, or body treatments at the spa
  • Amenities include meeting rooms, an elevator, and a terrace
  • Onsite recreation includes a golf course, a steam room, and a sauna
  • 14 minutes by foot from Ore Mountains-Vogtland Nature Park and a 5-minute drive from Rehefeld Sesselbahn Ski Lift
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
During the winter, come for the area's skiing and snow and return in warmer months to enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 3 restaurants on site, along with a coffee shop/café. Free breakfast is available daily. WiFi is free in public spaces. Free self parking is available.

This Hermsdorf-Erzgebirge hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Landhotel Altes Zollhaus has 3 restaurants on site.
Dunkelrestaurant - Onsite theme restaurant.
Onsite venue #3 - This restaurant specializes in pizza.
Onsite venue #4 - wine bar.
Room service (during limited hours) is available.

Languages

Czech, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Kreuzgewölbe
  • Dunkelrestaurant

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Golf course
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Landhotel Altes Zollhaus Hotel Hermsdorf-Erzgebirge
Landhotel Altes Zollhaus Hotel
Landhotel Altes Zollhaus Hermsdorf-Erzgebirge
Landhotel Altes Zollhaus Hotel
Landhotel Altes Zollhaus Erzgebirge
Landhotel Altes Zollhaus Hermsdorf-Erzgebirge
Landhotel Altes Zollhaus Hotel Hermsdorf-Erzgebirge

Landhotel Altes Zollhaus Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 11 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- die Zimmer waren gemütlich - das gesamte Ambiente war sehr angenehm - der Wellnessbereich ist super; schön wäre es, wenn Handtücher im Wellnessbereich zur Verfügung stünden - die Umgebung ist schön zum Wandern - Seiffen ist ganz in der Nähe,
Stayed 3 nights in Nov 2022

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett tullhus med atmosfär
Vi pratar tyvärr ingen tyska, men hade inga som helst problem vid vår vistelse. Man kan förstå varandra ändå! Vi anlände sent, men kunde få middag i restaurangen (mycket gott). I vårt rum fanns underbar popart konst, delvis till salu. Stort och bekvämt rum, wifi fungerade också bra. Mycket trivsam miljö, både utomhus och inomhus. Läget var perfekt för oss, som fortsatte vår resa genom Tjeckien mästa dag, efter en god frukost.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr gemütlich eingerichtet, Personal aufmerksam.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel i landlige omgivelser.
Dejlig roligt hotel i dejlige omgivelser. God service, rent og pænt. Måske lidt slidt. Maden i restauranten var god. Den kvindelige tjener får topkarakter herfra, meget serviceminded. Morgenmaden var jævn, kaffen desværre halvkold. Måske det havde stået i kanderne for længe...bedre med en automat. Men alt i alt et fint ophold.
Stayed 1 night in Sep 2019

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
toller Kurzurlaub
schön ruhig in der Natur gelegen
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel Sehr sauber Freundliches PersonaGerne wieder
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Das Frühstück war lecker, Sauna sehr schön aber leider extra zu bezahlen, Restaurant war gut und das Hotel war direkt neben der Loipe. Einrichtung ziemlich zusammengewürfelt vom Stil.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns sehr gefallen. Service, Ambiente, Essen waren sehr gut. Vor allem hat uns sehr gefreut, dass die Schneeskulpturen noch in sehr gutem Zustand waren,da es seit einiger Zeit wieder gelungen war, sie zu schaffen.
Stayed 4 nights in Feb 2019

8/10 Good

Aline, Frankfurt/Main

Liked: Cleanliness, staff & service, room comfort
ruhiges Hotel am Waldrand mit Sommerterasse, gemütlichen und gut gepflegten Zimmern
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Wochenende
Wir haben hier kurzfristig für ein Ski-Wochenende eingecheckt. Frühstück war recht umfangreich, alles da! Zimmer groß genug.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Servicewüste
Wenig freundliches Personal. Eigentlich war nur die Reinigungskraft freundlich. An der Rezeption war ich eher Bittsteller als Gast

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
War ausgesprochen nett; das Restaurant war auch gut. Alles bestens
Stayed 3 nights in Dec 2017

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Entgegen aller Erwartungen-Erholung ausgeschlossen
Das Hotel als solches war in Ordnung, auch das Personal war nett, nur leider gab es keinerlei Hinweis darüber, dass das naturnahes Hotel für Erholungssuchende an diesem Wochenende in keienr art und weise also Erholungsort dienen kann. Eine Motorcross-Veranstaltung mit anschließender Party ließ den wahrscheinlich sonst ruhigen Ort, mit laut röhrenden Motoren, Lautsprecherbeschallung und Benzingeruch alles andere als ruhig und naturnah erscheinen. Hinzu kam, dass die Wege die in das Grün führten abgesperrt wurden und so mit gab es auch insgesamt kein Entkommen für uns. Man bot uns zwar ein anderes Zimmer an, welches jedoch ebenfalls in Richtung Veranstaltung lag, dies änderte jedoch nichts an der Situation und so haben wir uns letztlich dafür entscheiden müssen direkt den Rückweg anzutreten. Sehr schade, denn es gab nicht einmal das Geld zurück, nicht einen Cent. Auch das verstehen wir als Service. Wir können nur anraten sich vorher telefonisch genauestens zu erkundigen und sich nicht auf die Visitenkarte im Internet zu verlassen.
Stayed 1 night in Sep 2017

6/10 Okay

tanja, duiven

Liked: Cleanliness, room comfort
Disliked: Staff & service
Gedege hotel met onvriendelijke staff
Een goed hotel maar zeer onvriendelijke ontvangst. Restaurant serveert vlees uit diepvries. Pizza zeer lekker. Alle extra's kosten veel geld.
Stayed 5 nights in Aug 2017

8/10 Good

Gunnar, Ziethen, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel "Altes Zollhaus" liegt in ruhiger Lage im östlichen Erzgebirge.
Schönes Hotel mit rustikalem gutem Restaurant. Sehenswürdigkeiten und Skigebiete sind in 10-30 min gut mit dem Auto zu erreichen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yvonne, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Landhaus Altes Zollhaus besticht vor allem durch seine tolle Lage.
Das Landhotel Altes Zollhaus liegt direkt an dem äußerst gut ausgebauten Loipennetz und ist somit ein zentraler Ausgangspunkt, um auf Langläufern die Umgebung zu erkunden. Der Loipeneinstieg befindet sich direkt am Haus.