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Whale Rock Luxury Lodge

4.0 star property

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Photo gallery for Whale Rock Luxury Lodge

Pool Suite at the Villa | View from room
Pool Suite at the Villa | View from room
Walker Bay Suite, 1st floor in the Villa | Balcony
Walker Bay Suite, 1st floor in the Villa
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
26 Springfield Ave, Westcliff, Hermanus, Western Cape, 7200
  • New Harbour
    ‪5 min walk‬
  • Cliff Path
    ‪6 min walk‬
  • Hermanus Golf Club
    ‪6 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Walker Bay Suite, 1st floor in the Villa

Walker Bay Suite, 1st floor in the Villa

Walker Bay Suite, 1st floor in the Villa

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Pool Suite at the Villa

Pool Suite at the Villa | View from room

Pool Suite at the Villa

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Deluxe Rooms

Garden Deluxe Rooms

Garden Deluxe Rooms

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Distant Sea View)

Deluxe Suite (Distant Sea View)

Deluxe Suite (Distant Sea View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suites

Garden Suites

Garden Suites

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Patio Deluxe Rooms in the Villa

Patio Deluxe Rooms in the Villa

Patio Deluxe Rooms in the Villa

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Family Suite

Garden Family Suite

Garden Family Suite

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Similar properties

Exterior

Harbour House Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (282)
The price is €122
for 1 room
includes taxes & fees
8 May - 9 May
Harbour House Hotel

About this property

Whale Rock Luxury Lodge

Suburban guesthouse with 2 outdoor pools and free breakfast
This guesthouse features 2 outdoor pools, 2 bars/lounges, and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Whale Rock Luxury Lodge offers 17 accommodations with minibars and safes. These individually decorated accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Whale Rock Luxury Lodge, you're just a quick walk from New Harbour. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of New Harbour and Cliff Path
  • Airport shuttle service available for a fee
Whale Rock Luxury Lodge offers its guests 2 outdoor swimming pools. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A library, a terrace, and barbecue grills are also featured at the business-friendly Whale Rock Luxury Lodge. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hermanus guesthouse.

Guests are served free full breakfast daily from 8:00 AM to 10:00 AM.

Languages

Afrikaans, Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 8 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 650.0 per night.
  • Cribs (infant beds) are available for ZAR 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1000 per person (one-way)
  • Airport shuttle fee per child: ZAR 1000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: ZAR 200.0 per night
  • Rollaway bed fee: ZAR 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Tax ID - 4920140896
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Whale Rock Luxury Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1993/006452/07

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whale Rock Luxury Lodge Hermanus
Whale Rock Luxury Lodge
Whale Rock Luxury Hermanus
Whale Rock Luxury
Whale Rock Luxury Hermanus
Whale Rock Luxury Lodge Hermanus
Whale Rock Luxury Lodge Guesthouse
Whale Rock Luxury Lodge Guesthouse Hermanus

Whale Rock Luxury Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 104 reviews
Rating 8 - Good. 18 out of 104 reviews
Rating 6 - Okay. 3 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CFN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Very nice place. Kind and accommodating staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality and good attention to detail Highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolutely wonderful. Unfortunately we only spent one night whilst visiting friends in Hermanus. I could have stayed a month. Very friendly and welcoming. Beautifully decorated and spacious rooms. Lovely lounge area which was cosy and warm for a nightcap after a meal out. Perfect spot in a secure space for relaxing and exploring the area. Will definitely return. Thanks to all the staff for the warm welcome.
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo, Lausanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and calm venue
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely stay, very comfortable, host is lovely, great breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Melanie was an excellent host and went out of her way to make us feel welcome.
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fabulous location, ticked all our boxes and would recommend
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome was amazing and the breakfast delicious!
Stayed 1 night in Sep 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with excellent service

Stayed 3 nights in Feb 2024

6/10 Okay

Colin

Travelled with partner
The danger with 'luxury' in the name is the immediate setting of high expectations and unfortunately, the place fell short for me. It's an attractive property to pull up to, despite driving alongside the township to get to it, but in the lobby staff kept us waiting to check us in and I noticed cliched and dated seaside decor like fish and shells which didn't align with the classy photography I had previously seen. We were told we were in the villa, which was a separate car park - it didn't need to be but it made it seem an inconvenience to drive around. The 2-storey room itself had some lovely design decisions in the furniture and looked much sharper and impressive than the lobby, but laminated signs dotted around cheapened it. The messaging around water protection and eco measures but could have been made more slick. it was also a contradiction to save water when we had to run and waste the shower before we had any warm water, our toilet also smelled - as we were only there two nights and were out quite a lot we coped. Breakfast was a disappointment. Plastic chairs, limited choices and paying extra for a decent coffee didn't feel luxury. it was never busy despite this, the staff seemed distracted gossiping as we had to chase up our order on both days due to long waits. We stayed in 4 places on our break and mainly due to the lack of customer-focussed service this was my least fave. Location, it is 30min walk from the sea bar photo, 10min walk from new harbour.
Stayed 2 nights in Jan 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermanus

Our stay was short, just overnight but the staff were very friendly and helpful. Our room was lovely and very clean. Information booklet was helpful and interesting. We would stay again next time we in Hermanus.
Stayed 1 night in Dec 2023

10/10 Excellent

Anupama

Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Beautiful accommodation, wonderful staff.
Stayed 2 nights in Nov 2023

8/10 Good

sharon

Liked: Cleanliness, staff & service, room comfort

Couple stay

The lodge was not luxurious. Our room was large and we had a balcony but some of soft furnishings were a bit tired. The furniture in the breakfast room was basic but breakfast was ok. Staff were lovejy. The grounds were very nice and the pool was inviting but too cold to swim in unfortunately. The location was near the New Harbour area and at the start of the spectacular cliff walk. But it was very close to the township . Security seemed good though so felt safe.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. We'd definitely go back. Very highly recommended. They went above and beyond for a request to that we had, in which we were so grateful. Super friendly staff, too.

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy comforts of home

It was very cozy and had all the comforts of home away from home. The staff were warm & friendly and very accommodating. The breakfast was included and was delicious. All in all a good choice.
Stayed 1 night in Jun 2022

10/10 Excellent

e

Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay and how close it was to new harbour, staff were very nice and didn't mind to stop and have a chat with you or help with anything that was needed.
Stayed 2 nights in Apr 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the pool and the peace and quiet. The location is great for relaxing.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, lovely pool af garden, fantastic staff
Stayed 2 nights in Jan 2020

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Alfons

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and super friendly staff - Perfect Cosy property with nice pool and great breakfast!
Stayed 3 nights in Dec 2019