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4.1 out of 5

"I booked a double room and i was given a tripple one. I had to sleep with all the plugs next to my head. Also the side light was on my head (the room ... " More

By a verified traveller on Tue 21 Aug 2018

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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sofia Hotel. During your stay, you'll be within walking distance of Heraklion Port. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking and extended parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos

Sofia Hotel ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofia Hotel

Everyone (14) Couples (2)
3 out of 5
I booked a double room and i was given a tripple one. I had to sleep with all the plugs next to my head. Also the side light was on my head (the room was planned for a double bed but was converted to three bed room...). I also requested a top floor room but was given one on the second floor.

Posted by , from Brussels on 21 Aug 2018

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3 out of 5

Airport Hotel stay

Pros: Location Price Staff Breakfast
Cons: On street parking Hard Beds
Location: !.5KM from HEK
After spending 5 days in Elounda, we opted to spend our last night close to the airport as we had a fairly early flight to catch, and didnt wan`t any problems with traffic/breakdowns/accidents etc. The parking was on-street, which wasn`t very convenient tbh. There was alot of noise from the aircraft passing, but this is to be expected of course 1.5Km away from the airport, and its not a big/busy airport anyhow. The hotel itself is in an otherwise quiet area, an older property, but clean enough and in a good state of repair. Staff we met were helpful and friendly. Restaurant and bar were fairly priced and stocked. Breakfast was fine too. Not the 5 star breakfast we had got used to in Elounda all week, but better than anything at home, and the staff were very helpful indeed. Cold cuts, cheese, bread, cereals, cooked items - everything really. Self service coffee/juice machine. The only complaint I would make was the actual bed - I like a firm bed, but this WAY TO HARD! Everyone in our group had the same comments. Apart from the hard bed, i`d recommend this hotel. Certainly do not stay here if you like a soft bed!

Posted by , from CZ on 16 Oct 2017

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5 out of 5
Staff was very friendly and ready to help you, very professional. Hotel had pool. Breakfast was more than good. Everything was great and good quality.

Posted by on 18 Nov 2023

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4 out of 5
Cet hôtel est le plus proche de l’aéroport, un gros quart d’heure à pieds. Lit grand et confortable. Le seul point négatif de notre séjour était le bruit: il y a eu une bagarre dans les couloirs qui s’est terminée par du verre cassé. Donc impossible de dormir avant 1h30 du matin. A part ça, très bon hôtel.

Posted by on 20 Oct 2022

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4 out of 5
Für einen Kurzaufenthalt vor einem Frühflug oder bei einer Spätankunft sehr geeignet.

Posted by on 7 May 2022

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5 out of 5
Pratique avec la voiture pour parquer et arriver avec ses bagages dans la vile. À l’extrémité du port moins bâtiment

Posted by on 27 Oct 2021

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5 out of 5

Posted by on 14 Sep 2021

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3 out of 5

Posted by on 20 Sep 2020

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4 out of 5

Posted by on 21 Oct 2019

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4 out of 5

Posted by on 20 Jul 2019

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Sofia Hotel. Self parking is free. This 3-star Heraklion hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Sofia Hotel offers 69 air-conditioned accommodations, with a safe. Rooms open to balconies. This Heraklion hotel provides complimentary wireless Internet access. Fridges and minibars are provided. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Fridge
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

On-site venue – This restaurant only serves breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property registry number - MHTE1039K013A0185100
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofia Heraklion
  • Sofia Hotel Heraklion
  • Sofia Hotel Crete/Heraklion
  • Sofia Hotel Hotel
  • Sofia Hotel Heraklion
  • Sofia Hotel Hotel Heraklion

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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