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Ethereal White Resort Hotel & Spa

5.0 star property
VIP Access

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Photo gallery for Ethereal White Resort Hotel & Spa

Indoor pool, seasonal outdoor pool, pool loungers
Front of property
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Apokoronou 2 1770, Heraklion, Crete, 712 02
  • Historical Museum of Crete
    ‪3 min walk‬
  • Morosini Fountain
    ‪4 min walk‬
  • St. Minas Cathedral
    ‪4 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite with Plunge Pool

Minibar, in-room safe, desk, blackout curtains

Junior Suite with Plunge Pool

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite with Plunge Pool

Minibar, in-room safe, desk, blackout curtains

Luxury Suite with Plunge Pool

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Pool Front

Deluxe Double Room Pool Front

Deluxe Double Room Pool Front

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior detail

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The price is €126
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includes taxes & fees
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About this property

Ethereal White Resort Hotel & Spa

Luxury hotel with a sauna and a rooftop terrace
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Ethereal White Resort Hotel & Spa offers 50 air-conditioned accommodations with minibars and espresso makers. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Ethereal White Resort Hotel & Spa, you're just a quick walk from Heraklion Archaeological Museum. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a business center, meeting rooms, and a multilingual staff
  • Onsite recreation includes a steam room and a sauna
  • 9 minutes by foot from Heraklion Archaeological Museum and a 3-minute drive from Heraklion Port
Ethereal White Resort Hotel & Spa offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Ethereal White Resort Hotel & Spa. Self parking is free.

This 5-star Heraklion hotel is smoke free.

Ethereal White Resort Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 86
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Couples dining
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 10 2025 to April 4 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 1 to April 4:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Meeting facilities
  • Parking area
  • Swimming pool
The property will be renovating from February 10 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1309857

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ethereal White Resort
Ethereal White Resort Spa
Ethereal White & Spa Heraklion
Ethereal White Resort Hotel Spa
Ethereal White Resort Hotel & Spa Hotel
Ethereal White Resort Hotel & Spa Heraklion
Ethereal White Resort Hotel & Spa Hotel Heraklion

Ethereal White Resort Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 3 nights in Oct 2024

10/10 Excellent

Krystal

Liked: Property conditions & facilities
Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Dolev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because it has both indoor pool and outdoor pool - however, the outdoor pool was closed (not noted in the add) and the indoor pool is available for 1hour each day and must be booked in advance, otherwise it’s pay by the hour because it’s part of the spa - also not noted in the add. The balcony was there but had a view of a brick wall. On the up side, the staff were really helpful and courteous and the luggage storage was useful. All in all not worthy the price I paid at all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mantis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff at the Ethereal
Nice new hotel in a great location in Heraklion. What stands out is the staff - they were all so friendly and professional. Thanks guys - I know your job is tough!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lutz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich halte mich mit Superlativen eher zurück, aber das Hotel ist sensationell. Als so genanntes Smart Hotel ist es super modern eingerichtet und technisch auf neuestem Stand. Das Personal ist ausnahmslos, von der Reinigungskraft bis zum Hotel Manager, höflich, zuvorkommend, hilfsbereit und gut gelaunt. Vom Empfang bis zur Abreise fühlten wir uns gut aufgehoben, jeder Wunsch wurde uns von den Augen abgelesen und erfüllt. Ein besonderer Gruß geht raus an Konstantina und den Hotelmanager, die durch Engagement, Freundlichkeit und Hilfsbereitschaft besonders auffielen. Bis bald 302
Stayed 9 nights in Sep 2024

10/10 Excellent

Christelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel super. Bien situé. Au centre d heraklion mais au calme . Gentillesse du personnel. Bon petit déjeuner
Stayed 1 night in Sep 2024

8/10 Good

joseph

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Plus ou moins bon séjour mais le nettoyage de la chambre est très médiocre
Stayed 6 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emmanouil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel deserves each of its five stars! The staff is incredibly friendly, professional, and helpful. Aspa, the manager, does everything possible to make the guest feel at home. And I can say the same of every person working there. Thank you all for a wonderful stay. I will definitely come back !
Stayed 16 nights in Aug 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Axel

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Auriane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the hotel is amazing, very classy and exactly like the pictures. In addition, the staff was very courteous, caring and smiling. Nothing negative to say, I'm positively surprised !

2/10 Terrible

Christopher

Disliked: Cleanliness
Hotel hatte zur gebuchten Zeit nicht eröffnet. Alternativ Hotel war nett aber hatte bei 40 grad keinen Pool
Stayed 3 nights in Jul 2023