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Artree Suites

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Design Suite
Design Suite
Superior Suite
Exterior
Family Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3 Monis Prevelis, Heraklion, 71306
  • Venetian Walls
    ‪8 min walk‬
  • Eleftherias Square
    ‪10 min walk‬
  • Heraklion Port
    ‪10 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪12 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Design Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Design Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design Suite

Design Suite

Design Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Front of property

Metropole Urban Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.7 out of 5, Exceptional, (214)
The price is €78
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Metropole Urban Hotel

About this property

Artree Suites

Guesthouse with free parking, near Heraklion Port
Laundry facilities, a library, and express check-in are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a communal living room are onsite. Limited housekeeping is available.
Artree Suites offers 2 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on weekdays only.

Our customers tell us they can't get enough of the helpful staff at Artree Suites. During your stay, you're just a quick walk from Venetian Walls. You'll find features like free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance, luggage storage, and a virtual front desk
  • Within a 15-minute walk of Heraklion Port and Heraklion Archaeological Museum
  • Airport shuttle service available for a fee
Artree Suites offers its guests a library, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Artree Suites also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Heraklion guesthouse.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered self-parking on site
  • Limited on-site parking (max. 5 spaces per unit)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Virtual front desk

Outdoors

  • Outdoor furniture

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Access via exterior corridors
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Artree Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Artree Suites Heraklion
Artree Suites Guesthouse
Artree Suites Guesthouse Heraklion

Artree Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 123 out of 142 reviews
Rating 8 - Good. 16 out of 142 reviews
Rating 6 - Okay. 3 out of 142 reviews
Rating 4 - Poor. 0 out of 142 reviews
Rating 2 - Terrible. 0 out of 142 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2024

10/10 Excellent

Pradeepa

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Beautiful, and Comfortable
Spotless, well-equipped, nice design touches that made our stay perfectly comfortable. Very welcoming hosts who are so welcoming and provide little gifts to make our stay easier.
Stayed 1 night in Oct 2024

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
owner is very nice and try to help customs all the time. the room is very clean, cleaner is very nice and flexible. Transportation is convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly updated and renovated, within walking distance of city center and tons of restaurants and shopping. Hosts were very nice and accommodating. And pretty quiet except for the occasional chicken lol.
Stayed 4 nights in Oct 2024

8/10 Good

beverly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice,spacious and clean.Very limited dining options within walking distance.Easy walk to port for ferry.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely stay here again. Wish we had more time to stay in Heraklion. It was the perfect place to stay and convenient to tourist attractions. You won’t be disappointed. Yiannis was also super helpful!
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good suite in a good location with some issues.
The suite itself is great, spacious and comfy. Location is good, requires walking to places. WiFi worked well and their recommendations on things to see, ear and drink were good in the town. However, the check-in process was awful and I had to do the chasing to get the details to access the property which is strange considering they had my details! I think the place is setup more for AirBnB rather than a hotel/guest house, they should make this easier to get given the info, asking me to message a random number to get the details isn't ideal. The suite is not soundproof so you will hear a lot of random noises and planes going overhead which takes away from the relaxation and could disturb your sleep. Balcony I didn't use but doesn't look out onto anything nice so didn't use it. There is parking for about 5 cars, but you could park on the street although it's crowded so maybe difficult. Overall, it was a good stay, just needed the whole process more streamlined.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
We were very comfortable. Thank you for a pleasant stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding is not very nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Pradeepa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations on comfort, cleanliness, convenience. The room had everything we needed. We had an excellent stay. Closer to the city and good parking facility.
Stayed 2 nights in Oct 2024

10/10 Excellent

Micheline, Oakville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was spacious and clean and very comfortable. There was a nice common area to meet up with friends also staying here. I would definitely recommend this location esp as it is walkable from the Ferry port. The host was very responsive.
Stayed 2 nights in Oct 2024

10/10 Excellent

rodger

Travelled with family
The Artree hotel was excellent. The rooms had all the facilities we could need. Would recommend to anyone wanting to stay in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Yangming

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly, service is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yangming

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Micaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Artree Suites. The check in process was easy and clear. The property and suite was clean, well stocked and comfortable. Elena and Yannis were very attentive and answered all my questions right away. Overall, a great experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and good price
Conveniently located and a good price. We did not stay here long, so can't comment on too much else. Check in was contact-less and easy. Balcony was nice. Air conditioning worked without issues.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Opa!
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, in convenient location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This appears to be a newer facility-up to date bathroom with 2 showers! Very comfortable and even though we never met the staff, they accommodated our needs. The neighborhood is a bit rundown, but felt safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Heraklion. AC worked great, bed was comfy, and the host was responsive. The room had great little touches that really made it cozy.
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, nice suite. Parking was difficult and there was no hot water for a shower one day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found parking on the premises. It was walking distance to downtown including Archaeological Museum. Facilities in the room were great.
Stayed 2 nights in Sep 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and easy check-in
We had a one night stay at the Artree Suites prior to going to the Port of Heraklion. Communication and Check-in was wonderful and very easy. Our room was large, very clean and well-appointed. The room was decorated beautifully and we felt very safe and very comfortable. Everything looked well maintained and new. It is about a 10-15 minute walk to the center of town, but very close to the pier.
Stayed 1 night in Sep 2024