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Wolken Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wolken Lodge

Outdoor spa tub
Standard Double Room, 1 King Bed | Deep-soaking bathtub
Lobby sitting area
Property grounds
Rooftop terrace

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

Map
Road 202 Heng, Hengchun, Pingtung County, 946
  • Hengchun Old Town South Gate
    7 min walk
  • 鴨肉蔡
    6 min walk
  • Fang-Liao Station
    49 min drive
  • Hengchun (HCN)
    11 min drive

Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | View from room

Family Quadruple Room, Multiple Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

El Puerto Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (196)
The price is €34
for 1 night
includes taxes & fees
8 Jan - 9 Jan
El Puerto Hotel

About this property

Wolken Lodge

Pet-friendly hotel with free parking connected to a shopping center in Hengchun
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Wolken Lodge offers 24 accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 26-inch LED televisions come with premium cable channels.

Bathrooms include slippers and hair dryers. This Hengchun hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Wolken Lodge, you're connected to a shopping center and just a quick walk from Hengchun Old Town South Gate. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Bypass bistro
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a computer, and an elevator
  • Onsite recreation includes complimentary bicycles
  • Just a 3-minute drive from Kenting National Park and 10 minutes from Kenting Night Market
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Wolken Lodge offers its guests a children's pool, an outdoor pool, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. A rooftop terrace, spa services, and barbecue grills are also featured at Wolken Lodge. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hengchun hotel.

Bypass bistro - This bar specializes in American cuisine and serves dinner and light fare. Reservations are required.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bypass bistro

Things to do

  • Children's pool
  • Free bike hire
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Water dispenser

Guest services

  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 27
  • Front entrance ramp
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 26-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: TWD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of TWD 1500 and a deposit of TWD 3000 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: TWD 3000 per day
  • Pet fee: TWD 1500 per pet (varies based on length of stay) plus TWD 1500 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Wolken Lodge Hengchun
Wolken Lodge
Wolken Hengchun
Wolken Lodge Hotel
Wolken Lodge Hengchun
Wolken Lodge Hotel Hengchun

Wolken Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 88 reviews" "
Rating 8 - Good. 34 out of 88 reviews" "
Rating 6 - Okay. 20 out of 88 reviews" "
Rating 4 - Poor. 8 out of 88 reviews" "
Rating 2 - Terrible. 7 out of 88 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Andy, Taichung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Bother
Dirty Room, not cleaned properly at any time during the stay, they never made the bed once in a week, lazy cleaning staff, breakfast was very poor, no choice, take it or leave it, no coffee at breakfast, had to supply our own. Small pool, never used it as the water was dirty. Spa tub on the room balcony, never used it as no privacy. Overall the place does not live up to the Hotel.Com overview.
Stayed 7 nights in May 2017

10/10 Excellent

george , SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run hotel on route to kenting

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Expected more, okay location
My boyfriend and I stayed for 2 nights and felt a little disappointed. On the plus, the service staff were nice but spoke about as much English as we do Chinese, so communication was an issue. The downstairs bar area was nice and the outdoor private hot tub was relaxing. On the downsize, there was no safe in the room, the shower was very small, the towel hanger was inconveniently fastened INSIDE of the shower door. The complimentary breakfast was also not very tasty, I mostly ate dried toast and eggs with my coffee, none of the other Asian or Western fare looked appetizing. Lastly, the location was a decent 5-10 walk from Hengchun and across the street from a very good Thai restaurant. However, if you'd like to visit Kenting or any beaches make arrangements to rent a scooter or car or hire a taxi.

10/10 Excellent

Theo, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.
A great stay in all respects. Renting a scooter is advisable and easy to do close by.

2/10 Terrible

Ming-Jen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
服務態度還好，硬體有些糟，壁紙剝落浴室門邊有壁虎便便，洗手枱沒有洗手皂和擦手巾，浴室僅有浴巾
Stayed 1 night in Feb 2021

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
戶外的浴缸超棒，服務態度不錯。
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐有待加強
早餐主食雖然不錯且會徵詢用餐時間，但並未事先解說食物內容是否可以接受，結果來了薯條雞塊
Stayed 1 night in Dec 2020

10/10 Excellent

YUAN LING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Lu Ning

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Lu Ning

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清潔很糟糕！
房間很髒！櫃檯態度很差！ 跟櫃檯反應床頭櫃有3處髒污還有枕頭套有印子，結果只擦了2處贓物，枕頭套也沒換！浴室門一層厚厚灰塵都沒擦😡
Stayed 1 night in Oct 2020

8/10 Good

YUNG CHANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
質感OK
沒有衣櫃 早餐可以再清淡點
Stayed 1 night in Apr 2020

10/10 Excellent

Bai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便, 價格不貴
會館在恆春老街附近, 步行還算近. 房間整體算整潔, 美中不足的地方是冷氣與冰箱感覺有些老舊. 其餘的服務與設施以這個價位來說都可以接受.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務親切，有問題都可以快速解決。 只是每天早餐都一樣，吃到第三天覺得有點膩
Stayed 3 nights in Aug 2019

8/10 Good

Paoyin

Liked: Staff & service
一切都尚可的雲起
浴缸在室外(陽台)，看得出清潔人員有加強清潔過，不過由於浴缸底部有煙蒂燙過的焦痕，心理覺得不舒服於是沒使用；房內的浴室有股淡淡的尿騷味，淋浴用的蓮蓬頭管子破了會一直漏水XD 屋頂的泳池只開到只到下午六點還是七點，根本來不及去，建議加長開放時間。 走路兩分鐘左右就有全聯、再過一個路口有7-11，很方便。 飯店自帶酒吧(讚XD)。 前台(吧台?)每個服務人員態度都很好。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Bathroom equipment is old and the bathroom is not very clean
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

YU-HSIANG, 台灣高雄

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體住宿感覺
房間還不錯，陽台有浴缸但蠻小的，熱水器很慢才熱不太理想，但整體上還ok,早餐不怎麼好吃只是擺盤好看，頂樓有露天泳池可放鬆
Stayed 1 night in Dec 2018

8/10 Good

WEICHENG

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

CHIHJUNG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體的感覺很好，就是浴缸的氣氛燈壞了，有點不太OK。
Stayed 2 nights in Sep 2018