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The Riverside Hotel Hengchun

3.0 star property

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Photo gallery for The Riverside Hotel Hengchun

Property grounds
Lobby sitting area
Reception
Design Double Room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.123, Hengnan Rd., Hengchun, Pingtung County, 946
  • Hengchun Old Town South Gate
    ‪6 min walk‬
  • A Jia's home
    ‪9 min walk‬
  • Hengchun Night Market
    ‪10 min walk‬
  • Hengchun (HCN)
    ‪9 min drive‬

Room options

View all photos for Quadruple Room-Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

Down duvets, desk, blackout curtains, free WiFi

Quadruple Room-Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room -Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

Down duvets, desk, blackout curtains, free WiFi

Triple Room -Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room For 5

Family Room For 5

Family Room For 5

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Quadruple Room

Down duvets, desk, blackout curtains, free WiFi

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Design Room, 2 Single Beds

Design Room, 2 Single Beds

Design Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Riverside Hotel Hengchun

Art Deco hotel in Hengchun with free parking
This smoke-free hotel features a restaurant, free use of bicycles, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station and tour/ticket assistance are onsite.
The Riverside Hotel Hengchun offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Riverside Hotel Hengchun, you're just a quick walk from Hengchun Old Town South Gate. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Taiwanese breakfast served daily for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Onsite recreation includes complimentary bicycles
  • Just a 3-minute drive from Kenting National Park and 9 minutes from Nan Wan Beach
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The Riverside Hotel Hengchun also features tour/ticket assistance, laundry facilities, and an elevator. Limited free parking is available on a first-come, first-served basis.

This Art Deco Hengchun hotel is smoke free.

For a fee, guests can enjoy Taiwanese breakfast daily from 6:30 AM to 10:00 AM.
The Riverside Hotel Hengchun has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Taiwanese breakfast available for a fee daily 6:30 AM–10:00 AM: TWD 308 for adults and TWD 165 for children
  • 1 restaurant

Things to do

  • Free bike hire

Family friendly

  • Baby bath
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Taiwanese breakfast: approximately TWD 308 for adults and TWD 165 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 住宿登記編號063-4/河堤時尚旅店股份有限公司/53067351

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Riverside Hotel Hengchun.

Property is also known as

Hengchun Hotel
Riverside Hengchun
Riverside Hotel Hengchun
The Riverside Hotel - Hengchun Taiwan/Pingtung
The Riverside Hengchun
The Riverside Hotel Hengchun Hotel
The Riverside Hotel Hengchun Hengchun
The Riverside Hotel Hengchun Hotel Hengchun

The Riverside Hotel Hengchun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 494 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim, Middleton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Che-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Che-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and reasonable price
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

4/10 Poor

Faisal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple room...but can be much better
Had changed room that was next to noisy AHU prior to check in. However, the given room was just marginally less or equally noisy. For 2 nights... we simply bear with the noise instead of changing. Breakfast was not great. Seaweed dish had white mold on it... it was not cleaned well. Shower room door had a gap. Alignment was off. After shower, outside was very wet.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall satisfaction rate: 9/10
Room was assigned to the first floor; thus, it was noisy. Room condition was little old but cleanly managed. Bed was comfort enough for the price, and the service was good enough as well.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and quiet. Also very near the old town area.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff could be more friendly.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good food within walking distance. Safe to walk around
Stayed 1 night in Apr 2019

8/10 Good

Sook Han

Liked: Cleanliness, staff & service, property conditions & facilities
Family trip
Good location with lots of meal choices in the vicinity. Good staff service who is pro active. Room size is just enough for 2 people for double room. Pillow is too soft.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t miss the great hotel!
It’s a business trip, I am really lucky to choose the amazing hotel. The hotel staffs are professional, passionate, and the room is clean, cozy and well taken care during my three days stay. I will definitely come back next time.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and clean
we were cycling and the staff is very nice to help us to handle our bikes. Breakfast buffet is simple but complete, chinese and western styles available.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the air conditioner is too noisy.
Stayed 1 night in Dec 2017

10/10 Excellent

wayne, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to some view point.
Nice front counter service, also provide the cycles and motor cycles too.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

The fried chicken opp hotel taste good. Room very basic, clean and small. Hotel provide Free bicycle. Basic Breakfast provide.
Stayed 2 nights in Nov 2017

6/10 Okay

Sam

Liked: Cleanliness
Riverside hotel without river by its side
The room is very small and so do the washroom. Even the elevator is so small that it can barely hold 4 persons each with one piece of luggage. The height of some of the stairs between steps are not uniform and can cause falls and trips especially for elderly persons. It is close to the old city but far away from Main Street in Kenting. In terms of it relatively inaccessible location from the main tourist attractions and its overall quality. it seems over priced. There is a stale odour when we initially went in and had to be cleared by air refresher machine. The front desk staff were ok but obviously not as professional as other hotels.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Within walkable distance from Hengchun bus station
Stayed 2 nights in Jul 2017

10/10 Excellent

LI HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good the price! Clean and comfortable.
We got a double room for two pax. Room was rather small but good enough for us. Only has sufficient space in the room for 1 open luggage though. Breakfast is basic. However it is located at B1 which is not accessible by the lift. Not friendly for guests with mobility issues. However, the staff did suggest that the meal be brought up to the reception lounge.
Stayed 1 night in Jun 2017

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Li Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small but neat. The service is fine. One big plus is the cheap self-helping laundry machines and free detergent powder offered. Location is good too, good restaurants nearby, close to town and good bus transportation (the buses within HengChun aren't very frequent, neither do they run late, though). The room we booked is not roomy for 3 adults (especially when one or two of us snores heavily), but at least we got what we ordered. So I will rather recommend the hotel to family travelers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alan, vancouver

Liked: Cleanliness, staff & service, room comfort
nice clean hotel
nice clean hotel in quiet street, easily accessible, close to railway station, staff are nice and helpful and knowledgeable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
The service was goos

6/10 Okay

José Francisco, Taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need general maintenance.
Room had an strong smell to humidity, like if it has been closed for years. Have to keep the window wide opened all night to get the room vented and clean air. The bathroom door make a sound, kind of an old scary castle door, whenever you opened.