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4.6 out of 5

"Excellent value for money, clean and well looked after property in a fantastic location near the Esplanade park. Highly recommend. " More

By a verified traveller on Mon 21 Aug 2023

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Lux Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Style Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Lilla Roberts. During your stay, you're just a quick walk from Design Museum. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Steps from Design Museum and 4 minutes on foot from Esplanadi
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Lilla Roberts ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Lilla Roberts

Everyone (22) Couples (8) Family (2)
5 out of 5
Excellent value for money, clean and well looked after property in a fantastic location near the Esplanade park. Highly recommend.

Posted by on 21 Aug 2023

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Comment from Hotel Management

26 Aug 2023 by Front Office Manager

Dear Adam,Thank you for your stay at Hotel Lilla Roberts and for your excellent review! We hope to see you soon again and we wish you a lovely rest of the summer!Best regards,Tiia AromäkiVastaanottopäällikkö

5 out of 5
Very high class, elegant art deco hotel in central Helsinki.

Posted by on 1 May 2022

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Comment from Hotel Management

3 May 2022 by Samir

Thank you, Jari, for your kind words. It is greatly appreciated that you had time with this feedback query and that we seemed to have done our part to make your Helsinki visit as successful as planned. Looking forward to see you again! Best regards Samir front desk

2 out of 5
Tacky design all over, poor breakfast, nice staff. Did not get enough value for my 200 €. I'd choose one of the bigger Finnish hotel chains over this any day.

Posted by on 8 Jan 2022

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Comment from Hotel Management

8 Jan 2022 by Duty Manager

Dear Ilari, Thank you for your stay and taking the time to share your experiences. I am delighted to see that you have been happy with our staff. However, I am so sorry to hear that we have not managed to meet your expectations. Your feedback has been taken into account. Despite of your disappointment I truly hope that you will give us another chance. We still look forward to seeing you back again. Best regards, Hanna Tynninen Duty Manager

1 out of 5
The room we was given was different then the photos on ebookers. It looked it a lower class room with the upgraded furnishings. The breakfast was really bad. That bad we only went the once. Only scrambled eggs available, you could have other eggs but you had to pay. When we booked this hotel we was excited but the room really dishearten us, they offered to move us but we had already unpacked. I wouldn’t stay here again.

Posted by on 17 Dec 2019

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Comment from Hotel Management

17 Jan 2020 by Erkki Kerttula / Front Office Manager

Dear Londoner, I would like to thank you for your stay at Hotel Lilla Roberts and for sharing your experiences. I am so sorry to hear that you have been very unhappy with your stay and that we have not met your expectations. All room categories are easily recognizable by its interior design as it varies significantly by room categories. What makes the hotel unique, is the fact that the property has previously serviced as Helsinki main police station. This gives us a special character and it means that the layout of the rooms may vary within the same room category even though the interior design remains the same. I am delighted to see that you have brought up your unhappiness to our attention during your stay and contacted my colleagues who were willing to change your room. Unfortunately, at the time this was too inconvenient. I am also sorry to learn that our breakfast and coffee was not up to your liking, especially when we usually receive highly appreciative feedback about it. Despite of your experience I truly wish that you will give us another chance to improve your perception about Hotel Lilla Roberts.

5 out of 5

Posted by on 5 Jun 2024

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Comment from Hotel Management

26 Jun 2024 by Roberto/Lilla Roberts Hotel

Dear Janne, Thank you very much for the review. Kind regards

4 out of 5

Posted by on 31 Mar 2024

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Comment from Hotel Management

5 Apr 2024 by Roberto/Lilla Roberts

Dear Nona, Thank you for the review. Kind regards,

5 out of 5
Tyylikäs ja hyvä hotelli palvelu erinomaista

Posted by on 16 Jul 2023

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Comment from Hotel Management

19 Jul 2023 by Front Office Manager

Hei Jarmo,Lämmin kiitos vierailustanne Hotel Lilla Robertsissa sekä erinomaisesta arviostanne! Onpa mukava kuulla että olette viihtyneet luonamme ja että erityisesti palvelu on tehnyt teihin vaikutuksen.Lämpimästi tervetuloa uudelleen!Ystävällisin terveisinTiia AromäkiVastaanottopäällikkö

5 out of 5
Everything worked well, very nice hotel.

Posted by on 5 Jun 2023

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Comment from Hotel Management

14 Jul 2023 by Front Office Manager

Dear Anna Katariina,Thank you for your stay at Hotel Lilla Roberts! It is great to hear that you have enjoyed your stay and we look forward seeing you soon again!Best regards,Tiia AromäkiFront Office Manager

4 out of 5
Kiva hotelli rauhallisella paikalla.

Posted by on 7 Mar 2023

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4 out of 5
Aamiainen oli aivan loistava. Siisteys kaikkialla erinomainen. JOnkin verran meluisa.

Posted by on 19 Nov 2022

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Comment from Hotel Management

6 Dec 2022 by Samir

Hei Anna,Lämmin kiitos vierailustanne Hotel Lilla Robertsissa ja siitä, että teillä oli aikaa osallistua tärkeään kyselyymme. Olen erittäin iloinen lukiessani, että olette viihtyneet luonamme ja olemme päällisin puolin vastanneet odotuksianne. Erityisen iloinen olen palautteestanne liittyen henkilökuntaan. Aamiaisen henkilökunnan kanssa on jaettu ilahduttava palautteenne.Ja kiitos huomiostanne liittyen äänenvoimakkuuteen. Voitteko tarkentaa, missä erityisesti tämä nousi epäkohtana esiin?Kiitos vielä kerran käynnistänne ja toivottavasti näemme pian uudelleen - tervetuloa!Mukavaa joulunodotusta!Parhain terveisinSamir Bourrammanduty manager

Property Features

Hotel Lilla Roberts offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Lilla Roberts. This Art Deco Helsinki hotel is smoke free.

  • 130 guestrooms or units
  • 6 levels
  • Built in 1936
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Helsinki Koydenpunojankatu Station (1.4 km / 0.9 mi)
  • Metro station: Johanneksenkirkko Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Lilla Roberts offers 130 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Smart televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • First-run films
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

On-site venue – This restaurant specialises in Scandinavian cuisine and serves breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

Guests aged under 16 years old are not allowed in the swimming pool or hot tub.

  • Free bicycles on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • UnionPay
  • Staffed front desk
  • Contactless check-in is available
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet fee: EUR 15 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lilla Roberts Helsinki
  • Hotel Lilla Roberts
  • Lilla Roberts Helsinki
  • Lilla Roberts
  • Hotel Lilla Roberts Hotel
  • Hotel Lilla Roberts Helsinki
  • Hotel Lilla Roberts Hotel Helsinki

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

  • Green Key (Foundation for Environmental Education)
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