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25 Feb 2024 by Johannes / Reception
Dear friend, thank you very much for your kind words :). Great to heart that you had good time in Helka and that especially our customer service was to your liking. I'll be sure to pass your kind words to our staff members. We hope to see you soon. Have a great day.
7 Nov 2022 by Johannes
Hei ja ikävä kuulla, ettei saapuminen toiminut odotusten mukaan. Ihmisiähän tässä kaikki vain olemme ja joskus saattaa kiireessä hieman tehokkuus mennä asiakaspalvelunkin edelle. Pyritään tsemppaamaan tässä!
10 Oct 2020 by Johannes / Reception
Dear friend, thank you for the review. It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit :). You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit :) Sincerely, Johannes / Reception, Helka
21 Oct 2024 by Johannes / Vastaanotto
Hei ja kiitos paljon, kun jätit palautetta. Toivottavasti nähdään taas pian Helkalla uudestaan :)
15 Oct 2024 by Janni/vastaanotto
Hei Jari!Kiitos palautteestasi. Mukava kuulla, että hotellin sijainti oli majoittumisenne kannalta hyvä.Pahoittelut, että pekoni oli päässyt loppumaan juuri aamiaisella ollessanne. Toivottavasti aamiainen muilta osin kuitenkin täytti odotuksenne :)Mukavaa syksyn jatkoa!
31 Aug 2024 by Janni/vastaanotto
Hei Jaakko! Kiitos kivasta palautteesta.Nähdään uudelleen Helkassa :)
18 Aug 2024 by Heli / Vastaanotto
Hei Susanna, paljon kiitoksia loistavasta palautteesta! Mukava nähdä, että vierailunne meni odotusten mukaisesti. Oikein mukavaa alkusyksyä ja toivottavasti näemme uudelleen Helkassa :)
22 Apr 2024 by Johannes / reception
Hi! Thank you so much for your review. We are thrilled to hear that you enjoyed our breakfast to its fullest extent. We are always attempting to improve upon our services so in case you have anything in which we could improve do not hesitate to give us a word upon your next visit to Helka
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at the eco-certified Hotel Helka. For a fee, parking is available. This 4-star Helsinki hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Hotel Helka offers 155 accommodations with coffee/tea makers and designer toiletries. LED televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
