Eco-certified Helsinki hotel in Etelainen District with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk.
Hotel AX offers 173 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Televisions come with digital channels.
Bathrooms include showers with hydromassage showerheads, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The breakfast at Hotel AX gets high marks from our customers. During your stay, you're just a quick walk from West Harbour Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, locker space, and a gift shop
Guests have great things to say about the helpful staff and the breakfast
Just a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls and an off-leash area
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Hotel AX.
This 4-star Helsinki hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.
Hotel AX has a restaurant on site.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Finnish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Buffet breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 24 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area
Things to do
Art gallery
Bike parking
Designer shops
Family friendly
Snack bar/deli
Conveniences
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Lockers available
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Outdoors
Garden
Outdoor furniture
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Handrails in stairwells
Height-adjustable showerhead
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
Biodegradable drinking straws
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
No plastic drinking straws
Reusable cups only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Bathroom
Bidet
Eco-friendly toiletries
Hairdryer
Hydromassage showerhead
Shower
Towels
Entertainment
55-inch TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free tea bags/instant coffee
More
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Mobile key entry
Phone
Recycling
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: EUR 20 per accommodation, per night
Food and water bowls and an off-leash area are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 24 per person
Pet fee: EUR 20 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 1801261-6
Property is also known as
Hotel AX Hotel
Hotel AX Helsinki
Hotel AX Hotel Helsinki
Hotel AX Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were very accommodating upon check in. The breakfast is good. The tram to the city center was only a few steps away so convenient. Arranged our taxi to airport and even gave us boxed breakfast at 3 am. Would stay there again.
I found the room incredibly hot and was unable to lower air conditioner below 19.5. We enjoyed a great supper in hotel. It was easy access by car from port as we had holiday in Estonia
The staff was excellent. Was always met with a smile. The food was great, my girlfriend and I looked forward to breakfast every morning. The hotel itself was intimate and cozy.We will definitely come back! Thank you again to all the staff and chefs at AX hotel! :)
One of the best hotel I’ve stayed conveniently by tram to city centre and airport. Near to Helsinki landmarks. Helpful staff. Overall is excellent. Highly recommended!!
Lovely property in a convenient location. The room was compact, but absolutely fine for one night. The bed was very comfortable and room quiet. My only complaint was that there was no bin in the room.