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Exclusive Room (Art Exhibit)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Exclusive Studio, Corner

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max

Standard Room (AX)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Hotel AX gets high marks from our customers. During your stay, you're just a quick walk from West Harbour Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a gift shop
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Hotel AX ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel AX

Everyone (6) Couples (4) Family (1)
5 out of 5
Tykkäsin sijainnista, hyvät kulkuyhteydet. Hotelli ja henkilökunta ovt ihania. Aamupala oli aulassa.

Posted by on 28 Sep 2024

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Comment from Hotel Management

28 Sep 2024 by Hotel AX

Hei Sanna,Kiitos vierailusta ja palautteesta. Mahtavaa kuulla, että viihdyitte ja piditte hotellin sijainnista. Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,PasiHotel AX

4 out of 5
Hyvä ja edullinen

Posted by on 30 Aug 2024

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Comment from Hotel Management

31 Aug 2024 by Reception Hotel AX

Hei Tauno,Kiitos paljon vierailustasi ja hyvästä arvostelustasi. Toivottavasti näemme pian taas uudelleen!Ystävällisin terveisin,Siiri Hotel AX

5 out of 5

Posted by on 4 Aug 2024

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Comment from Hotel Management

9 Aug 2024 by Hotel AX

Hi Jan,Thank you for your great review and welcome back again soon!Best regards,Oona Hotel AX

5 out of 5
Oikein kiva huone ja erityisen mukava sänky. Hyvä siivous ja ystävällinen henkilökunta, palaan uudelleen.

Posted by , from Seinäjoki on 23 Apr 2024

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Comment from Hotel Management

23 Apr 2024 by Hotel AX

Hei Simo,Kiitos loistavasta palautteestanne. Ihanaa että viihdyitte taidehotellissamme ja lämpimästi tervetuloa uudeleen!Ystävällisin terveisin,Oona Hotel Ax

4 out of 5
Liian vähän sähköpisterasioita sängyn vieressä, valojen toiminta sekavaa

Posted by on 28 Oct 2023

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Comment from Hotel Management

29 Oct 2023 by AX vastaanotto

Hei Aki, Kiitos vierailustasi ja palautteestasi!

5 out of 5
Hyvät puitteet ja hyvä aamupala

Posted by on 19 Jul 2023

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24 Jul 2023 by Vastaanotto

Hei MikaKiitos palautteestasi. Mahtavaa että viihdyit, tervetuloa uudelleen!

4 out of 5
Wie ganz helsinki, super öffentlicher verkehrsmittel anschluss, extrem moderne ordentliche umgebung und mega freundlich menschen. Einfach zum wohlfühlen

Posted by on 18 May 2023

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Comment from Hotel Management

18 May 2023 by Liisa

Dear Melanie, Thank you for your great review!We are happy to have you back anytime :)BR, Hotel AX reception

3 out of 5
Aamiainen oli loistava ja tarkkaan harkittu Sijainti ratikkapysäkin vieressä oli hyvä Ilmastointi oli meluista

Posted by on 23 Jan 2023

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Comment from Hotel Management

23 Jan 2023 by Vastaanotto Hotel Ax

Hei MariKiitos käynnistäsi ja tervetuloa uudellen.Mukavaa että pidit aamiaisestamme.

4 out of 5
Siisti ja tyylikäs hotelli. Huone standard-luokassa todella pieni.

Posted by on 23 Dec 2022

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Comment from Hotel Management

23 Dec 2022 by Anu

Hei Auli,kiitos arvokkaasta palautteestasi.Poem King-huone on tosiaan kompakti, jossa sielläkin olemme panostaneet mm. erityisen laadukkaisiin sänkyihin ja vuodevaatteisiin - kunnon uniin.Yleisiin tiloihin voi mihin aikaan vain tulla istuskelemaan, lukemaan ja/tai työskentelemään. Toivottavasti näemme sinut pian uudestaan Taidehotelli AXissa.Rauhallista joulunaikaa ja paljon kivoja asioita uudelle vuodelle!Ystävällisesti, AX

5 out of 5
Upea uusi hotelli, jossa kaikki lähellä. Tyylikäs ja freesi sisustus - kuin Berliini keskellä stadia!

Posted by on 5 Dec 2022

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Comment from Hotel Management

5 Dec 2022 by Hotel Ax

Hei Sami, Kiitos ihanasta palautteestasi. Ihanaa että viihdyitte kanssamme Hotel AX:ässä. Toivottavasti tulette pian uudelleen!

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Hotel AX. This 4-star Helsinki hotel is smoke free.

  • 173 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Helsinki Koydenpunojankatu Station (1.3 km / 0.8 mi)
  • Metro station: Välimerenkatu Tram Stop (0.1 km / 0.1 mi)

Room Amenities

Hotel AX offers 173 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Digital channels
  • Coffee maker
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Bidet
  • Telephone
  • Blackout curtains
  • Climate control
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Hotel AX has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 1:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per accommodation, per night
  • Food and water bowls and an off-lead area are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel AX Hotel
  • Hotel AX Helsinki
  • Hotel AX Hotel Helsinki

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.