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Hotel AX

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Photo gallery for Hotel AX

Restaurant
Lobby
Exclusive Room (Art Exhibit)
Exclusive Studio, Corner
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Välimerenkatu 18, Helsinki, 00980
  • West Harbour Terminal
    ‪9 min walk‬
  • Helsinki West Terminal
    ‪9 min walk‬
  • Stockmann
    ‪6 min drive‬
  • Helsinki (HEL-Vantaa)
    ‪32 min drive‬

Room options

View all photos for Exclusive Studio, Corner

Exclusive Studio, Corner

Exclusive Studio, Corner

  • 32 sq m
  • Sleeps 4
  • 1 Twin Murphy Bed and 1 Double Bed

View all photos for Standard Room (AX)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Room (AX)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Art Exhibit)

Exclusive Room (Art Exhibit)

Exclusive Room (Art Exhibit)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Clarion Hotel Helsinki

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1187)
The price is €140
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Clarion Hotel Helsinki

About this property

Hotel AX

Eco-certified Helsinki hotel in Etelainen District with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-in.
Hotel AX offers 173 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The breakfast at Hotel AX gets high marks from our customers. During your stay, you're just a quick walk from West Harbour Terminal. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a gift shop
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Hotel AX.

This Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 24 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Bike parking
  • Designer shops

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1801261-6

Property is also known as

Hotel AX Hotel
Hotel AX Helsinki
Hotel AX Hotel Helsinki

Hotel AX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 607 reviews
Rating 8 - Good. 160 out of 607 reviews
Rating 6 - Okay. 24 out of 607 reviews
Rating 4 - Poor. 3 out of 607 reviews
Rating 2 - Terrible. 9 out of 607 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elisa

Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would heartily recommend this hotel to anyone staying in Helsinki. Quirky but very nice, and the breakfast buffet is amazing. I'm afraid it's ruined me for the "continental breakfast" you get at similarly priced hotels in the States!
Stayed 4 nights in Nov 2024

8/10 Good

Joanne

Stayed 3 nights in Oct 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice, the bed comfortable and the blankets thick. The only thing I didn't appreciate was the shower. I have stayed in many eco-friendly hotels before, but this one seems to restrict water pressure. This combined with only a small shower head means you can only apply water to abiut a 5 inch circumference of your body at a time, and makes rinsing thick hair almost impossible.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Flor

Stayed 1 night in Oct 2024

10/10 Excellent

DINÇER

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Orcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Max

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arash

Stayed 3 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect
Everything was near perfect. The room was clean and modern. Each room seemed to have a different design theme. The only thing is that there could have been a normal-size trash bin in the room (there was one very small one in the bathroom). Breakfast was good, nothing mind-blowing but I really liked that there was real omelette next to the scrambled eggs mix that hotels usually serve.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel with really nice design features. Highly recommended.
Stayed 2 nights in Aug 2024

8/10 Good

The, Burnaby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffers at breakfast service didn’t show their smiles, looking somehow serious to guests.
Stayed 3 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Beautilly done hotel, but my room with a king bed was cramped and stuffy. They loaned me a fan so i was comfortable. Windows do not open, no safe or fridge. Rooms were quiet, with a comfortable mattress. Definitely not a room for two travelers with large suitcase to unpack or need a work space for lap tops. It was great to have a tram stop just outside the hotel that will get you to the airport with one change for 4,10 €. Take the 9 train, either A or B. It is a16 minute walk to the # 2 ferry terminal. Street seemed safe at all hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Razvan

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MARICHU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating upon check in. The breakfast is good. The tram to the city center was only a few steps away so convenient. Arranged our taxi to airport and even gave us boxed breakfast at 3 am. Would stay there again.
Stayed 4 nights in Jul 2024

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities
a room a bit small. breakfast is great... many options and plenty
Stayed 4 nights in Jul 2024