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Riva Boutique Hotel & Restaurant

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Handrails in stairways
Family Room
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • John Muir Way - West
    ‪1 min walk‬
  • Hill House
    ‪3 min drive‬
  • Duck Bay Beach
    ‪18 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Riva Boutique Hotel & Restaurant

Hotel in Helensburgh with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and a 24-hour front desk.
Riva Boutique Hotel & Restaurant offers 14 accommodations. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Riva Boutique Hotel & Restaurant gets high marks from our customers. During your stay, you're just a quick walk from John Muir Way - West. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge and luggage storage
  • Onsite recreation includes hiking/biking trails
  • Guests have great things to say about the helpful staff and the location
  • Steps from John Muir Way - West and a 3-minute drive from Hill House
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Helensburgh hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
Riva Boutique Hotel & Restaurant has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Hiking/biking trails

Family friendly

  • High chair

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Outdoor furniture

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 258 reviews" "
Rating 8 - Good. 63 out of 258 reviews" "
Rating 6 - Okay. 38 out of 258 reviews" "
Rating 4 - Poor. 11 out of 258 reviews" "
Rating 2 - Terrible. 12 out of 258 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs Wendy A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Great place comfy bed good food, friendly helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sharri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Riva. It is an older property that has been updated and was a perfect spot to relax in between our outings in the area. The train station is so close and we enjoyed walking the area safely
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqui

Stayed 1 night in Oct 2024

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and I really enjoyed our stay at the Riva. It's a small, intimate hotel with bar that is very nicely appointed and beautifully decorated. Fabulous location, friendly staff, delicious breakfast, comfy beds and excellent shower!
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with family
First day in Scotland
The folks who run the Reba boutique are super friendly Breakfast and dinner last night was delicious. Really good location with free parking across the street. Our room didn’t have a view, but we had one double bed and a pullout sofa. Bathroom was really clean. I would recommend this place for a family.
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!
Really loved this place for its stylish boutique vibes, very comfy and clean room, lovely staff and perfect central location plus on the waterfront. Would definitely stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Peri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay here ask for room 2, loch views, large room. Hotel is noisy but the beautiful room makes up for the noise. Bin men come at 6am on a Sunday and can hear the people above you all the time. Bathroom door is odd as can see your partner the whole time they are on the toilet. Room is clean and modern and very big.
Stayed 1 night in Sep 2024

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely idea for record player but was unable to use it due to faulty needle. Would have given it excellent but the see through door to the toilet let it down.😳😳
Stayed 1 night in Sep 2024

6/10 Okay

Janet

No hot water to have a shower on both days. Breakfast not that exciting. Room very small for a twin room needed to keep light on all of the time due to not very big window.
Stayed 2 nights in Sep 2024

4/10 Poor

Liam

Liked: Staff & service
Disliked: Room comfort
Small double rammed into a single room.
Pros: - Friendly staff who cant do more for you - recently renovated - good location - good continental breakfast Cons: - a double room was booked, however A small double bed was crammed into a single room for us with not enough space to move or unpack. - bathroom was tiny, incredibly difficult to use. The sink was coming out into the middle of the already limited space. - shower door didnt close and opened into you whilst showering. - dressing table drawers couldnt be used as they were blocked by a wall. - old, very springy mattress. - very bright fire light on all night which kept us up, along with the door that rattled all night.
Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Liked: Property conditions & facilities
Nice decor. Got walked in on by staff whilst changing. Very hot with no opportunity to open windows. No hot water for shower in the morning. No offer for any compensation when complaint was heard.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our quiet stay . Perfect location.
Stayed 1 night in Aug 2024

6/10 Okay

Dean

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and clean. The staff were very friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was superb with lovely decor. Very friendly staff. They could do with a full length mirror and shelf and hooks for coats in the room. Wonderful shower. Beware the kitchen shuts at 8pm. Could do with brightening the outside of the hotel as not very inviting from the outside, loads of free parking over the road. I would go there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did delete a few items from their Gluten Free list for food, breakfast is not a cooked one anymore also. The staff was very nice and helpful. Very clean location and in the center of the town.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to meet friends. Had a lovely meal and very pleased with my room. Would recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Abdul Mumit Chy, Edinburgh

Disliked: Staff & service, property conditions & facilities
Poor Customer service, in the bedroom & bathroom things are broken and not working properly. Late night the hotels was audible because there was a pub next room near the reception. The breakfast was disappointing with no hot meals just continental breakfast. Lastly early check out of 10 am with no comprise and extra fee charged for later check out. Very disappointing stay 😟
Stayed 1 night in Aug 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Welcomed by a very friendly lad who was new to the hotel. Room small but clean and good price. Very dog friendly. Sunday evening and told by rather sullen manager (who did mellow slightly) that we couldn't have anything to eat. Eventually agreed we could (info said last order 8.45 and this was about 8). Excellent pizza and salad with friendly waiting staff.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Property conditions & facilities
Helensburgh stop
Very average hotel. The pillows and towels were dirty. Room was extremely hot. Needed to search for staff, but they were friendly. Young girl at breakfast was new, and probably tried the hardest to please guests. Breakfast was toast and cereal with a little fruit salad. No view in the room but the hotel is right on the water, with free parking just a short walk away at the leisure centre. Didn’t have dinner at the hotel but by all accounts it is popular. Not really boutique!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Had a lovely night stay here. The room was beautiful. The staff were really lovely and the breakfast was too. You could here a bit street noise from the rooms but that would be my only negative.
Stayed 1 night in Jul 2024